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“We had a fantastic experience with Patrick B! He showed us a mattress that was a great fit for our needs and price range and did not pressure us to buy it immediately. He offered us a deal which he and his colleagues honored later when we were ready to buy. The purchase and delivery process was smooth and we love the new mattress. Thank you Patrick for all your help!”
“We had a great experience start to finish! Richard was a great sales associate, he provided us with all the information we needed, but he was not at all pushy. He gave us time alone to test and discuss, but was available to answer all of our questions. Richard worked to get us a great deal! Purchased a very nice mattress and it was delivered the next day.”
“Chris and Kayla were both instrumental in picking out our new mattress! Chris has been with the company for 10 years, and added small details to our knowledge base that really made the difference in our ultimate choice. And Kayla helped us select the best mattresses within our price range. It’s such a nice, pleasant store with great customer service. Can’t recommend this place enough!”
“Nicole at the Lynnwood location and her fellow staff were friendly and professional. They got us in and out which I appreciate since I'm in sales myself. To the point and no time wasted on this beautiful sunshine day! ✨️ Thank you Nicole for helping us get some restful sleep soon! They are delivering the day after next! We can't wait to not be sleeping on the floor anymore! ❤️”
“Jerry was very helpful without being the typical “salesman”. He showed me a few beds that he felt would be helpful and let me check them out. After I decided on my choice, the paperwork part was taken care of and Jerry let me know all of the details about delivery. This whole process has been very stressless!Will recommend to any and all!”
“My husband and I had perhaps the greatest sales experience purchasing our mattress from James last month. He was patient and incredibly helpful when looking through different mattress options. He even helped us to jumpstart a warrantee refund on an old mattress, to put the money towards a new one. He spent a combined several hours with us while deciding and purchasing our new mattress. Could not recommend James enough. Thank you for this great experience!!”
“Andres was extremely helpful and informed when it comes to the sleeping game. Very happy with how things went, and even more happy with our purchase. Great deals! Thank you Andres ?”
“Thad is great! My wife and I highly recommend Woodinville Mattress Depot. Great service and great selections. We will be going back to replace our spare room’s bed.”
“Enjoyed my experience with the sales personnel at the Shoreline Mattress City. Knowledgeable and friendly and allowed me to almost fall asleep on one of their mattresses.”
“Vincent answered all of my questions regarding mattresses. He was so very pleasant and knowledgeable to work with. I have previously purchased a mattress at Mattress Firm for my guest bedroom and the mattress was so good that I had to come back to pick a mattress for me and my husband.”
“We have enjoyed our experience buying the extremely comfortable bed. The service was outstanding and Margaret was actually the reason we came back to purchase in this store vs the competition. She knew all the professional details however she had also figured out what we would need and want. Thank you so much for the service and friendly experience!”
“We had a great experience at the Totem Lake Mattress Depot. John was very helpful in explaining all of the various manufacturers and models, and how they compare to a lot of the online mattresses that are hard to find in stores to test out. We purchased a twin king adjustable and John helped to maximize what we got in the deal with what deals were available from the manufacturer and the store. We're very happy with the products, service and delivery.”
“Highly recommend getting your mattress here! I was originally going to buy online but I needed to make sure everything felt fine before a huge purchase. Will was super friendly and helpful. He made sure I got all the information I needed and I got a significantly better deal than buying online. 10/10! Will for sure be coming back for future purchases.”
“Andy at the Lynnwood store was amazing to work with. We'd shopped at another store in the area and found the salesman to be more pushy. In contrast, Andy was patient, asked the right questions, and helped us find our ideal mattress. Thank you, Andy!”
“Cici was very knowledgeable and patient when I spent infinite amount of time testing the beds. Great experience. Cannot recommend more.
Update:
The mattress ended up not working for me and I had to exchange it. This time it’s a different representative handling my case. He’s also very patient and informative. Five stars service.”
“I was helped by Sierra, who was a superb professional. She did throw much education at me about the product I was looking at, an additionally about my options, wonderful, exactly what I needed. I was delighted and enlightened, Everyone must ask for this young woman. Totally excellent and exceptional salesmanship or saleswomanship, thank you Sierra!”
“Wilson is super knowledgeable, patient and helpful. He handled my case very well, made great recommendations as per my budgets and requirements. He is a compassionate and very customer friendly person. Ended up buying a lot through him!”
“Awesome place to buy a new mattress and all your bedding accessories! Emily was absolutely delightful to work with, she's super knowledgeable and patient. She took the time to listen to our preferences and answer all our questions, then let us test and test some with no sales pressure. They have a great variety of high quality products and price ranges for any budget. Joseline was also extremely helpful and personable. We stopped in to replace our beds after experiencing an apartment flood due a sprinkler incident and they made it a very enjoyable experience despite being in the midst of a stressful situation. Thank you so much!”
“John and Hero were absolutely wonderful to talk to. This was my third visit in and they, each time, have been immensely helpful. Their expertise, knowledge and communication skills are extraordinary. Hero brought out the mattress on a hand truck so I could throw it in my car curbside. I chose the Restore Plus Hybrid, which was on a cant-miss sale. Thank you so much guys!”
“The shop has really good mattresses. Our attendant, Stephen was really kind, has superb mastery of his craft and did a very good job at explaining the different mattresses and beds. He's really calm and professional as he does all this.”
“I purchased 2 mattresses from these guys and Justin is amazing. Super helpful and very knowledgeable in all of the brands. Very happy with my new bed. Thank you!”
“I casually stopped by Tempur-Pedic without any big expectations, but Larry's phenomenal customer service truly blew me away. He was incredibly knowledgeable, patient, and went above and beyond to make sure I found exactly what I needed. It's rare to experience this level of care and professionalism. Thank you for making my day Larry.”
“The staff were really helpful in showing us options and listened to what we needed resulting in us finding the best mattress for our needs. Very happy with our experience!”
“They focus on quality furniture and offer expert staff who are, quite frankly, a joy to interact with. My favorite feature of the place is the way that I am forever finding the thing that I need there, and frequently I can find it on sale or a floor model, so that I always feel a bit of serendipity shopping.”
“I went shopping here for a latex mattress and really liked the experience there. They have a good assortment of latex and latex hybrids, the prices are fair for the kinds of mattresses they carry, and the woman that works there was very kind and helpful.”
“I walked into the Purple showroom and was immediately greeted by Carlos and his team. He was extremely knowledgeable about the products and listened to my concerns to help me pick out the perfect mattress. I will be expecting the delivery within the week and i cant wait!! Ive been wanting a Purple product for years and finally found the opportunity to purchase one. Thanks Carlos!!”
“This place is great! I bought a latex mattress from them 15 years ago and it's the best, most comfortable bed I've ever had. Just bought another one today. Simple, easy, done.”
“Very professional and knowledgeable staff, they will go above and beyond to ensure you go home with a mattress that fits your needs and it's priced reasonably.”
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“We were looking for a king size mattress to purchase and take home that day. We met with Brendan at the Canyon Park Mattress Firm and he was able to walk us through some great affordable options. He was very accommodating and helpful. We had a few mattresses in mind and he was able to check with other nearby locations to try and get us the best price and pick-up that day. He even checked to see if there was anything on clearance to get us the best mattress for our budget. He was able to find us a great mattress at an affordable price that we could pick up at another location that day, only 20 minutes away. Everything worked out great and we were back home with our new mattress by noon. I would recommend Mattress Firm and this location specifically to anyone. The mattress we got is comfortable and we believe it will be perfect for us.”