“Probably the best phone store I've ever been to. Connor was so nice, super fun, and very helpful! I know going into a phone store can be stressful and frustrating. But not here. It was easy and successful.Highly recommend.”
“Generally, going to either an AT&T store (or Apple Store) is one of the most unpleasant experiences possible. Today, I went to the Interbay store to upgrade to a new iPhone. It was certainly the best experience I've had at either an AT&T or Apple Store. Received excellent customer service from Daniel and Manny. Friendly, professional and knowledgable. I can't even remember a time when I completed a new phone upgrade in less than 15 minutes. Highly recommended.”
“Alex helped me by putting a new screen protector on my iphone 8 plus even though it’s super old and they don’t have the same screen protectors for sale any more. I will definitely come back when it’s time for an upgrade! Thanks Alex!”
“Three staff members helped me solve a problem that would've taken forever had I attempted to call Apple customer service. They worked well as a team to help me set up my daughter's phone even though I'd purchased it at a different AT&T store. I even bought a screen protector on their recommendation. Highly recommended!”
“The only AT&T store I will go to for as long as I am alive. They go above and beyond with their customer service at this store. Not only are they super thorough and trying to get you the best deal they can give, they even offered us water bottles bc it was a hot day. How thoughtful right?? S/o to Leslie, Manny, and Brandon for making our experience smooth & painless. Thank you x million!!!”
“Fast and efficient service! Alex swiftly handled everything concerning my damaged iPhone 6, ensuring immediate resolution and even provided a follow-up call to guarantee satisfaction. Delighted with the repaired iPhone 6.”
“I've been shopping at Ballard Stop for over 4 years. The help has always been pleasant especially the new owners. I'm admiringly impressed with the patience and decency they show to their customers regardless of what journey they are on in life. 10 stars to Ballard Stop!!!”
10AM - 7PM
829 NE Northgate Way, Seattle
Mobile Phones
“Taylor is the nicest person I have ever met. I got locked out of my car just outside the store and he was extremely empathetic. Must be a great place to work if your employees are so willing and able to help anyone and everyone. Thank you!”
11AM - 7PM
204 Broadway E, Seattle
Mobile Phones
“I had been putting off buying a new cell and tablet. I just don't patience to go into a retail store.My representative Kailani was attentive and patient in handling the process of upgrading my cell.She took the time to ensure each customer that entered the store, they would be helped asap. Five stars for customer service.I felt comfortable in this environment.Will definitely be returning in the future for any wireless needs.”
“I love the boys @ 3rd Ave they help me out a lot always give me the best phone Everytime I go in they help I love 1518 3rd Ave Ali is a hardworking guy keep up the good work brother anyone need help go to 1518 3rd Ave”
“I came into this particular location because it is so convenient to where I live and the queue always moves quickly. The phone I wanted needed to be ordered from another store and when it arrived I was given a call. I had the pleasure of working with Audrey on both occasions and the phone was set up quickly and all information was seamlessly transferred. It was so easy that I brought my partner back 3 hours later to upgrade her device as well. I highly recommend this store and staff.”
10AM - 7PM
819 E Pike St, Seattle
Mobile Phones
“Customer service at this store is amazing! I've purchased a number of phones at this store and have always had a great experience. Today I needed a little help transferring my phone number to a new phone. I appreciate having an ATT store in the neighborhood and especially the technical assistance I got today.”
“We have brought our Samsung Galaxy S5/S6 in for repairs several times and have always been treated with super service! They are quick with repairs and I have never been disappointed with their work.”
“My 83 yo mom bought her first smartphone here and the associate was really patient and helpful. She gave options clearly and explained things well. It was a good experience.”
“recently switched over from T-mobile and was probably the BEST decision i’ve ever made financially. The customer service was beyond my expectations! I came in with the intention of just switching 2 lines and left with 2 new upgraded phones i traded in with a promotion + home tech protection (which was an absolute steal! $25 a month for all my electronics covered in my household?!)So glad i made the switch !”
“Replaced a dead phone here today.Understand it is a difficult task, esp. to the trainee who helped me.Forget the names of the two.The younger fellow helped him out.It took not so long.He worked exactly within my limited budget.How pleasant it was to see employees teaching, learning in such good spirits.”
“Have to give a rave review to Jaz'Myne at this location, who helped me and my elderly parents switch over from AT&T and get new phones. She was knowledgable and very patient through lots of little hiccups in the process. I hate going into these types of situations because I feel like there is typically a lot of pushy sales pressure to upgrade and add-on every possible service, which just isn't how my parents roll. Jaz'Myne was not pushy at all and was just lovely to work with.”
“Absolutely love this location and the people in it! The kind employees there were telling me they’ve had an interesting past year with the store having underwent construction, but you could tell they weren’t even phased! They were happily ready to help me with my issues, lowered my bill, AND got me set up with the newest apple watch! Thank you Kyle and Ashton!!”
10AM - 8PM
1216 N 45th St, Seattle
Mobile Phones
“Yesterday I needed help on an issue. I called all around town and nobody was competent enough to help me. Luckily Chris at Wallingford T-mobile was the exception to the rule that day! He knew exactly what he was talking about and I found out every other store I spoke to that day was confidently wrong. Thank you Chris for being a Competent, knowledgeable person and going out of your way to give me the help I needed! Give this man a raise T-Mobile!”
“The staff here were really really helpful. I wanted to rate them by tmobile survey but I couldn't so I wanted to just leave a review. I have been here a couple of times and have same good experience everytime. I also like to thank Rafael and Lorenzo too. I thought I lost an important information but they help retrieve it as soon as possible while making me comfortable to not think too much about my situation. Overall, I just love coming here! :)”
“David was AMAZING help! Very patient, kind and very knowledgeable to my problem. He stood on the phone with me for 3hrs and some odd minutes with support to be able to fix my account. I really appreciate him for that!”
“Called and spoke to a lady regarding an issue I was having with another Cricket Wireless store and needed information for the store manager although she didn't have much knowledge of how to assist me she used her resources to help me best as she could and I was appreciative.”
10:00 AM - 9:00 PM
2800 Southcenter Mall, Seattle
Mobile Phones
11AM - 8PM
600 Pine St, Seattle
Mobile Phones
“I had a very good experience switching from Cricket to ATT. Prior to coming in store (which I recommend if you are coming from a different service) I had spent some time on the phone. Ultimately I did go to two physical stores and was directed here. I ultimately decided it was much easier to get a new number rather than porting my number from Cricket.I also came in at a really good time to take advantage of promotional financing. I wanted my first IPhone and ultimately settled on an iphone14 as opposed to the 15 which had just came out as of this writing. I got a very nice discount. And being a nurse, I was also able to take advantage of a special program which is not offered at Cricket or any other carrier as far as I know.I came out with a beautiful phone and tablet on the way. Vinny was incredibly helpful and the process felt relatively fast and good compared to Cricket. It also helps that installment plans are offered as well. But on top of the installment plan and promotional financing I should be able to pay this phone off relatively easy. I’m very happy I decided not to go with the much more expensive iPhone 15.Location is a bit tricky to find. But this is the ATT location to go to. Well stocked and organized.”
“Went this am to get data transferred from my 3 year old Samsung to my new S23 ultra & cannot say enough about the fantastic customer service in this store. The techs were patient, polite & knowledgeable. Was there for about an hour & their interactions with other customers were just as courteous.”
“It's a great place bought a phone from here perfect condition the vibe is nice also the people I talked to were friendly people complaining either were mean or they had a bad day and are trying to ruin small businesses”
“Very friendly and helpful sales staff, I came in with a question about my bill and very unsure as to whether I would stay with Verizon but Noah was awesome walking me through my current plan and the various options. I left feeling reassured and satisfied with my plan”
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“My iPhone 14 Pro Max was broken and I been there to fixed my phone. What an amazing service they provide with a quick time. Service was 10/10 and their Behavior was amazing, I was surprised honesty. I will highly recommend to peoples and my families or friend to get there and fixed the things up. Furthermore, that guy named “Shan” was so good honestly. Keep it up! We will see you.”