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August 2023 by Mystical
A bit cramped through the store but they had lots of great choices
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May 2023 by Brutal
Great products, but one staff member was offended that I did not want to join the loyalty program (I don't shop at hot topic often). Then gave the points of my purchase to a random customer. This was a very awkward and unprofessional interaction.
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March 2023 by Emily Ann
Rude cashier, I just needed to return a shirt that was too small, still had all the tags on it. My boyfriend bought it with his debit card but gave me the receipt to return. I was hoping they could just add it back to the card but they said they needed the card and my only option was store credit. I told her he used a debit and I should be able just to get cash back. After 5 mins of back and fourth she finally gave me cash.
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December 2022 by BLynn Homes
Awesome experience! I was in store December 13 around lunch time, I wish I would have gotten the persons name that helped me but they were incredibly helpful, took time to look for an item online and other stores for me. She was happy to help and she took care of all the guests in the store effectively and efficiently! Thanks for the great customer service! You’re a beautiful soul!
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December 2022 by B_onthe_road State Park Traveler
Awesome experience! I was in store December 13 around lunch time, I wish I would have gotten the persons name that helped me but they were incredibly helpful, took time to look for an item online and other stores for me. She was happy to help and she took care of all the guests in the store effectively and efficiently! Thanks for the great customer service! You’re a beautiful soul!
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November 2022 by Jamison Fawks
The employees are very nice and helpful BUT DO NOT USE THEIR KIOSK! I was standing in line and was next to check out when a man directed me to the kiosk which had 2 people a head of me and the card reader was messed up it took everyone a couple of tries to work.....I ended up just using my credit card cuz I was sick of waiting
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November 2022 by Angela Sweere
A week back I brought my 8yr old to HT to spend her early-obtained Christmas cash and the staff went above and beyond helping her pick things out and making her feel like the cool cat she is. I wish I remembered names! You guys were awesome.
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November 2022 by cassandra dodd
I was walking past the kiosk in the aisle with my daughter. She had just gotten a Pikachu build a bear for her 4th bday and was showing him to everyone. The employee interacted with my daughter making Pikachu noises for her and seriously made her day. Thank you so much ?
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October 2022 by Suzie Stengel
I usually find some cool stuff that I can't find in any other stores
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September 2022 by Ellie Phipps
the store is a bit small and crowded. there are some good popular clothes that makes up for it. the staff are all very LGBTQ friendly.
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September 2022 by Granix
the store is a bit small and crowded. there are some good popular clothes that makes up for it. the staff are all very LGBTQ friendly.
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September 2022 by erin cekosh
Always love coming to this store. Everyone is always so nice
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September 2022 by Christina Cansino
Always friendly customer service, well staffed, fresh variety of clothing. Quality textiles.
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September 2022 by Shannon McWilliams
Love getting my items shipped to the store.
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August 2022 by Lalita Correa
It's just the type of clothes that I like wearing, last time I went I spent almost 150$ and loved everything I picked out. Only problem I had was some of the jewelry I bought started turning my fingers black or some earrings would break easily
