“I am not a member of this bank but went in to grab quarters, as we were visiting family and needed some to do wash at their place, no banks in that area would give us quarters as we are not members but this bank was so helpful and had no issues exchanging dollars for quarters. If we lived in Seattle we would definitely do our banking there”
8AM - 5PM
601 Union St Suite 3600, Seattle“I enjoy being a member of this credit union. The customer service is amazing they are always there to help in person or by phone. I have been banking with them for years now!”
“What a great experience. Although I was unsure about the process, the team here made sure to explain everything and answer all of my questions. Was still a bit unsure, but the level of care taken with my situation was plenty to convince me. I know I made the right choice.”
“I worked with Mark Evans to set up a new money market account. Mark was fantastic. He was very responsive and clearly communicated the pro's and con's of each account. After I made my selection, he executed next steps within the hour. I highly recommend him.”
“Very helpful, friendly folks here at your local Rainier Beach Washington Federal branch. Always a positive experience, and i even got popcorn made fresh while waiting on one of my visits.”
“Ngoc was amazing. He is not just knowledgeable but very helpful. He goes above and beyond to solve your banking issues. James is also very friendly, helpful and knows his staff. If you’re a Bank of America customer or planning to open account, this is where you want to go!”
9:30AM - 5:30PM
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“I can’t say enough good things about Umpqua. As a business owner we went through several banks before we came to Umpqua and I can say that after 6 years with them we are very pleased with their service. Tim C and the crew have helped us secure loans when we needed them and worked diligently to get us into the PPP loan when COVID hit. For businesses and personal I would highly recommend them.”
9AM - 5PM
5001 25th Ave NE #100, Seattle“This branch is great! Multiple people (Eleni, Yuri, James probably more that I'm not aware of) supported my team in organizing an event for small business owners. They were all really helpful and were a great resource for our group.”
9AM - 5PM
14360 15th Ave NE, Seattle“Sam, Vivian San & Team are fantastic! Great expertise and customer service, specific knowledge of owner occupied construction products as well. Will bank here again & recommend”
“This is a great Credit Union. If you want to bank that has a human touch then this is the place for you. I've been with them for over 35 years (Alaska USA CU).”
9AM - 5PM
8747 Holman Rd NW, Seattle“I would highly recommend this bank. This branch has the most energetic team always ready to assist me with all my needs. I love that they offer different accounts and can print debit cards the same day you open an account.”
9AM - 5PM
601 S Jackson St, Seattle“I always receive excellent customer service at the International Distrit WA Fed location. It is truly rare to have banl ployees remember your name, who you are and your family members.”
“I am a long time customer of U.S. Bank. Although I live out of state, I regard the West Seattle branch as my primary banking institution. Staff are friendly and efficient. I recently needed additional check registers. I called, spoke with a real person, and they were mailed to me immediately.”
“I opened an online CD with Seattle Bank recently and the process was straightforward and easy. You can go through the full account opening process from your laptop, which is super convenient and most banks don't let you open CDs online. The interest rate was terrific, too.”
8AM - 5PM
1314 6th Ave, Seattle“We use Homestreet at my work and I am in the process of taking over a new position. Made a small error this morning and Chloe was so lovely and kind and really helped me out by resolving my error and saving my morning in less than an hour! Thanks a million, Chloe! (And shout out to Reyah as well on the technical side of things) much appreciated!”
“The best ! Thanks a lot to Kim and the employee ( sorry I forgot the name ) . They were very patient and polite ! since I didn't understand English well. I was very pleased !”
9AM - 5PM
401 23rd Ave S, Seattle“Every person I interacted with here was friendly, they even accommodated a last minute appointment for me when they definitely were not expected to. Jack, the financial advisor I worked with was so helpful, I cannot thank him enough for all the useful info I was provided with. Definitely my go to bank for all my business needs now, they’ve earned my trust and loyalty with just one interaction.Not all branches are created equal, and this is an example of why it truly comes down to the people. Please never change, your South Seattle community needs you!”
“Verity has gone above and beyond for me many times, and I am so pleased to discover the West Seattle branch! I thought I might need to look into joining a different credit union, since I just moved into the neighborhood, but happily, I will be staying with Verity :)Thanks to everyone there for a truly unique and much improved banking experience.”
8AM - 6PM
200 Westlake Ave N Suite 110, Seattle“Dulcie is an amazing loan officer. Having known and worked with her for the past couple years I’m confident in her abilities to provide the best service and product. She’s communicative and always takes the time to explain why and where we are in the process. I highly recommend reaching out to her for your next mortgage!!”
“The interior is very modern, open, and two stories so it has plenty of space to get work done and conduct meetings. Seeing the giant Verve Coffee Roasters on the wall was a relief because all the photos I was seeing of the cafe were with Peet's Coffee which is not my favorite, so they definitely upgraded imo. I ordered a double espresso that had decent texture and flavor and the ham and cheese sandwich which was kinda weird because of the slice of cheese on top of the bread, but it filled me up. Overall, the ambassadors and baristas were pleasant to talk to and it's a very relaxing space to get work done!”
“This is a very helpful branch to work with . They are pleasant and efficient. The bankers and tellers are always willing to help me with basic to more complex administrative requests without routing me through the 1-800 number, which I appreciate. I would recommend this branch of Wa Fed.”
9:30AM - 5:30PM
10724 5th Ave NE, Seattle“Friendly, warm, welcoming and knowledgeable! Other than the tight parking spaces/garage, Salal at Northgate has always provided professional and competent service.”
9AM - 5PM
9655 17th Ave SW, Seattle“Go to this branch!!!!! They will take care of you, Trina is absolutely amazing and made me feel well taken care of. The Kent branch had messed up my account so bad, she sat down and spent a good amount of time making it right and that's how a customer should be treated. Thanks Trina and all white center key employees. Best, Chadwick”
“Great friendly bank. Almost never a wait. Treat you really well, even if you don't have a ton of money. Has parking lot, ATM, drive up. I have free on-line checking. Having lived all over the country, I've experienced many banks. This is my favorite”
“WaFd is a premier bank for customer service! The Columbia City branch manager, Alex is absolutely my favorite banker. I didn't even know I could have a favorite banker, but he has worked with my family for a YEAR on a hellish home building process. We're now in the process of transferring accounts away from some other brands over to WaFd.”
“I enjoyed my experience and enrollment for my business at US Bank because it was hassle free, the people here are really kind, and they even follow up with a call to make sure you have everything you need.My previous experience with other banks has been with credit unions and other big banks like Wells Fargo, Chase, and B of A. I've also been with more exclusive banks like Lili and USAA.I prefer US Bank as they keep things simple and they utilize modern tech like Zelle on their mobile apps.Julie was the name of the lady who helped me out the most here. I appreciate the follow up call, its so thoughtful! She's sweet, patient, and demonstrates that amazingly well in her words.Thank you US Bank and Julie!”
9AM - 5PM
625 5th Ave S, Seattle“Yushun Lu is the BEST!!!! Wells Fargo needs more great workers such like him!!! Yushun Lu is professional very educated banker!!! He helped me to open account without any problems!!! Best office ever!!!”
“I am a recent banking customer here, and I have been really impressed by Rocket and Frank in particular. They went above and beyond to help me with a time-sensitive banking issue, and I really appreciated their support. They are a really great team and I always enjoy chatting with them both when I stop by the branch.”