Mailbox Centers near Newcastle, WA

28 locations found near Newcastle
View Map

“Not sure why they only have 3.4 stars. I arrived to get some very important documents notarized and shipped. The staff were very helpful, friendly, and professional. They answered all my questions and helped me with any issues I might have had. I was hesitant to go to the location , because of the ratings. However they are within walking distance of my home. Honestly Im glad I did, I was in and out with no issues or complaints.”

2.8 Average28 Reviews

“I love the service and the friendliness of a small owned family business. I drive out of my way so I can visit these fine folks even though there is a FedEx by my house. They are always willing to help and professional and courteous. The best Postal Service in town as far as I'm concerned!”

4.4 Superb40 Reviews

“I filed a claime for a lost package. Not only was it located in a timely manner, but the consistent communication with status updates took me by surprise!I can't say enough about how awesome it was that you all communicated with me so consistently throughout the process.Thank you so very much!”

4.3 Superb44 Reviews

“I am updating my review to the Lakemont UPS store after communicating with the store owner Maria on the details of my experience and feedbacks. She is a great small business owner with empathy, ownership, and customer obsession and willing to listen to customers. I would say that my not very pleasant experience turned out to have a happy ending as I think we have a trustworthy UPS store owner to support our neighborhood. Appreciate it.==== The following is my original one-star review===I cannot believe about the horrible experience on my packages during this holiday season at Lakemont UPS shop. I had 2 critical identification document shipped to me on Next day Air and I requested them to be delivered to the Lakemont store for pick-up because I can’t risk the packages to be left at front door. They were shown delivered on 12/26 1:19pm on the tracking so I went to pick them up. A store assistant named Taylor checked the computer and said “we don’t have them, they were not delivered, you need to call the 800 numbers, we are just store not UPS, we don’t know anything”. I asked if he could just check in the back to see just in case. He showed no sign of helping but arrogance and yelling. I was lucky to talk to the UPS driver who delivered my packages right outside the store. He was so nice and helped me go to the store and ask again. Guess what? They found my packages. Even with the fact, Taylor didn’t show any apology of mishandling my packages and providing wrong information. In the meanwhile, I want to thank Eddie who is really helpful and found my packages at the end, also to the UPS driver who stepped for me and ask/check the store again.”

4.3 Superb34 Reviews

“I’ve used this business on two occasions for shipping. In both cases, we brought art and a mishmash of unpacked items in to ship. These guys were awesome! They were expedient, packed everything well and our items arrived in perfect shape. I highly recommend them!”

3.9 Good113 Reviews

“Roger at UPS store #1576 was extremely friendly, professional and knowledgeable. He solved a complicated problem in less than 3 minutes, and gave me sound advice on how to send a package that is extremely important to me. I will choose UPS over FedEx for the rest of my life!- Dave”

4.2 Good30 Reviews

“So far I have used their services for I9 Section 2 Document Verification, Visa Pictures, sending packages and purchasing materials. I have received great service and especially today when I swallowed wrong and started coughing the nice lady offered me a bottle of water. She was super nice, polite and helpful!”

4 Good40 Reviews

“If you need a document notarized this is the place to go! Josh has awesome customer service. It's also a Fed Ex drop off location and other mailing services. Very knowledgeable. Also mailboxes for rent if you need one.”

4.3 Superb16 Reviews

“I ❤️love❤️ this UPS store. It is close to my home, and is open seven days a week, conveniently early most days.I find the staff to be efficient, knowledgeable, helpful and kind.? Thank you for being there Mercer Island, UPS store.”

3.8 Good64 Reviews

“It is a fantastic store with a smart and helpful staff. I have been going there for years and they are always the first place I think of when it is time to mail anything.”

4.2 Good18 Reviews

“Chris is nice and kind. I’ve never shipped any packages before and he helped me with everything. Great place with great service! Absolutely going to be back with more packages”

4.6 Superb7 Reviews

“The husband-wife duo was supremely helpful in their advice and efficiency in getting my important pkg to its destination across the country. They made at least four suggestions that I followed..........and I've shipped hundreds of pkgs before. They went out of their way to creatively make sure my pkg was safely packed and didn't even charge me for the little but important extra that they did. I wasn't EVER going to use this business because of their name, but I needed DHL and they were the only ones. It turns out that DHL in the U.S. can only be international (undoubtedly due to powerful lobbying from FedEx and UPS). I was also totally screwed over by another, nearby, small mailing business last year and was also not going use another small mailing business, but I will definitely use this one again......despite their awful name! (Started and named by a British guy, BTW, who didn't understand its origin!)”

3.6 Good83 Reviews

“Best experience for a shipment gone wrong. I recently had a monitor and Xbox shipped to CA. Sadly the monitor was damaged upon arrival. The team at this location was fantastic. Kind, and professional, and every team member that I was in contact with made this experience so seamless and took care of the claim in a speedy manner. Massive thanks for the amazing customer service.”

3.6 Good31 Reviews

“Super friendly and helpful team! Easy to rent a mailbox and they took care of our mail when we couldn't pick up on time. Highly recommended for mailbox rental.”

3.7 Good7 Reviews

“Small and sometimes busy, but an efficient store nonetheless with friendly and extremely helpful staff. I had returned some equipment to my previous employer which they claimed not to have received. The store manager, Isaac helped me track down my proof of shipment and was very responsive to my urgent email request for help.”

3.5 Good22 Reviews

“The crew at Tukwila UPS Store rock there workplace.When I need to use UPS I always look forward to going to the Tukwila store because the crew interacting with customers and each other is uplifting, playful, kind, and courteous.I almost always leave feeling like I have enjoyed this task!”

3.4 Good25 Reviews

“This is the best UPS store I have been to. There’s a woman who works here who is so friendly, upbeat, and helpful you can’t help but feel good. She didn’t even serve me today, just listening to her talk to another customer is a pleasure. I wish more people were so pleasant.”

3.3 Good44 Reviews

“4-5 people line, only about 2 min wait. Single sales person was very efficient and courteous.Very different from the UPS store on 132nd Ave and 68th St - that one is the WORST UPS store in history.”

3.2 Average36 Reviews

“The customer service here is outstanding. Even during busy rush seasons they do their best to go as quickly as possible. They are very kind and outgoing. In regards to Amazon returns. They have a self-serve station that is just amazing. The self-serve station has plastic bags that you can use for free, tape you can use for free, and it’s easy and fast to use. When you have to print off a label for a return, the cost is very reasonable and they tape your label and your box up for you. Unlike some other UPS return locations that charge you a roll of tape to do so. Definitely recommend this store for returns!”

3.1 Average34 Reviews

“I've been coming here for years. Many times with odd requests. Laminating, printing and notarizing, anything they could possibly do. Customer Service has always been great. Owner is incredibly nice.”

3 Average23 Reviews

“Went to deliver a package after work on a Wednesday, and Milly (Millie) was the only staff working. She continuously thanked a line of waiting customers for their patience and helped multiple people at the same time. Rockstar worker!”

3 Average51 Reviews

“I don't understand the complaints (and ratings) here about bad service. This is a busy store, and the "old asian" owner tries his best to accommodate everyone. I have seen (many times) the staff simply trying their best to speed things up while still being courteous. This is a UPS store, not a restaurant- it's more important to get things moving then chit chat about your day or provide the best customer experience- they are nice folks, but their attention is (rightly) focused on shipping stuff accurately. My favorite UPS location, in and out :)”

3 Average89 Reviews

“First time coming to this location, since I usually go to the one at Crossroads, but I was pleasantly surprised and happy with the amount of customer service I was provided at this location. I didn’t catch their names, but two gentlemen helped me swiftly return my 5 Amazon packages. I was in and out within 5 minutes! Super helpful. Will definitely be coming back.”

2.7 Average33 Reviews

“Suhana and her staff are always very polite and today was no different. My daughter and i came in this evening when it’s usually busy as it was near closing time. We needed help with making copies. Though this sounds like a basic task we needed a specific size (very large) and didn’t know where to even start. Suhana stepped up and helped us. She was so patient, friendly, professional and accommodating. Thank you Suhana so much. It was only a few copies and not that much money. But our experience was priceless!”

2.4 Poor31 Reviews

“Picked up mail which was in HOLD state for quite sometime and shipped a package. Gentlemen was quick and nice. Seems their tech is upgraded and accept all payment types compared to my last year visit.”

2.3 Poor67 Reviews

“They’re helpful, knowledgeable, and quick. I’ve come here for printing and notary services a few times. Easily the most pleasant experience I’ve had in any UPS store.”

2.2 Poor58 Reviews

“Elder Gentleman that works here has excellent customer service ?. The rest have generally been positive experiences. A few off casesCheck your receipts for improper charges, like extra pages being charged...Yes, the place could be better... But it is NOT a ⭐⭐ star place. Sometimes people have off days and sometimes technology can be unforgiving.”

1.8 Poor69 Reviews

“smaller shop, but with very efficient service, and professional and nice staff running it.Expect longer wait times at peak hours. Recently installed self drop off makes the experience smoother.”

1.7 Poor63 Reviews