Shout out to Jeff for saving my rear, I had an issue with a new tablet I bought, 1 hour in the Hesperia rd store 3 hours on the phone, I bring the tablet to Jeff and 10 minutes later he makes the tablet work. I am very grateful for him
November 2023
Cesar was very helpful the minute we walked in, he gave us the best and fast customer service. We were in a rush to go to work too and saved us time. I would definitely will continue buying from this store because of him. Customer service means EVERYTHING and I don't mind driving the extra mile just for that.
July 2023
Terrible customer service. Rude reps. Been with Verizon 30 years 20 on this contract and they made me want to return my phone and go somewhere else. Why am I paying for a new phone being forced to change my plan, pay activation fees and taxes and then they want to charge me to transfer my data and apps...SAD REALLY SAD