Macy's, a well-known department store established in 1858, is recognized as the Great American Department Store with over 740 stores nationwide and an online presence. The Rogue Valley Mall location offers a wide selection of top fashion brands like Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis. In addition to clothing and shoes, the store features housewares, gifts, and furniture in select locations. Customer experiences vary. Many shoppers praise the friendly and helpful staff, especially in the men's department and jewelry counters. Customers appreciate the excellent customer service, with staff willing to go the extra mile and provide quick, helpful assistance. However, some reviews mention disappointment with service at certain counters, such as jewelry, where staff were unavailable or inattentive, leading to frustration and even leaving without making a purchase. Overall, Macy's is favored for its wide selection, helpful employees, and quality products, making it a preferred destination for clothing, jewelry, and housewares. Despite some service issues, many customers remain loyal and consider Macy's their favorite department store, expressing hope for its continued presence.
