Cell Phone Stores in Cupertino, CA

“Arnab was extremely helpful in reprogramming my phone. He showed me how to possibly troubleshoot problems in the future.
He had great communication and customer service skills. Great employee!!!!”

“Got a quote on Yelp from MY Phone Repair. Ended up going with them since they had the most competitive pricing. My mom had damaged her ipad 10 screen and was looking to get it replaced.The spot is right next to Marina foods. Parking can be chaotic during peak hours.It took them a few days to order the screen, which wasn't a big deal since my mom wasn't in a rush. Unfortunately, after we brought it back home, my mom noticed some screen issues as there were shadows appearing. I immediately texted the number and they said they would replace it (but would take additional days to re-order a new screen).Recommendation to the business would be to stock more inventory on screens, especially newer gens, so customers would be more willing to go with them. Docking a star for the mess up on the first go around and needing to wait longer.Ended up costing $120 to replace the screen. They mentioned they have some warranty on it...hopefully it holds up.Definitely test the screen there to ensure it looks ok upon receipt.”

“I came in today because I wanted to switch back to Cricket after having a horrible experience with another carrier. I'm really glad that I came to this particular Cricket location. Bowen, the sales rep who helped me, was very nice and extremely patient. Since he was there by himself, training a new hire, he had to deal With a couple of customers at the same time. There was an older lady who came in and not tech savvy, like me. He was so patient and kind to her-even showing her the parts of her phone. On top of that, he also had a good sense of humor. I've been to a couple of Cricket Wireless locations and both times I've had a good experience. Thanks for knowing how to take care of your customers, Cricket Wireless!!!”

“The service I received from the Verizon Store representative Dolapo was stellar. He provided effective, efficient and professional service with both a positive attitude and pleasant demeanor. I found myself leaving the store with a fixed phone and happy mood. I appreciate his service and will wait to work with him if I need anything in the future.”

“We had a trouble transferring a Verizon eSIM when buying a new iPhone in Apple Store. Wasted 2 hours there and had no luck. We arrived at this Verizon shop 10 minutes before closing and I had no hope that we will get any help that late. But we were wrong. Bobi stayed over closing time and helped us get the eSIM working. He really saved the day, thanks Bobi!”