Fairfield Subaru

Auto Repair, Auto Parts, Used Cars, Body Shops
Hours: Fairfield Subaru is highly praised for its excellent service and sales experiences. Customers consistently highlight the professionalism, friendliness, and knowledge of the staff, including sales representatives and service advisors. Many appreciate the smooth, quick, and stress-free process of buying a new or certified pre-owned vehicle, with some noting that their sales experiences were the best they've had. The staff, such as salespeople and managers, go above and beyond to make personal connections, answer questions patiently, and ensure customers feel confident in their decisions. The finance department is described as quick, clear, and helpful, adding to the positive overall experience. The service department receives high marks for its professionalism and quality of work. Customers commend the team for confirming diagnoses, providing loaner cars, and promptly installing parts like a DCM and battery, often overnight. The dealership's showroom, parts department, and lounge are also described as top-notch, making visits comfortable and pleasant. While most reviews are very positive, some mention minor issues like tire pressure not being checked thoroughly before delivery and a lack of attention to detail in some instances. Nonetheless, these do not overshadow the overall satisfaction with Fairfield Subaru. Overall, Fairfield Subaru is recognized for its friendly staff, efficient process, quality service, and a welcoming environment, making it a dealership highly recommended for both buying and servicing Subaru vehicles.

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1. Fairfield, California