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“The service was excellent! I came in to get a new screen protector, but the store no longer carried one for my model. The consultant, Edwin, instead offered a treatment called Liquid Glass to protect my screen. It worked well and Edwin was super personable and great to work with!”
“This store was super helpful! Lindsey helped me and my dad out a lot. I felt in good hands and this is my go to AT&T store. I recommend this place to anyone who needs help with their phone.”
“Hands down the very best electronic repair store I have been to. This weekend Fritz fixed my charging problem on my iPhone. A big thanks to Fritz. I’ve also taken iPads other phones and my sons laptop. This is store is great and all the employees are friendly! Thank you”
“I worked through Samsung Care to schedule a fix for my Galaxy S21 broken screen. I had to go to this location and scheduled it for 6pm to bring in thinking it'd be a fast fix. Unfortunately, when I got there, I was informed that the repair would take 2 hours and that they're closing at 7pm so it wouldn't be done until midday the following day. I called at lunch time and they were about done. I ended up coming in later and they had it all fixed. Great company to help me with my issue. Thank you!”
“I worked with Justin S and had a great experience! He got me switched to a new phone quick, even let me see his personal phone to try out the camera before making a decision (unless that’s discouraged by the business, then he definitely didn’t do that) had honest opinions on the devices, was very transparent about billing, and was super friendly the whole time. Highly recommend this store ??”
“David & Matt were very professional with navigating a new line and being patient with my elderly grandma and making her feel good about her purchase and setting her up with the most cost friendly plan choice. Thank you, we will be back again!”
“I have been in this store numerous times and am always impressed with the staff's knowledge and great customer service at this location. They are fast, courteous and can get things done correctly the first time. The way customer service USED to be!”
“Zach was very helpful and knowledgeable throughout the entire process of diagnosing the issue with my 5 year old phone (it no longer supported 4G/5G). At the time, Samsung was just about to begin the Pre-ordering phase of their new s24, so because of the odd situation, he even offered me a loaner phone for a few weeks while I decided what to do. Thanks to his assistance and patience, I was very happy with my decision to get the new s24 during their Pre-order phase, rather than purchase an older phone or buy a loaner phone for a few weeks elsewhere. Thank you greatly, Zach!”
“Customer service was outstanding. Representatives were knowledgeable and courteous, assuring my plan was adjusted to fit my families needs and allow for some cost savings! Kudos to the staff!”
“In addition to purchasing a new iPhone at this location in September, I have also stopped in for simple information about accessories and "how to's". Each time the staff has been extremely friendly and very helpful. I live closer to other Verizon locations but prefer to travel to this one because of the service I receive. Shout out to Verizon employees Tyler and Ian.”
“Marcus provided excellent customer service. He was very knowledgeable about the issues I’d been experiencing with my phone. His customer service was phenomenal. I typically never leave reviews, but when I experience great customer service, I like to spread the good news! Great store, fast service, knowledgeable employees!! Kudos to that store. I’m a satisfied customer.”
“Danny does not get paid enough for his fantastic service. wonderful customer service from him and lots of extra work put in to help us out in our phone emergency. Thank you Danny!!”
“Went a bit technologically nutty this Christmas season, so I had to stop in three separate times in the past couple weeks.Yes, the wait can be long. And yes, once you sit down at a desk, US Cellular seems to require an unholy number of clicks to do what seems like a simple task. But the staff here (and I feel like I’ve met everyone) are phenomenally pleasant. Great customer service, the newer folks flail just long enough that you know they’ve tried, but then they also readily ask for help from their more seasoned coworkers.Can make for some long sessions, but I honestly have no complaints about anyone involved, and am confident I’m in good hands.”
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“Alex at the Waunakee store was awesome. He stayed late, made several calls to his customer service line, and made every attempt to solve my problem. Awesome customer service.”