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September 2019
Dont waste your time at this branch unless you have "simple" banking tasks. Manager on PTO for 2 weeks without anyone to assist with business account management...incredible.
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July 2019
Need services wire to escrow closing my loan. Six staffs and two customers in the branch when i walk in. Teller told me that they are short on staff and CITIBANK CAN'T WORK ON AND NO WIRE SERVICES !!!! that's really ridiculous and SHAME on citibank
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July 2019
They closed the branch in Novato, forcing me to drive to San Rafael. It's in a shady area, so I switched to Chase and totally satisfied!