“Sashe specifically was very helpful with getting me a phone glass and phone case! She offered all the help she could and I greatly appreciate it. At the very end, my dog tried to run away and she swooped into action and brought my dog back into my loving arms. THANK YOU SASHE!”
“I thought I needed the charging port replaced on my Galaxy S22, so I called a few places for quotes. Not only was iPhoenix Cellphone & Repair about half the price of everyone else, he was also the only one that asked questions about the issue and surmised that all I probably needed was a cleaning. He suggested I bring it in for him to take a quick look. I brought the phone in, and 20 minutes later it was charging perfectly again for a grand total of $25. Couldn't have been a nicer experience. Granted, the neighborhood didn't seem super safe, but that's probably what lets him keep prices low. Would definitely recommend.”
“T was awesome and I honestly thought my phone was done for but he basically rebuilt my entire phone for cheap and very quickly! Great communication and awesome place to go! Highly recommended!!!”
“A few weeks ago my husbands phone all of a sudden wanted a password when initially my husband never set one up. After searching various uTube clips we just could not figure this problem out. I suggested we go to Cellairis inside Walmart in Surprise due to I myself had a great experience with them on another issue in the past.We met Miko who was a godsend! After explaining our problem with the phone and to make a long story short he was able to perform a factory reset and VOILA problem solved! Thanks Miko and God Bless You!”
“Paris helped my friend get her new phone !! i’ve came in twice and seen him both times. his service is amazing. he answered all questions and was patient with us. he helped explore different options of phone prices and which better accommodated the set budget. he let us know if we need any help we can always stop by. overall this was a great experience! Paris is friendly and i’m always delighted to see him and know he can help us :). very nice customer service !”
“I and my wife visited the Boost store at 3434 W Greenway Rd, Phoenix, AZ 85053 on 04-22-23. The associate named Nayeli helped us canceled the former carrier in order to set up a new phone and transfer. She was patiently assisting us to finish the setup with very kind smile and professional skills.We are very satisfied with her service.We gave her 2 thumbs up!!!”
“Michelle made the entire process of upgrading to a new phone and plan quick and simple, zero hassle, and fun! I will definitely be coming back here for any future phone needs!”
“The staff were friendly and professional. I’ve had some bad experiences when having to go into a Verizon store and was totally prepared for my experience at this store to be the same. I was very surprised and how helpful the staff were and I did feel like they helped me maximize my savings on a new device. The only issue which I’ve experienced was that I set up an appointment online and received a text saying that my appointment was scheduled. When I arrived at the store they didn’t have an appointment scheduled for me and I had to wait to get helped.”
“Carlos was the sweetest guy who went to another store to get the phone we ended up purchasing. He answered all of our questions and was light hearted and helpful throughout the whole process. If he's working, customers are guaranteed to leave satisfied.”
11AM - 6PM
3445 W Glendale Ave Ste 11B, Phoenix“A couple days ago I walked in this specific store. I was afraid of the customer service because in other stores they were kinda rude; but this guy "Leo" was really nice, treated me really well and helped me to find everything I was looking for. 100% recommended, whoever hired him did a great job.Plus, the store looked clean and organized.”
“Amazing service by Jose. Went to the other boost at el mirage they didn't want to help me get my information to port over. Jose did everything for me and even moved all my stuff over from my old phone to the new one! This Boost Mobile is 10/10 thanks to him !”
“I had Asurion replace my iPad Pro screen (at a reasonable price) and they went above & beyond to ensure I was back to having a fully functioning iPad again. I had to bring my iPad back a couple times because it kept acting finicky. In the end, they decided to swap out my iPad for another one at no additional charge! Great customer service and I would highly recommend them!”
“Went in the store to add a new line and change a phone number and Max was very helpful, he helped us through everything and made sure we understood everything. Great communication skills.”
9AM - 6PM
4337 W Indian School Rd #113, Phoenix“Great customer service. I was greeted as soon as I walked in an staff was very friendly and knowledgeable of their products and services. Val was able to answer every question I had.”
12AM - 5PM
6205 N 59th Ave Ste 3, Glendale“Today was my first time at the store and I loved the customer service that Diana and Cristian provided. They were very nice and helpful. This is my new Cricket store even though I live far.”
12 - 6PM
7333 W Thomas Rd #68, Phoenix“The lady was super helpful and patient with my fiancee. He was so frustrated with the cellular service we have gotten in the past such as employees saying that to we needed to upgrade phones that still work fine for what we do with them. Basically just trying to sell us new products. We got the account fixed up and are happy again. Thank you.”
“Today I had the pleasure of meeting Danny the sales person at the AT&T store located at 98th ave and McDowell. This man was amazing and went the extra mile to make sure all my questions were answered. He addressed the concerns I had. I would highly recommend this location. AT&T is lucky to have such an employee who cares for their customers.”
“The employee was great, other than the fact she wasn't clear on one thing & we were confused. But the issue was cleared up when I called & asked about it”
“Amazing! Thank you Dave and Phauty for helping and fixing my phone. Upfront honesty is what I got and didn't have to pay out of pocket as it was still under warranty and based on damage Samsung covers the repair. I highly recommend coming here if you have a Samsung or even other brands and don't go to those other private locations as what they quoted me was absurd.This place contracts with Samsung and won't make take a dime if it's covered”
11AM - 4PM
5109 W Glendale Ave, Glendale“Huge shoutout to Elvira! I walked in frustrated with my service at T-Mobile and she set up my whole family with new phones and lines with a price I couldn’t resist. Amazing service!”
“I wish I still lived on this side of town for reasons like this store. I was never steered wrong and they knew their jobs. Had to get a phone in Mesa and it was a total disaster. Regrets”
“I was really having day with people giving me bad customer service. But let me tell you this when I walk in to this Boost Mobil store, I felt the customer service coming in the door. Nayeli was sweet and warm. She was trying her best to make my day, and she did. When I say Nayeli did her job, she did so much more. I wanted to give her a big bear hug. She gave me some water and some tissue it was not a good time, people can be so mean and nasty for what reason. Nayeli took the time out her day to walk me through everything step by step. What ever that I did not know she explain it to me till I understood it, that was so big for me, I was blown away with that. If you are looking for some good customer service come to this Boost Mobile 3545 W Dunlap Ave you will leave out better than when you came in . Nayeli I am so grateful to have meet you. Thank you for your over and beyond customer service YOU ROCK !!!!!!!!”
“Bobby H provided 100% customer service from arrival to departure. I arrived as a guest and was treated with upmost warm hospitality to browse or search for questions to assist with answering items in the store for display. No questions because all curiosity in products was provided with up to date knowledge of product in house or needed to be ordered. Will return again asking for “Bobby H” for any customer service need in the future.Fast. Reliable. Secured.X______Louis Conner_____”
12AM - 5PM
5005 W Indian School Rd, Phoenix“Store manager Veronica so professional and helpful so friendly and knowledgeable outgoing, so energetic. Really rear to find someone likes her job awesome customer services. She is so funny.”
“Thank you Elaine at the south Peoria Arizona store. I walked in and was taking good care of. I will return to your store. Thank you for helping me out on my screen protector.”
10AM - 6PM
7515 W Encanto Blvd, Phoenix“I had a great experience walking into AT&T. Customer present was friendly and very helpful. I really recommend AT&T to new wireless customers or if you’re looking for a new wireless provider.”
11AM - 6PM
6702 W Camelback Rd #102, Glendale“The gentleman in the building was kind and patient. We needed help activating a new phone and didn't understand everything that needed to be done and he helped us. We were here for an hour atleast and he helped us every moment we were there.”
12AM - 5PM
6530 W Glendale Ave # 100, Glendale“Very refreshing to have such great customer service. The manager was so very helpful and patient with my sister, I will always recommend this location to anyone looking for phone service .”
“This was one of the best experiences I've had in a phone store. The manager Lawrence and the rep was really helping with resolving my bill and also getting me two apple watches!! Would definitely recommend anyone to come here!”
“We had very good help and support upgrading our iPhones from both Stephen & Kris. They took care of us and assisted others while we waited for our phone information to transfer.”