10AM - 8PM
12427 Totem Lake Blvd NE Suite 100, Kirkland“Can not express our appreciation for Tim enough! We stopped by multiple times to find the next mattress that worked for us, and Tim tirelessly answered our questions with deep knowledge in a personable manner. He found a product in our price range, and told us the ideal time to come back and test out the final mattress candidates... Which we did. Go to Mattress Depot, ask for Tim, and find the best mattress fit for yourself.”
10AM - 9PM
11901 NE Village Plaza Suite 157, Kirkland“I walked into the Purple showroom and was immediately greeted by Carlos and his team. He was extremely knowledgeable about the products and listened to my concerns to help me pick out the perfect mattress. I will be expecting the delivery within the week and i cant wait!! Ive been wanting a Purple product for years and finally found the opportunity to purchase one. Thanks Carlos!!”
10AM - 7PM
11900 NE Village Plaza Suite 154, Kirkland“Dave was great and very helpful. I'm having back surgery soon and he was very understanding and made sure I was comfortable the entire time. The whole process with financing was a breeze and he made sure to tell us about all the deals and specials. We cannot wait for our new bed to arrive! Oh and the pillows are a game changer!”
“Great layout and modern pieces. Salespeople were available but not pushy. Delivery service was great, called ahead brought everything up to our 3 floor walk-up. & for one of our items where assembly was included the guys took no time at all and worked with me to move it exactly where we wanted it to go. We've already gone back to furnish different rooms & worked with Kevin every time. He's also made sure we're able to take advantage of any sales / discounts.”
“I recently purchased a mattress from Mattress Firm Kirkland Totem Lake, and I had a great experience with the service provided by their expert mattress seller, Allison, and Don.Allison demonstrated an impressive knowledge of mattresses and their various features. Rather than simply trying to make a sale, she took the time to understand my specific needs and preferences. She patiently guided me through the extensive selection, explaining the differences between each mattress and helping me find the perfect fit for a good night's sleep.After making my purchase, I encountered a minor issue with the mattress, and she and her colleague Don went above and beyond to address it promptly and effectively. Allison and Don took full responsibility and ensured that the problem was resolved to my complete satisfaction.I highly recommend Mattress Firm Kirkland Totem Lake to anyone in search of a quality mattress and outstanding customer service. Ask for Allison, and you can trust that you're in the hands of a true mattress expert who cares about your comfort even after the sale.”