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“I recently purchased a new cell phone for the first time in several years. The experience far exceeded my expectations. There was no wait time, the rep at the store was really attentive and helped me find a good deal for the product I was looking for and made me aware of some great promotions. The transaction was smooth and relatively quick. It was a great experience!”
“Amazing! We have been a customer since 2019. I had an epiphany today that since we signed up with Four Lakes I haven't had to call for issues, or fight about billing. It has stayed reliable, fast, and the same since day one. I truly appreciate that!! Thank you!!!”
“Zach was very helpful and knowledgeable throughout the entire process of diagnosing the issue with my 5 year old phone (it no longer supported 4G/5G). At the time, Samsung was just about to begin the Pre-ordering phase of their new s24, so because of the odd situation, he even offered me a loaner phone for a few weeks while I decided what to do. Thanks to his assistance and patience, I was very happy with my decision to get the new s24 during their Pre-order phase, rather than purchase an older phone or buy a loaner phone for a few weeks elsewhere. Thank you greatly, Zach!”
“I have had ResTech internet for the last 10 months and have had absolutely no issues with it. If I had questions about my service or my account, they were always prompt to respond and help out in any way. As long as you select the proper speed you need with a reliable router, you will have no problems.”
“My partner and I went in to switch from our previous plans to one, as well as to get the latest iPhones. Liz S. was incredibly kind, patient, and very helpful as we went through the process! We both love our new phones and plan.”
“After Spectrum didn't follow through on my fiber internet installation, I reached out to UpNet Wisconsin and have been completely satisfied -- even happy -- with the prompt and courteous customer service, pricing options, and internet speed. I needed to add a fixed IP address to my account and they took care of me within 24 hours, even sending a tech to make sure everything worked correctly. Small company that works hard to keep their rural customers happy. Awesome!”
“Every and I mean every time we go to this UScellular Colton is so kind and helpful. He was so kind and patient with my husband today in helping get a phone switched over. Us old geezers can be a pain. I have watched Colton deal with many customers, some not so nice, and he is always professional and kind. We will keep coming back to this location mostly because of him. Five stars ? Colton!!”
“Bought a phone at Best Buy. After purchasing, the dude at BB said that they can't activate it. I had to go to T-Mobile store. Took phone in, and the person (sorry, I only remember it started with a K) was very helpful. Even though he didn't sell us the phone. Gave us options and advice. Probably the easiest phone upgrade ever in the 20+ years of being a Sprint/T-Mobile customer. The only thing that could have made the experience better is if they could somehow match the price from BB, or even come closer than they had, or without the sleight-of-hand where you trade in your phone, but it's not a price reduction, it's more of a credit over time.”
“Went to this location after we left another T-Mobile location only to find out the new phone they set up for us didn’t connect to the network. Rex was friendly, professional, and took care of the issue in 5 minutes. We will definitely come to this T-Mobile store in the future!”
“Taylor is the best! Spent an hour with my son and I figuring out what was the best plan to go with. I recommend this location highly! Avoid the Monona store at all costs!!!”
“We were referred to this location from the Monona store. Thank God! Monona store is terrible. We needed to replace a broken cell phone and talk about bill adjustments, trade in, service, etc. Our salesperson Taylor was over the top fantastic!She spent as much time as we needed. Figured out which scenario worked best for us! Explained how the new Verizon home Internet works and where it works. Not in Madison yet! She was great! Saved us money on future bills and got us some credits on services that we were still paying on that the Monona Location said they had taken care of! Awesome service!I cannot recommend this location any higher!”
“Mykayla was super helpful while I was at spectrum getting a new iPhone. She helped me transfer all data and explained the bill in detail. The other team members were also working hard to keep up with the busy day. I’m very happy with spectrum internet and mobile.”
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“Corey was amazing to work with! The store was busy and he was the only one here. He greeted us upon entering, kept us updated on how many customers were before and approximately how long it would take to help us. He was kind, patient and helpful with all of the customers(including)he helped while we were there!”