Cell Phone Stores in Fort Smith, AR

23 locations found near Fort Smith
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“The watch face popped on my Apple watch. The two guys working that evening (August 17, 2023) went above and beyond to repair it. I highly recommend this business because of their professionalism and courteous concern for my dilemma.”

4.5 Superb118 Reviews

“Maria and Cris were awesome in our transfer from another carrier. We arrived about 30 minutes before closing and they stayed an hour past closing to complete the entire process. They were very knowledgeable. Thank you, both!”

4.4 Superb122 Reviews

“Went in today for help purchasing an Apple Watch with fall detection and upgrading my 84 year old mother-in-laws galaxy phone to an iPhone 14. She recently had surgery and was unable to come with us. Miranda was fabulous. She answered our questions and helped us get the watch. We had to go to the other ATT store in Greenwood to get the phone switched out so the account owner would be there to approve everything. We got the new phone, but no attempt was made to move the pictures and contacts from the Android to the IPhone. It was only after leaving and showing my mother-in-law how to make a call that I realized there were no contacts. I called the Greenwood store back and was told that we would have to manually type all the contacts into the new iPhone. The manager said there was no way to move the data from the Android to the iPhone. I then called Miranda to confirm that there was no process for moving data between the two phones. She said she could do it and offered to meet us in a convenient location to do the transfer since she was driving home from work. She actually came to my mother-in-laws house after getting off work to set-up the phone and the watch for us. That’s amazing customer service!!! She was able to transfer the photos and contacts from one phone to the other, no problem. I highly recommend going to the store on Phoenix in Fort Smith and asking for Miranda.”

4.3 Superb128 Reviews

“Understanding the customer and the problem is key for anyone in a customer facing role and Juan is amazing at this! The store manager has clear communications skills, product knowledge, problem solving skills, PATIENCE, a very positive attitude, great listening skills. Juan is able identify the problem, explains the potential solutions, selects the best solution and implement this in a timely manner. “ Attitude is a little thing that makes a big difference” There’s no doubt Juan and the associates at the Rogers Ave location are willing to go the extra mile for customers!”

4.7 Superb26 Reviews

“I needed a new sim card because my phone wasn't getting 5G and Eric fixed my issue so fast it was quicker than getting a hamburger at McDonald's. Super professional while still very kind in temperament. Very knowledgeable, knew exactly how to fix my problem, grabbed what I needed and fixed it quicker than I could have imagined.”

4 Good173 Reviews

“Just got the new iphone 15+ and pro max. This was my first new phone/line ever, Jason Ybarra was so helpful in every way.My boyfriend and I had the easiest transition to at&t because of Jason. He answered every question we had and assisted us with everything we needed.10/10, we will be back! Thanks Jason!:)”

4 Good76 Reviews

“Because Christy at the Phoenix location in Fort Smith Arkansas was beyond amazing if I could give a thousand stars I would Christy made everything so easy and a very smooth transaction she really treated us like family she was so professional and went above and beyond for us. After purchasing my order she even called the next day to make sure everything was ok. I had the best experience and I am so thankful for the service that Christy provided us with and hopefully her GREAT WORK Does NOT go unnoticed ten out of ten I will try again GREAT SERVICE OVERALL THANKS CHRISTY!!!!!!!”

4 Good62 Reviews

“Dave came out to our place on the King's river last week to install our satellite Internet and he was awesome! Very knowledgeable and answered all of our questions and the entire installation took no time at all. He even took a picture of our dog's rainbow dyed tail ?. 10/10 would definitely recommend.”

4.5 Superb8 Reviews

“I really don’t t know where to begin about recommending Sam’s. Sam’s has just about everything that your looking for and at a decent price. I especially love their food lounge! Great pizza at a great price”

5 Superb3 Reviews

“Very polite and professional. Put up with My Gen X knowledge of phones? took time till I got it. I have been with them for 5 years and they never disappoint. The Grand Ave Crew”

3.9 Good56 Reviews

“They're always up to date on what you need to know about phones and what you got to have that will keep your phone performance is going I mean it's just one of the best phone companies I think to get your phone if you need one no matter what type I love cricket and I've been using them for years”

3.9 Good48 Reviews

“Every time I go into their store these guys are so nice…Everyone that I have dealt with in the store knows exactly what they’re doing… I have had a visit to a different store and not the same experience . I am on my son‘s plan and I explained to him what happened and he said go to the corporate store and he found it on Google ..He gave me the address and said go there and nowhere else. I am so happy that I did and I won’t go anywhere else. I’m confident that if I have an issue they will fix it ..if I need to purchase some things they will help me.Every time I have walked out of that door I have walked out being very happy and confident that I was taken care of. thank you T-Mobile for making me feel like I am a valued client And for such an awesome corporate office that I have 100% confidence in that will take care of my phone!”

3.9 Good48 Reviews

“Excellent Customer Service at this Cricket store. We were forced to upgrade one of our devices due to the 5g system upgrade in Feb 2022 and my husband did not want the cheap "free" phone they were offering us.This store was the only store in town that had a Samsung S20 in stock in their store. They did an excellent job dealing with my husband who was extremely upset about having to spend over $500 on new device to begin with but when we walked out of the store, he was very happy. Thank you so very much Eduadrdo for all of your help and understanding. You deserve the 5 Stars!!!”

3.7 Good50 Reviews

“Great, patient, and overall great friendly service was helpful in anyway possible. Patient in helping us set up the iPhone and even set up all accounts needed. Very professional I’d recommend anyone who is with cricket wireless or planning to use their services to try this location. First location we tried on Rogers were unorganized but they just opened so I’ll give them the benefit of the doubt. Oh and the two lovely women were also helpful with other customers and were great with Spanish speakers. I give them 5 stars. Great overall experience even when we took forever they were great. Thank you!”

3.6 Good29 Reviews

“In the past I have had a nightmare time trying to switch phone service. I was extremely pleasantly surprised at the service and competence at this location when switching service to T-Mobile. Christy was absolutely fantastic! She took care of all three lines in very short order. She answered all questions that I had explained everything I needed to know. I would recommend this location and this associate without hesitation. My fourth line is for a grandmother in New Mexico, and even in that Christy was there as much as she could to answer any questions and help in the process.Sadly, my review for that location in Bernalillo, New Mexico is quite different.”

3.6 Good51 Reviews

“I chose this location because I'm not sure exactly where the customer was located. I called to inform Verizon that my brother had passed away. I wanted to end his service. They were extremely helpful and compassionate. I spoke with Erica and she was beyond amazing!”

2.7 Average6 Reviews

“Super sweet staff they helped us get my dad a new phone when cricket seemed uninterested in making a sale we definitely made the right choice going here thanks so much for everything metro pcs and it was cheaper than cricket !!!”

3.4 Good30 Reviews

“I chose this location because I'm not sure exactly where the customer was located. I called to inform Verizon that my brother had passed away. I wanted to end his service. They were extremely helpful and compassionate. I spoke with Erica and she was beyond amazing!”

3.3 Good103 Reviews

“I've shopped at this Best Buy location for years, the employees seem very knowledgeable about the products they sell, and also friendly and professional mannerism. I'll happily shop there again.”

3.3 Good192 Reviews

“This review is specifically for the Cox store not Cox in general. I had several problems with my service over the summer and after 3-4 calls to Cox it was recommended I try a new modem. The nice lady on the phone said I could rent one from them for not much $ so I headed to the Cox store to pick one up. The friendly young man in the store was super fast and super nice. I was in and out in about a minute. Btw - the new modem fixed my problem so definitely happy.”

2.4 Poor72 Reviews

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