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“I've had my phone for almost a month now, and I'm very satisfied with it and I am very satisfied with the nice young woman's professional attitude. And I was more than mildly surprised at the very affordable price for my smart phone. As an older man with traditional values I am finding it harder nowadays to find a business place that operates at my level. I don't demand anything, but I do appreciate anyone who goes above and beyond just the basics so that I don't feel like maybe my purchases from a counter where I might feel slighted or maybe the services I would prefer to have are quashed by someone who hates their job so much that they're working on more of an emotionally bent level and everything that happens seems to become more personal. I have never had the time for that type of service. So this place is friendly and very helpful and this is a mitigating factor that makes me happy to give them my business and I know my hard earned money is re-earned by people who are of the same attitude and are honorable.”
“Excellent customer service from Scott at store 4327thank you for your friendly service ?? I been with T Mobile for 15yrs close he's one of the reason why I love ❤️ T Mobile!!!”
“Upon arriving to the store, I was immediately greeted by the Associate. He was very friendly and helpful. He handled my transaction fast and answered my questions with knowledge and honesty. I recommend Metro by T-Mobile to anyone who appreciates fast friendly, knowledgeable about their products, and excellent customer service!”
“I was just there and Lhamont was amazing. He helped us for 2 hours through all our questions and made sure we got the best option for our family. He went out of his way to make sure we had everything we need. His professionalism was unbelievable.”
“Worked with Scott over at the Renton location and he did a wonderful job. I was very impressed with his knowledge and how quickly and kindly he was able to help! Will definitely go back to his store anytime!”
“I absolutely love this location. I have been with metro Pcs since 2016. And the customer service I received was incredible. The representative went above and beyond and I appreciate it. If you stop by this location ask for Rick.”
“I had an excellent customer service experience with Sydney@T-Mobile today. She was very patient with me, kind, and had a positive attitude. Thank you for her outstanding customer service.”
“AMAZING SERVICE!!! i had a really positive experience going to this location. i'd suggest going around 3-4ish. it started getting more busy around 5-6PM. the staff was lovely and made it super easy to switch my phone over. 10/10!”
“Service was great. The past two times this cashier named Carson was just so sweet and helpful and went above and beyond for my girls and I. We were somewhat difficult trying to figure out the payments and separating items and he was also so patient and gave some recommendations. It's not often you meet extremely friendly workers he are great at the job and maintain positivity.”
“Great experience! Went in to activate my SIM card after the Verizon website wouldn't recognize it. The guy helping me was great and fixed my issue in no time. In and out within 15 minutes.”
“Went to this Metro store location in was helped by Luke and Selena. They both are absolutely amazing, great customer service, super friendly and gave me the best experience I have ever had dealing with metro in the nine years I've had their service. I will never go to another store location. ”
“It's a good place to buy things at a reasomable price. Pastry section is unimaginable.. so much pastry and varieties I never expected.. Meat section as well.”
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“We went to check on a low battery and some issues with the phone, and we were assisted by Oz. He addressed our issues and told us how we could resolve them. He mentioned the new phones, since we had had our phones for some time. He was not a hard sell, but he was giving good information that made sense to buy new phones. We decided to go with 2 iPhone 15s, and he spent the time needed to clearly explain to us the differences between the phones and how to use them. He was patient, as we are boomers and aren’t always up on the newest technology. He was the only one in the store, and several people needed his attention. He very calmly and skillfully helped all of us, so nobody would have to wait too long for service. You are lucky to have such an efficient and professional representative working for you. Our suggestion is to get somebody else to be there, so he doesn’t have to do it all himself.”