Great products, but one staff member was offended that I did not want to join the loyalty program (I don't shop at hot topic often). Then gave the points of my purchase to a random customer. This was a very awkward and unprofessional interaction.
November 2022
The employees are very nice and helpful BUT DO NOT USE THEIR KIOSK! I was standing in line and was next to check out when a man directed me to the kiosk which had 2 people a head of me and the card reader was messed up it took everyone a couple of tries to work.....I ended up just using my credit card cuz I was sick of... read full comment
November 2022
A week back I brought my 8yr old to HT to spend her early-obtained Christmas cash and the staff went above and beyond helping her pick things out and making her feel like the cool cat she is. I wish I remembered names! You guys were awesome.
