Mobile Phone Accessories in Edmonds, WA

“Wei-ing is a FANTASTIC consultant. We came in short of time and he made sure to inform us of all the information we would need to gather to switch providers.When we returned, he took the time to inform us about all our options and the benefits and drawbacks of each. Switching providers was proving to be a challenge. He was patient and kind through the entire process and we all celebrated the successful transfers as they finally went through.We had such a great experience!Thank you, Wei-ing!”

“This review is for Ryan, who helped me with my recent phone upgrade. It was fairly busy and Joseph was preoccupied, so Ryan immediately offered to help me and was very welcoming. I had tons of questions about the promotional deal - it was pretty good, almost too good to be true - yet Ryan was very patient with me and answered everything with ease. Given my last upgrade was years ago, he also walked me through all the specs and details about the current devices to get me up to speed. The process itself to transfer and upgrade my phone took quite a while (not due to anyone) and I even ran into some issues with removing security access on my original phone. Despite all that, Ryan remained cool and patient with me.

I also caused some additional work due to my indecisiveness, but Ryan made everything that needed to happen, happen, with minimal effort on my part. Top notch customer service and overall great human being.

Note: Remove Find my iPhone on your original phone BEFORE you go to the store, because there can be a time-delayed waiting period.”

“I rarely go into the stores for anything. I think I've been in them twice during my long association with At&t. Each time the customer service was great. I hear many stories about how bad customer service is with the company. I suppose I'm the rare Unicorn that believe they're not true. I got the help I needed without any issues. Emma was great! Thanks At&t!”