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“Great credit union to be a member of. Have been super attentive to my needs since day 1. Any problem or issue that have come up through the years has always been resolved with my utmost satisfaction.”
“Went in looking for a debt consolidation loan, walked out with a new credit card. Luchia M. pointed out the advantage (lower interest rate on balance transfers). Five star service all the way!”
“The best staff! Taylor and the ABM are fantastic. Super helpful in fixing my problem and getting everything sorted out. Can’t believe how rude some of the other customers are- the staff put up with so much! Wouldn’t want to bank with anyone else.”
“I just stopped in to get a. Replacement card and helped me out and CJ went above and beyond my expectations, he printed out my new card and notified me that he would call to get it verified for Apple Pay in the store so I wouldn't have to go through as much haste! Thanks CJ your awesome!!!”
“I called the 1-800 number yesterday to take care of some business, and due to the hold time, I requested a call back, which I received about 25 minutes later. The first rep I spoke to, Maria, was very kind and helpful, and cheerfully got me over to the right department, which is where I encountered Ida. Ida was *wonderful*. She expressed professional concern for our situation, offered solutions, and explained everything very thoroughly... and as if that wasn't enough, she did so with a genuine smile in her voice. Much appreciation to Nuvision for the employees they hire, because if the two I spoke to yesterday are any indication, this is a fantastic company, with good people working for them. HUGE kudos and a big THANK YOU to both Ida and Maria!”
“I'm very impressed with the professionalism and service at this Cathay Bank branch. The staff is always so friendly and so prompt to help out. Tim is very knowledgeable and so helpful throughout the whole loan process to buy real estate. Highly recommend this bank and lender.”
“Christina was very kind and professional to my sister , she kept talking about it and I had to write a review since this is my bank too. Thank you Christina may you be blessed”
Open 24 hours
10201 SE 240th St, Kent
Banks
Open 24 hours
10231 SE 240th St, Kent
Banks
“The best credit union!! My dad has been with them since before I was born. I have very fond memories coming here and getting some hard candies from the little bowls they used to have. It’s always a pleasure speaking with the tellers. :)”
“I was helped by Sima at this branch. I HAD to leave a review because the service that I received was exceptional. Sima helped me fix issues that I was trying to resolve for a long time.
Thank you again Sima, I will be referring my friends and family over to you !”
“Amazing customer service. I had left a review because I was upset the bank had closed and had a actual manager call me and tell me they are now open. Amazing for a person to take the time and reach out and let customers know they are back in service. was so frustrating when the closed cause I had to do my banking somewhere else but I’m definitely going to return. I’ve had this bank for more then 30 years and know my bank account number by heart. The area of the bank is so convenient cause it’s on the right side of the street on my way to work. Next to everything u need one stop shop.”
“I always have a positive experience coming to this branch. Wait time is short and the staff are always pleasant. I have made appointments to get a few documents notarized. Their notary services are free to members which is a bonus. They have a drive through which I never use and then two atms outside. During the winter, they let you order new bills which is a nice service as well. Parking is ample and building is well maintained.”
“Morgan Lucena was great and was extremely helpful, friendly, funny, and transparent when helping me and my mother refinance an auto loan. Great customer service experience with her!”
“I came in after missing my appointment time, and Mr. Haji was still able to help us! We are so appreciative of his time and patience and are considering opening up a credit card with US Bank. Thank you!”
“(Translated by Google) Very good Bank, KeyBank excellent customer service and the best thing is that they ask you if you have any questions regarding what you need, I recommend this KeyBank Bank I hope you visit it soon, have a great day...(Original)Muy buen Banco, KeyBank excelente servicio de atención al cliente y lo mejor es que te preguntan si tienes alguna duda respecto a lo que necesitas, te recomiendo este Banco KeyBank espero que lo visites pronto, ten un excelente día...”
“(Translated by Google) An employee works in this bank who speaks Russian, her name is Oksana, she helped us very competently and professionally !!! 👠👠👔
“I lost my wallet. not only did keybank assure me my account was safe. they helped me order new cards and help identify me so I can draw out money to hold me over till my identification comes. with just a few security questions and a temporary ID. I was able to draw from my account. I cant thank them enough. thank you keybank. you rock”
“Deslaney, sorry if I misspelled your name I'm sure I did but she sure is very helpful, I asked her some questions that at other banks they just do circles in their mind and come back to the same thing but deslaney told me a few options instead of shutting me down she even called other banks to find out stuff for me, f*** boa f*** chase”
“Great staff! from top down at the Chase Bank in Kent Meridian. The branch manager is professional, friendly, knowledgeable and made the process simple and easy. I am aware that the same service can take more than a day at other banks/credit union. My husband and I were impressed. My puppy was happy, too - he was treated with dog biscuits :)I've seen many "not so good reviews" about Chase Bank, but so far our experiences have been wonderful. We have been customers since 2022. I've gone to Burien branch, Southcenter branch and today we were referred to Kent Meridian branch. All of the branches provided great customer service and staff are friendly and professional.We were provided with the superb service at the Chase Bank in Kent Meridian. The branch manager Lu went above and beyond providing the service we needed. Lu was kind enough to help us between calls, so we didn't have to wait long. Max was great/ knowledgeable and we will continue to work with him during the upcoming months.Also, we were welcomed as we walked in by a man behind the counter and informed of a quick short wait. He was friendly and courteous.The branch is super clean and welcoming. It even has a table for kids to entertain - stickers and drawing, etc. and a cookie jar. The place is neat and very well kept.What a great branch!!!T, Vicki and Elfie”
“I starting coming to this branch now that Dee is the new branch manager. She is great and her team there gets the job done in a timely manner consistently. I can always count on them to take care of my banking needs!”
“Went today and David was super nice,friendly ,And really beautiful human I’m very happy with he’s awesome and excellent customer service ,this is no the first time I coming to this bank but this is the first I meet with David plus this excellent service Wells Fargo thank you for this guy !!! And of course Margarita as well she’s the best !!!”
“When I walked into the bank, I was greeted by the security guard and he was very nice, I went to the front desk to check in for my appointment and one of the guys gave me water while I waited for my banker to help me. Once my banker came, his name was David and he was very helpful and kind and he helped me make an account within like 15 minutes and everything went smoothly and answered all the questions I had effortlessly. I’ve never banked at chase before or have ever been inside a chase prior to this experience but for my first time interacting with chase, I found it to be very pleasant.”
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“I've had a really great experience with this credit union, and I have used them for two car loans. My truck was totaled and the gap insurance, Safe-Guard Gap, is dragging their feet on covering the gap(will never use them again), but my payment with Harborstone is due and I walked in and the manager, Dennis, was very helpful. He informed me of what will be happening with this loan, and he made me feel much better about not being able to cover my loan and told me that he will note my account so I don't get collector calls because of my situation. I have had great experiences both in person and over the phone and I would definitely recommend them to my friends.”