Took a chance and did not make appointment. They were not busy so I a got what I needed and left They were very nice
October 2020
The Geek Squad desk is embarrassingly understaffed. Only 1 technician trying to help a new customer within 20 minute appointment time before next appointment and then walking.Stop being so cheap. Have a tech step in when they are behind
October 2019
We were having trouble with our Motorola cell phone and took it to Best Buy for help. Chris worked with us for quite a while trying several different solutions until he fixed the problem. This nice man was so patient and diligent. What a value this man is to Best Buy in Fort Smith, AR.