12 - 5PM
6500 Monona Dr, Monona“Went on a Wednesday afternoon. Approached immediately and taken care of (getting a new phone) super quickly. Great customer service- was out with a new phone and everything transferred within 2 hours”
“EJ Paz was sooooo helpful amd made getting a new phone easy and painless. I We walked on hoping to just replace the phone but instead got a super good deal on few new things! Plus he has a glorious haircut! Binn and Dustin”
“I first talked with Fernando over the phone, he was very knowledgeable and helpful with all my questions. My in store experience with Maddy was wonderful, everything was done in a timely matter and Maddy was very professional.”
“The Verizon store in Stoughton is the very best!!! The manager, Will, is amazing and nearly god-like with his ability to provide such outstanding customer service. He continually strives to do what is best for his customers and is so very friendly and outgoing. We love this store and will continue to have all of our Verizon needs taken care of with Will and his Verizon store!!”
“I came in last night and purchased 2 new phones and 2 new plans. Jairo was incredibly helpful as well as accommodating for my 3 year old who was along with me. He was honest and informative, for such a young guy, he's a great employee”
“Jon B at the sun prairie us cellular was amazing! Great customer service. He’s very thorough and answered all the questions we had! The guy took great care of us!”
“Leron Goodall has been very helpful today at the AT&T store on Midvale Ave in Madison WI. He is extremely patient and answered all my questions. He guided me in setting up Google, in resetting my password, and using some features on my Apple phone I was unfamiliar with. A valuable employee. I am sticking with AT&T because of him.”
“I had a complicated line transfer and both employees working assisted me. They were pleasant and professional. It worked out. I had a great experience. They had the phone I wanted. And I was in and out quickly.”
“I recently visited this AT&T store to upgrade my phone with my family and I was blown away by the outstanding customer service and knowledge of the staff Erubiel.He patiently explained the features and benefits of various phone models, helping us compare options without any pressure to make a purchase. His expertise was evident as he answered all our questions thoroughly and offered helpful insights we hadn't even considered. Will highly recommend!!! Thank You Erubiel!!!”
11AM - 5PM
6231 McKee Rd E, Fitchburg“I just had a very positive experience here with Jon. He was very professional, friendly, and efficient. He explained everything clearly concerning a change of plans and payment. I would not hesitate to return here or recommend this location to others.”
“Tyler was incredibly friendly and helpful after I had to replace my damaged phone after a vacation. New phone was completely set up and ready to go in less than an hour”
Closed
5922 US-51, McFarland“Corey was amazing to work with! The store was busy and he was the only one here. He greeted us upon entering, kept us updated on how many customers were before and approximately how long it would take to help us. He was kind, patient and helpful with all of the customers(including)he helped while we were there!”
“If Jose is not the manager of this store, he should be! Fast, knowledgeable, friendly - and very patient with my adult son who is has some disabilities and a lot of anxiety. Jose's customer service was The Best - Thank You!”
“Great customer service with Sherman and Andrew! We ran into a few glitches and they were both very patient and kept problem solving until all of our needs were met. It could have been a frustrating experience but they actually made it fun! I highly recommend the AT&T store in Stoughton!”
“My wife and I took new phones we got online from ATT and had Tony help us transfer old phone info to new ones-Tony was extremely helpful and pleasant to deal with-answered all questions and in about 30 minutes had us all set up-truly great experience so thank you Tony for helping us out-”
11AM - 5PM
2835 E Washington Ave, Madison“I was with Tracfone for over a decade but something went wrong recently. My phone suddenly stopped working, and I spent hours online with their tech support department, and they gave me the run around, cut me off, and locked up my phone even though my bill was paid. I gave up after five hours and the next day went to Cricket to get a new phone, the whole ordeal with the Clerk trying to get the transfer pin from Trac to get my new service activated with Cricket took 4 hours, and Trac jerked the clerk around. The clerk was there for me the whole time, and got my new service hooked up, activated, a new phone and plan, and no data was lost. Plus, this phone is much faster and has much more features and data space. I appreciate the good service and wish they have a brick and mortar store at a downtown State St. location as well.”
12 - 6PM
3868 E Washington Ave, Madison“Good service and very professional in their work. Special thanks to the store manager Shakira knows how to do her job well and is a great help to the customer. Thanks also to the other store workers who also do a great job.”
“Marcos and Liam were super friendly and helpful when I came in to upgrade my phone. We were laughing and having a good time. I really appreciated the genuine customer service!”
12 - 5PM
2810 E Washington Ave, Madison“Absolutely AMAZING work, the employees are so wonderful, polite, efficient, skilled, + accommodating!I recommend them any time you have any issue with one of your devices.They fixed my girlfriend's Nintendo DS completely, even after I'd tried to myself + nearly shorted the motherboard!These folks are fantastic.Thank you!!! ?”
11AM - 5PM
4722 E Towne Blvd, Madison“Every and I mean every time we go to this UScellular Colton is so kind and helpful. He was so kind and patient with my husband today in helping get a phone switched over. Us old geezers can be a pain. I have watched Colton deal with many customers, some not so nice, and he is always professional and kind. We will keep coming back to this location mostly because of him. Five stars ? Colton!!”
“I cannot praise Sean enough. He is knowledgeable, kind, hard working, and good at explaining things. He single-handedly sold us on going with US Cellular over other potential carriers. I will drive out of my way to go to this store because of him.”