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September 2021
CLOSED EVERY DAY! "Temporarily Closed" says the sign on the rear door. I don't believe it. Another sign on the door refers bank customers to the BofA branch at the corner of Lytton and Cowper in Palo Alto. Cute. Not much good for accessing one's safe deposit box inside THIS branch of the bank.
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July 2021
Showed up for an appointment. No one acknowledged us, just told us to sit and wait. Walked out after 15 minutes. Probably time to find a new bank
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November 2019
Great service very quick short lines and always have parking highly recommend to visit this branch