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“I consistently enjoy exceptional service at the Martha Lake branch of BoA! The entire staff is incredibly friendly, and the level of service provided is truly excellent. I must especially commend Himali Shah, who stands out as one of the top relationship bankers at the branch. Her assistance during my recent transaction was exceptional, and I am grateful for her dedication to customer service. Keep up the great work!”
“Hands down BEST bank ever! Everyone is soooo nice. Love a hometown bank where when you call the branch you actually have someone answer the phone locally. They always have plenty of team members available to help when I walk in with a need.”
“I had an issue with online banking and I received excellent customer service from Hyun Kim. She was able to help me solve my problem and provided great customer care. Great branch”
“This is a really good bank! I needed to open a business checking account and business credit card and they have really good options for no monthly maintenance fee accounts! The only caviate is, you need to have a direct family member who has served in the US military to be able to qualify for a account here.I highly recommend Navy Federal credit Union!”
“BEEN A MEMBER OF THIS BANK FOR MANY MANY YEARS. TODAY WHEN I WALKED IN MARISOL TOOK A NOTE OF MY ACCOUNT, MADE A CHANGE IN LESS TIME THAN IT TAKES TO TYPE ABOUT IT, AND CREATED AN OPPORTUNITY FOR ME TO RECEIVE INTEREST VIA A MONEY MARKET ACCOUNT. HER PERSONAL ATTENTION WAS IMPRESSIVE, NOT PUSHY, AND VERY WELCOME. I LOVE MY LOCAL CREDIT UNION.FYI THE PHONE PEOPLE ARE AMAZING & UP IN BELLINGHAM.”
“I am writing to commend Kaitlyn for the exceptional assistance she provided to my parents during their recent visit to the bank. Kaitlyn's professionalism, patience, and dedication were truly impressive. She took the time to thoroughly explain every detail, ensuring that my parents fully understood. Her warm demeanor and willingness to go above and beyond made a significant difference in their experience.”
“THESE FOLKS ARE ABSOLUTELY OUTSTANDING! I agree with the gentleman that was the first to review this location. I have a small business as well and I just moved into the area. The move made this my new bank and so far I'm very impressed. Every person I've spoken to in here has been extra nice and very helpful. I'm pretty busy and I try very hard to not be late but I always end up behind. I needed to get a check into an acct so I called them and said I'm a few minutes behind. She was waiting at the door after close! She grabbed my check with a smile! And that wasn't the only time. What other bank would do that?? I've been with this bank for years and they go above and beyond every chance they get. I just had to let you all know. Hope this helps.”
“Arlene is the best! She is quick with handling cash transactions and just a nice person to chat with when I go to the bank. She knows so many people by their names. Drummond is a great personal banker too, knowledgeable and relatable.”
“The employees here are very nice and helpful! I found a bird with a broken wing and foot in the parking lot next door and needed to take him to a wildlife rehabilitation center. I ran in and asked for a box to transport the bird in. Everyone was really nice and one employee went in the back and got me a box for the bird. I was able to get him to a wildlife rehabilitation center right away. They will release him back in the wild after he heals. I have attached a photo of the species the bird was.”
“Wonderful customer service. This is the only WF branch I will go to now, as they actually seem to be happy to see me and appreciate my business. If it weren't for this branch, I would have closed my account with WF.”
“This is one of my favorite branches to stop at now I'm not going to lie I did have one guy kind of give me attitude once but to my surprise he called me the next day and apologized, I feel it's safe to say we all have had one of those days , I'm not like a super rich guy but with a few buissness and annoying bank stuff they seem to be pretty nice and willing to help me with the weird ways of my financial needs.”
“I frequent Verity in Lynnwood - to access my account in a credit union in Tacoma (a great service they provide). I was there a few days ago, waiting in line, when I walked over to the Asst. Branch Mgr., Querico Borja to tell him that I couldn't help but overhear his phone conversation. He was so kind and patient, and I just wanted to give him positive reinforcement. He very much appreciated my comments to him and I wanted to make note of his professionalism and kindness here too.”
“I went in to Chase Bank today 11/6/23 at about 2:30 pm. Katie went above & beyond to help me! She was such a joy & extremely helpful! Thank You Katie!”
“My son and I received excellent customer service from Jose and his manager, and I will be bringing the rest of my kids in for further appointments this week. THey offered sound advice and we ended up opening additional checking accounts. While this credit union is transitioning to more online transactions, it was refreshing to be able to walk in and have our needs met in-person.”
“I went in to Chase Bank today 11/6/23 at about 2:30 pm. Katie went above & beyond to help me! She was such a joy & extremely helpful! Thank You Katie!”
“Momo, thank you. Your kindness and help means the world to me. I was in a huge pickle and your generosity left me speechless ❤️I hope Gesa understands how lucky they are to have you. I'm lucky I got to meet you.Thank you ❤️”
“(Translated by Google) I tried fries with bacon and cheese, you just lick your fingers! The sandwich is better to take tereyaki, I took a simple one, it was very understandable, even a moth was not enough! Therefore, if you love sharper, stronger, take tereyaki! In any case, everything is edible!(Original)Попробовал картошку фри с беконом и сыром просто пальчики оближешь! Сэндвич лучше брать тереяки, я взял простой он был очень понятный даже моли не хватало! Поэтому если вы любите поострее, прочнее, берите тереяки! В любом случае все съедобно!”
“Arlene did a great job setting up my wife's new account. Energetic and answered all questions while being very thorough. I recommend doing business at this branch.”
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“This bank is the best kept secret around I really can’t imagine banking anywhere else. Incredible personal service they always answer I just can’t recommend it more thank you so much!”