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9AM - 5PM
777 Tennent Ave, Pinole
Banks
“I go out of my way just to come to the branch in Pinole,CA. When you call the number listed online you get to speak to someone instead of a machine which is unheard of. Only downside is no matter how much money you have in your account whether it is $3,000-$3,000,000, for the first year you can only use $3000 on your card of it per day. So a home remodel you will have to be a check if over 3k.”
“This is pretty late but anytime I go here there's incredible service! I'm horrible with names but there are two women there that always put in the most and I'm thankful for them. I went in today and someone started helping me but it was going to take longer since I had to look up information instead one of the ladies remembered me and got the information I needed quickly and without asking. Really good quality service and they are kind while doing it.”
“Thanks to Terrance, I was able to easily open a bank account. I came from Korea, and despite my limited English proficiency, Terrance understood everything I said and smoothly assisted with the process. Thank you, Terrance!”
9AM - 5PM
1785 Arnold Dr, Martinez
Banks
“Just moved to the area! So happy to have found this branch, friendly staff and really clean, which is super important to me during these times. I love the way everything is displayed, I can see everything the branch offers without having to ask.”
8:30AM - 5PM
1700 Pacheco Blvd, Martinez
Banks
“Great experience every time I go there with friendly staff, quick service, and a close, family feel as I and others interact with the staff. I wish all financial institutions operated this way. I've been banking for over 30 years and no experience tops what I have received at SWSFCU.”
“Moe is an outstanding representative of what everybody should be in the banking industry. Tremendous personality, very welcoming, extremely polite and always a smile and something good to say. It is a pleasure to walk into that branch up on Center Ave. and Muir Station Road because you know a polite reception awaits you and you will leave with a smile on your face and feeling great.”
“Pros:Customer Service person was so nice and answered every question I asked very well.Cons: After approving my new car loan and walking into the dealership to close the deal. the car dealership tried to reach the bank on couple of occasions without any succes.I would have said the dealership was not been truthfull because they were trying to have me finance with them. but I had already experienced it myself for the last couple of weeks. trying to reach the bank was so tidous not to mention endless attempts trying to log into my own account all in the name of some merger or update. I eventualy went back in to finance with the dealership for my peace of mind.This was a horrible experience”
“This review is for Natalie and her amazing customer service. During graduation season I do a ton of money lei's and needed 50 $2 bills. I came in and this branch only had a few and some were pretty beat up. Natalie filtered out the newer ones for me and called 2 other local branches to track some more down for me! On top of that her nails were amazing and I asked her where she goes, let's just say I have been going to the same nail salon ever since.”
“Benicia Chase bank is one of the best!!! JASON the manager is always friendly and very helpful when needed. The tellers ate slao very friendly. Thank youChase Patty”
“This place can't get enough stars! I've banked here since I was 16. Let's just say I'm a long time customers. I appreciate the small town banks, they know your name and you are in and out. There's never a line and you feel welcomed. If you've been banking at the big branches, it's time for you to rethink it.”
Open 24 hours
6678 Alhambra Ave, Martinez
Banks
“It was my first time at this location and I went there to actually close my account when I was received by Mrs. Lili Saki who was extremely helpful and really saved the day. She found out about something really wrong in my account and corrected immediately allowing me to be able to manage my own business account.I really appreciate her input and power that day. All is well! Lili tahnk you so much for everything - Karen Laranjeira”
“The staff was very helpful and funny. The line moved quickly as they had three tellers ready at opening and had everybody through with their business completed inside of 7 to 10 minutes. Very efficient and well managed. I would definitely come back to this branch if in the area.”
“Wonderful employees at the Benicia location. The security guard, Mike Jones, always offers a warm greeting, opening the door with a big smile. He is friendly, but also aware of everything in the branch. A rare combination of excellent customer service while being vigilant in his job. Thank you Mike!”
10AM - 5:30PM
3300-A Klose Way, Richmond
Banks
“I can not say how much I have benefited from banking with Travis Credit Union. My credit has jumped over 80 points since working with Indira. She has been such a gem and supporter in my financial growth. I feel like she really cares.”
“I have been a member of this credit union for a number of years now and let me tell you, it reminds me of the way banking use to be. You know before everyone was being pushed out to the ATM and there was more than 1 Teller when you walked in. I don't know if it's the time I'm going in or what but I have NEVER had to wait any significant amount of time. Never more than 2 people in front of me and honestly, that is not often. The Tellers are all pleasant, Ms. Joyce is a sweetheart and the branch manager Mr. Campbell, OMG, he is amazing. It's like he literally knows everyone that comes in there. I think that's important because it's like he's taken time to know the members/customers. He is super pleasant, professional and has personally assisted me several times with my financial needs. This is a small branch but feels like a true community. Thank you Mr. Campbell for never being too busy to say hello or even give a wave if busy, it means a lot. You are your team are Awesome!”
“I don't know why it was only given a three star! I have never once in over six years walked out feeling slighted or upset about service. Everyone behind the window is knowledgeable quick efficient and friendly. The officers as well. !”
“The Premier Client Relationship Consultant was able to take care of me and and my request in short time and just before closing. I love that the branch is open until 6PM!”
9AM - 5PM
1001 1st St, Benicia
Banks
“Staff is lovely; my dad and I have known everyone at this branch for years, and they’re always so helpful and willing to go the extra mile for their customers. Building is very very clean as well; I would recommend this location to anyone who uses Bank of the West!”
“Some of your reviews do not seem to be focused specifically on this location, but on Wells Fargo as a whole. Please grow a brain (I know it may be hard for a lot of you, but trust me... it ain't impossible) and keep your reviews for the LOCATION, not the organization as a whole.”
“Best customer service I have received in a while, their polices are great, they are down to earth and understanding whennthey are explaing the policies to you. They have saved me from dipping in my account and taking out money that I know I didn't need at that time. Safe location from what I have experienced and seen, rather than the one In Fairfield.”
9AM - 5PM
3884 San Pablo Dam Rd, El Sobrante
Banks
“very friendly clerk, grade branch manager. They helped me when I went to the bank one minute before they close. That was a greatexcellent customer service. They listen to my request carefully and helped me in the The best way that they could. Thank you so much for your customer service.”
9AM - 5PM
659 Main St, Martinez
Banks
“I must say the staff here is extremely helpful and knowledgable. I came in with a tough situation that another teller from another branch had messed up. They fixed all my concerns regarding my account. I'm telling you this place had me relived and if I hadn't gone here I wouldn't have known how to correct the issue.”
“I have been into the American Canyon branch on many occasions. The service from Diana every time is the beat I have ever experienced in any bank! I'm not someone who writes a lot of reviews, but she deserves it. Thank you!”
“Ayuda mucho a la comunidad latina Acepta itin, tiene muchos programas para restablecer el crédito de nosotros los inmigrantes, toda clase de servicios Refinanciar autos y casas , préstamos para negocios y personal Yo tengo más de 5 años con ellos”
9AM - 5PM
1395 E 2nd St, Benicia
Banks
“A breath of fresh air banking with the big banks all throughout my life but must say, Alvin Locsin and his staff at this smaller bank chain is delightful to do business with. Very accommodating and always a pleasure... highly recommend their professionalism and sincere care for their clients ??”
“As banks go, I've been pretty happy with Mechanics Bank. One of the few that allow Recipient Payee accounts. Also have an IRA CD that I can deposit to. It seems each branch is very slow paced. Be prepared to spend some time there.”
8:30AM - 1PM 2 - 5PM
1875 Arnold Dr STE 101, Martinez
Banks
“Thank you for answering the bank phone with a welcoming tone . I thank Erica ,the manager of the bank for listening to my concerns and help guide me in the right direction to get my concerns answered. Thank you again ! MeLissa”
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“Tim Davie was so easy to work with. Whether it's text, email or a phone call he is available and quick to respond. I am impressed with how easy this process was. I'm definitely going to recommend him to my family and friends.”