Banks in La Verne, CA

“Absolutely the best in small business banking, I’ve been in business for 35 years and need a bank that specializes in dealing small businesses. I have always been treated very professional at the Laverne branch. What I like most is that when I have to call the branch they pick up, and I can talk the Representative I’m asking for.If you want to know who to talk to I have referred a few business owners to Alexandria Madrid she has been there the longest and is very experience with the bank procedures.”

“This is a great hometown bank delivering all around professional service. The employees actually know their customers and are very friendly and welcoming. We went in to handle some business with a trust and dealt with Edgar Salazar. He was so knowledgable , professional and kind. He walked us through the process and set things up so it would be easy for us in the future. He was a true pleasure to deal with. In a time when many banks are cold snd some impersonal and sloppy in their work, it is a pleasure to be a part of One West.”

“Left B of A because the customer service did not compare to US Bank. Like night and day. US bank actually wants to interact with customers and makes it easy and personal.”

“I came to be a Witness to sign a Will for a Very Good Friend of mine and if you have an Account with Wells Fargo Bank it's Free. I asked alot of questions about an account myself and the Lady answered every one of them...Staff is Very Polite, Friendly, Fast Service, Very Clean place.”

“I've been banking with B of A for 30+ years. The banking industry's transformation from in-person banking to digital banking has been beyond frustrating. I've threatened to switch banks several times due to poor customer service...but the reality is that all banks have crappy customer service. Although most transactions can now be performed online, some can only be completed in person. As a business owner, I encounter this more often than I prefer. To my astonishment, the folks at B of A Financial Center in La Verne have provided me with exceptional customer service. Not just once, but several times over the past year. Maybe I'm just lucky (which I doubt), but I feel obligated to recognize their efforts. These folks are working hard to change the perception, and I truly appreciate!”

“I'd like to thank the bank manager and associates for their patience and diligence assisting me with a special circumstance. They were very professional and upfront. Nice to know there remains a few decent people on the planet!!Thank you!!”

“Today, I came in with my 2 kids to turn in some change in exchange for bills. The bank teller (female) who greeted me was very nice and helpful. She showed me how to insert the change into the change rolls and she showed me how to close the roll when it's full. As I was in the process of putting the change into the rolls I was again greeted by a gentlemen named Kiely (Kiley). He was so nice and patient with me. He went out of his way to help me count the change I had with a change counter, he then helped me add the change into the rolls. Not to mention he waited in line with me and when it was my turn he asked the teller to help me and she too was just as nice as everyone else. Oh, I forgot to mention, as I was walking to the line some of the change had fallen out of the rolls. Kiely (the gentleman) helped me pick them up and put them back into the rolls (still being patient). I started to apologize to him and he reassures me that everything was okay and not to worry about it. As I was leaving he held the door open for me and my 2 kiddos and also for people who were entering. Overall my first time experience here was AMAZING!!!! I'd definitely come back and recommend this bank to anyone. Thank you Wells Fargo members for helping me today 2/22/23. It truly meant a lot to me.”

“I've been banking with B of A for 30+ years. The banking industry's transformation from in-person banking to digital banking has been beyond frustrating. I've threatened to switch banks several times due to poor customer service...but the reality is that all banks have crappy customer service. Although most transactions can now be performed online, some can only be completed in person. As a business owner, I encounter this more often than I prefer. To my astonishment, the folks at B of A Financial Center in La Verne have provided me with exceptional customer service. Not just once, but several times over the past year. Maybe I'm just lucky (which I doubt), but I feel obligated to recognize their efforts. These folks are working hard to change the perception, and I truly appreciate!”