Banks in Menlo Park, CA

28 locations found near Menlo Park
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“Went to there in a bit of a rush, a banking emergency where another bank refused to accept a large check with written , jovee encinas was amazing . She took the time to hear my rushed and chaotic explanation, she offered solutions, guided us through options and assured us of what she was going to do to help, and followed up with an e-mail. The whole time she was smiling kind and calmed what felt an impossible situation. We left assured and confident........ and also cookies!”

4.8 Superb20 Reviews

“I have been working with Steve Bowles with my banking needs, and he is very knowledgeable and helpful. the staffs treats their customers with respect and they go out of their way for their customer.”

4.4 Superb16 Reviews

“Fantastic customer service and I am not even a customer! My daughter needed to exchange $ to some quarters for her college dorm washer/dryers. My current bank was closed, so we asked a few banks in Menlo Park and every one of them seemed to delight in saying No. Bank of the West (now called BMO) was the only one that helped her out in exchaning a roll of quarters cheerfully! Really appreciate it and she'll be opening an account there.”

3.8 Good25 Reviews

“Justin was very friendly and helpful. He helped me cash my checks and get information on opening an account with first republic bank really friendly and helpful really good customer service 5 stars I give to this bank love the water fall inside.”

3.9 Good8 Reviews

“This company is the best company if you want trust company that has no morals or ethics. The are involved in so many lawsuits just google Northern Trust lawsuits. They received 1 billion during the bank bailout by mistake and spent the money on. A two day ultra lavish party for themselves and stop clients. They also will any trusts under 2 Million invest about 75-80 percent in their funds. A couple of years ago their funds lost $100,000 of my money. STAY AWAY FROM THIS COMPANY.. I went to IDAHO TRUST AND HAVE ALREADY EARNED ALOT MORE MONEY AND THEY ACTUALLY HAVE PROVEN THAT THEY CARE ABOUT ME.”

3.4 Good9 Reviews

“I walked in extremely confused about how to go about transferring funds from one institution to another. Frank Benson was so helpful from the get-go! He hopped on the phone with me and the other institution to help facilitate the transfer. I had my 2 pups with me and he was even kind enough to grab some dog treats for them as we waited. Thank you for explaining the whole process so thoroughly and kindly!”

3.1 Average20 Reviews

“My mother and I have come into the Menlo Park branch of BOA numerous times in the past 10 years and have always had great service. Sam champion completely stands out even among such an amazing group. We have had some complicated and emotionally charged banking needs and I can't emphasize enough the consistently above and beyond service that we've received from Mr Champion. The compassion and empathy we experienced was truly remarkable. Sam Champion is someone I aspire to be like. He displays incredible leadership skills by allowing the other bankers to do and learn their tasks while always being there to support them and making sure the right thing is done in a timely matter. The world really needs more people like him. He not only can fix any banking need, he does it with such grace. We will never forget his kindness, patience, professionalism nor his skills. He has made us BOA customers for life.”

3.4 Good8 Reviews

“I am so glad I went out of my way to come to this exceptionally well-rated branch. Haris, the new branch manager, went out of *his* way to fix a WF credit card issue that has plagued our nonprofit for a year. Wish I had come in sooner!”

2.9 Average9 Reviews

“This is a belated review for our loan officer Mark Linton, a super helpful and wonderful person. We got our loan proceeded easily and quickly as we got helped from Mark, he patiently guided us through every step and promptly responded our questions even some stupid ones. The most important thing is he got us the best rate to buy our house! He is an angel with money wings Highly recommend him to anyone that needs a loan for their life.”

3 Average6 Reviews

“Above and beyond service at this branch.My account was flagged and I was unable to log in. Called customer service and was unable to get my account unlocked even after hours of wait and several transfers between departments.I came to this branch and received tremendous help from Leon Shallop. He stayed on the phone for more than an hr so that in the mean time, I can just go home and have a peace of mind. Amazing service!!!”

2.8 Average13 Reviews

“This is an amazing bank with an incredibly nice manager and outstanding customer service. The bank has very light traffic, there is never a line and you can have a personal relationship with the bank manager (Michelle M). They definitely will go the extra mile for you. I would highly recommend them for anyone that wants "private bank service" at retail balance levels.”

2.6 Average5 Reviews

“I am so glad I went out of my way to come to this exceptionally well-rated branch. Haris, the new branch manager, went out of *his* way to fix a WF credit card issue that has plagued our nonprofit for a year. Wish I had come in sooner!”

2.3 Poor3 Reviews

“I went for Credit Card Application.SAMANTHA helped me to do that. She is so Polite in behavior. She did everything very quickly. I really appreciate the way she did my application process.”

2.4 Poor17 Reviews

“I may have concurred with the 2 star rating across the board however I think Wells Fargo has accomplished a lovely thing. By chance and never expecting to become a client, I visited the Santa Cruz Ave, Menlo Park branch to take care of some Wells Fargo specific banking needs. Thankfully, I had someone who was an account holder but much to my surprise, the customer service was absolutely amazing. Having been a 20 yr client of "conservative" Union Bank, what a refreshing ease of transaction for a change! Fast forward a few months, had the same " in house, Wells Fargo need" Called blindly on New Years Eve! The branch manager picked up, within 1 hr, was at the branch, an assigned account manager addressing my needs and out the door, SUPER thrilled to be a new client and my banking needs addressed to a tee. Based on my previous interactions and a recent account opening at another bank up the street (acronym: BA") I can truly say, BRAVO. The fact that this branch doesn't treat clients like internet hackers, money launderers or down enemy #1 is truly an appreciated and a welcomed look. Thank you Wells Fargo, Santa Cruz Ave, Menlo Park Branch. (Resident in the area since 1980.)”

2.4 Poor40 Reviews

“This review is based on the excellent service I received today from Elva Lee at the Palo Alto Citibank Branch. Recently, I visited the San Carlos location to have my checking account changed (I won't get into the specifics) but was told by the Branch Manager Sonny Kastilani that it could not be done without closing my account. It wasn't necessarily what he said but the condescending tone and smirk he had the whole time he was talking to me. He was extremely disrespectful and rude. I don't know how Citibank tolerates this behavior from any of their employees, let alone a person in charge who should be setting an example of how to treat customers. Elva took the time to look into my account - an account I've had with the bank dating back the 80s when it was opened with a now non-existent bank that was purchased by Citibank. She even called someone to find out exactly what could be done. The bottom line is she took the time to help me, got what I needed done, and is an extremely pleasant person. I was prepared to change banks after the service I received in San Carlos, but Elva changed my mind. She is a real asset to Citibank!”

2 Poor2 Reviews

“I may have concurred with the 2 star rating across the board however I think Wells Fargo has accomplished a lovely thing. By chance and never expecting to become a client, I visited the Santa Cruz Ave, Menlo Park branch to take care of some Wells Fargo specific banking needs. Thankfully, I had someone who was an account holder but much to my surprise, the customer service was absolutely amazing. Having been a 20 yr client of "conservative" Union Bank, what a refreshing ease of transaction for a change! Fast forward a few months, had the same " in house, Wells Fargo need" Called blindly on New Years Eve! The branch manager picked up, within 1 hr, was at the branch, an assigned account manager addressing my needs and out the door, SUPER thrilled to be a new client and my banking needs addressed to a tee. Based on my previous interactions and a recent account opening at another bank up the street (acronym: BA") I can truly say, BRAVO. The fact that this branch doesn't treat clients like internet hackers, money launderers or down enemy #1 is truly an appreciated and a welcomed look. Thank you Wells Fargo, Santa Cruz Ave, Menlo Park Branch. (Resident in the area since 1980.)”

2 Poor3 Reviews

“This is a belated review for our loan officer Mark Linton, a super helpful and wonderful person. We got our loan proceeded easily and quickly as we got helped from Mark, he patiently guided us through every step and promptly responded our questions even some stupid ones. The most important thing is he got us the best rate to buy our house! He is an angel with money wings Highly recommend him to anyone that needs a loan for their life.”

1 Poor1 Reviews

“My mother and I have come into the Menlo Park branch of BOA numerous times in the past 10 years and have always had great service. Sam champion completely stands out even among such an amazing group. We have had some complicated and emotionally charged banking needs and I can't emphasize enough the consistently above and beyond service that we've received from Mr Champion. The compassion and empathy we experienced was truly remarkable. Sam Champion is someone I aspire to be like. He displays incredible leadership skills by allowing the other bankers to do and learn their tasks while always being there to support them and making sure the right thing is done in a timely matter. The world really needs more people like him. He not only can fix any banking need, he does it with such grace. We will never forget his kindness, patience, professionalism nor his skills. He has made us BOA customers for life.”

1 Poor2 Reviews

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