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“Excellent Truck shop All Around! Very knowledgeable staff who gets the jobs done at a very reasonable price. Everyone that I have met from the techs to the office staff have been genuine people who are great to be around. Tyler is always on point and gets things quick when needed. He keeps us well informed throughout the job and we couldn't be happier with his work. Kayla is great all around and always super accommodating. Shelley is awesome and we always enjoy seeing her when we stop in. Justin is a great tech who knows trucks from headlight to bumper and gets the job done right. Great Team all around and always a great experience when we come here. Thanks again for everything you guys do!”
“Very helpful, friendly, and quick staff. I moved from South Carolina to Wisconsin, and their warm welcome made everything easier and helped us feel at home. Thank you, Penske!”
“I would HIGHLY recommend this location! Everyone was supeeer helpful the truck was clean and working fantastic! So glad that I have them close by and the rates CAN’T BE BEAT!”
“Great customer service, kind, and friendly, understanding and outgoing, 10/10 highly recommended. It was a guy and females that helped me, I dropped off my U-Haul July 3,2024 and was so thankful to have had these amazing people help me.”
“Great process using one of their rentals. Corporate check in process was easy. Shop was open right on time and got me going efficiently. Drop off was just as streamlined. Employee was very nice and helpful. Great place to do business with. Thanks and nice work!”
“This experience was definitely a positive one for me. The service in picking up the truck was great and the truck was in stellar condition - actually brand new. Also, whoever helped me on the phone before the rental for the confirmation worked with me to make sure I had the right sized truck for what we needed. I have rented from Enterprise truck before and, while I cannot say that I haven't had any issues, the customer service has always been great. I recommend them highly over other companies.”
“I have used this location twice; one to rent a truck and one to coordinate a Ubox rental for shipment (after the downtown location completely messed it up). They have been nothing but professional and capable when I’ve dealt with them. This is certainly a good location to rely on when it’s moving month.”
“I think a lot of the issues that people have with Budget are not the fault of this location. The corporate phone numbers and support are worthless, but again, that's not the fault of the people at this location.I was originally charged an extra day for my rental and after calling the corporate customer support number four different times, I found that they were all helpless. So, I called this location (where I dropped my truck off) and the kind person who answered solved my problem within five minutes.Would've been five stars if I wasn't charged the extra day, but they were very helpful in getting the issue resolved quickly, so 4/5.”
“Excellent Service for Toyota RAV4 Hitch Installation
Despite being late for my appointment the GM William Hopson went above and beyond to accommodate me. I was open to rescheduling my appointment but he was able to fit me in. He jumped in to install the hitch himself even though the regular installer had left for the day.
I was very impressed by the service and I highly recommend them.”
“ABSOLUTELY 100% DO NOT SLEEP ON THIS PLACE!!! Great staff. Great service. They made my storage rental and one way drop off change of location as easy as freaking possible. If they would've had a tip jar I would've jammed that bad boy up with a couple of $20s. That's the level of happy I am with this experience. Keep crushing it you crazy kids. I'll 100% be back...mainly because my stuff is there, but YOU KNOW WHAT I MEAN LOLOLOLOLOLOLOL”
7AM - 7PM
602 W Washington Ave, Madison
Truck Rentals
“Excellent customer service. The trailer I picked up had some issues, but the staff called a contractor who replaced the tires at no charge so I could complete my move. Excellent overall and all U-Haul employees were very nice.”
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“Laurie is great! Friendly experience, and you can't go wrong with Superior. I was warned well in advance.
Edit: Even more than before, I am extremely satisfied with my experience at Superior. They clearly care about giving excellent service and went above and beyond to make sure I was taken care of.”