10AM - 8PM
16352 Main St Ste C, Hesperia
Mobile Phones
“Right off the 15 freeway but the parking lot is crowded due to the Dutch Bros coffee drive threw line Wich is always packed so it can be a challenge getting in and out of if you are in a hurry”
“Savannah was very friendly, very knowledgeable and had an answer for each question I had. She helped me with Experian and guided me through on how to remove my credit freeze. She described in detail my payment and fees and went a above and beyond in making me feel comfortable with Verizon.”
“Reggie was awesome! He answered every question I had. My Phones were ordered quickly and he was so professional and knowledgeable, he made the process unbelievably easy! Great staff you have hired! Keep this employee, your business will excel with an employee like this. Thank you!”
“Stopped by to get a charger for my cell phone. While I waited I thought about trading in my cellphone. Brian helped me explore my options. Not only did he help with my phone, he also helped me add on the extra benefits that I get with my plan (Netflix, Apple TV, etc.) He was very professional and knowledgeable of the different products. Me being so indecisive and not very tech savvy, he was VERY patient and kind!! I didn't feel rushed and even after spending all the time we did going over different specs for the different phones I didn't get any at the time! He was still very polite! I will definitely come back when I am ready for a new phone and hopefully Brian will be available to help me!!”
“One of the employees named Reana was extremely helpful and helped me saved money. Nice, patient and very knowledgeable. You can tell she takes pride in her job. Will be the only metro store I will use from now on. Give her a raise!!!”
“the store is great as soon as you walk in your greeted and helped,the store has a full staff. With friendly smiles ready to help you .. No long lines , want to mention Carmen she was really helpful she took the time to help me with a issue I was having with my phone..and she fixed it!! That is great customer service !!I highly recommend this metro store !!also store is clean and has all the phone models provided by metro and phone accessories and Bluetooth speaker's that your looking ...Thank u Carmen”
10AM - 8PM
16352 Main St Ste C, Hesperia
Mobile Phones
“Fatima is the wonderful young lady who helped with my service. Super nice. Great with customer service. Thank you for your patience and kindness Very helpful enjoyed my time…”
“The staff here has been extremely helpful to me, even when I wasn't an active customers. T-Mobile has some decent service deals if you are shopping around. This store is an actual T-Mobile owned branch, which is important. NEVER go to a franchise branch. They are not obligated to honor the same deals, including refunds and returns. I learned my lesson the hard way. The only downside to this particular T-Mobile store is there is almost always a wait, albeit a short one. Otherwise, this is the store to go to in the Victorville - Hesperia region.”
“Shout out to Jeff for saving my rear, I had an issue with a new tablet I bought, 1 hour in the Hesperia rd store 3 hours on the phone, I bring the tablet to Jeff and 10 minutes later he makes the tablet work. I am very grateful for him”
“This location is thee BEST store by a long-shot. The high desert has seemingly become like the Wild Wild West, so I can only imagine what it must be like working customer service during these times. It takes a special kind of miracle worker that's for sure. That's Judy. The store has the best selection of phones and accessories and when I purchased, have always been in stock ( im on my 6th phone btw "My Bad" Cher from Clueless) Which reminds me to mention... Def give the $4/month insurance a try. Getting a new phone is painless. No hustle and bustle you just go to the website put your order in and it arrives sometimes over night. For only $50.Okay ive listed enough info in my post about how amazing the company is. Back to Judy. The high desert clientele can be rough around the edges... No shame, shoot, I have done my share of being a bratty customer... I have NEVER seen Judy in a bad mood and I've seen her deal with some pretty difficult clients. She is more than professional, she takes pride in making sure every customer no matter how difficult no matter how unapologetic after being proved wrong by thee mighty patience of time. Judy is a saint. She gives me hope in this post apocalyptic world that we live in. Judy if you are reading, I hope you in the lotto. Metro if you are reading, Judy needs a BIG like GIANT promotion.”
“I've been coming here for years. In the last couple of months I've needed help looking for certain items. The young lady that works in the dairy and cheese section has gone above and beyond both times to help me out. I appreciate your service, thank you.”
“Shout out to Jeff for saving my rear, I had an issue with a new tablet I bought, 1 hour in the Hesperia rd store 3 hours on the phone, I bring the tablet to Jeff and 10 minutes later he makes the tablet work. I am very grateful for him”
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“This is the best boost mobile store in the high desert. Both women that work here are the best. If you feel like you did not receive the best care it might have been because you were rude at the establishment. Before you try writing bad reviews take a look at yourself first.”