Tire Dealers in Issaquah, WA

“A seriously Ill friend had a breakdown and was told it would be weeks to get an appt for repair and she was unsure how she would get to her many doctor appts. Alan took the car the next day, had parts overnighted and the car fixed in just a few days, between appts. Alan and Jocko always come through, but this was above and beyond and really appreciated. Thank you guys.”

“Rich and team did an amazing job with a lift kit, shocks, wheels, tires, and alignment on my truck. I was a lifelong loyal customer of one of the other big name chains, but their service had slipped a bit. I liked that Big O could do all of the work including the lift kit and alignment, unlike the other brand. I could not be happier! The team did great work, Rich sourced hard to find shocks and a lift kit, the parts arrived blazingly fast, and he had the whole job done the same day the parts arrived. It was a truly great experience from beggining to end. I will definitely be back the next time my car or truck needs tires!”

“Incredibly grateful to John working at Costco Tire, Issaquah. He provided such helpful, patient, and ETHICAL customer service.

I drove through an area where construction work was done, and apparently some shard of metal complete gouged out my tire leading it to deflate in seconds. I was two blocks away from Costco and John scheduled me in as soon as he could to help with the spare at no charge. The tire was not salvageable. The wait was 1.5 hours, but I was a walk-in after all, and they were setting aside time for me for free.

Costco didn’t carry my brand of tires, so I expressed my concern of going to another franchise where they may force me to buy more than two replacements, or possibly four since it’s AWD. John personally left the front desk and measured the tread, confirming that I only needed ONE tire replacement. My car only had 18K miles and the tread was measured at 8/32.

My fear was validated when the gentleman at Big O Tires did a theatrical demonstration, manually measuring for me the tread to be 7/32 and suggesting all tires needed to be replaced. He said they would not replace a single tire due to how much damage it would cause the car.

I called Costco again. Much to my fortune, John picked up the phone and encouraged me to look elsewhere because the tread was no where near breaking the measurement to be below 8/32. I did so.

Discount Tire in Redmond confirmed John’s measurements. John saved me over $800-$900, having only to replace one tire.

I am extremely grateful that John cared about my best financial interest. This is a really rare standard of customer service now days. I wish him all the best. Costco is lucky to have him as a representative of their customer service.”

“Thank you Michael for checking our car immediately as we were en route moving out of state when our tire light went on. You gave us peace of mind and were awesome!”