Shipping Centers in Bellevue, WA

21 locations found near Bellevue
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“I am updating my review to the Lakemont UPS store after communicating with the store owner Maria on the details of my experience and feedbacks. She is a great small business owner with empathy, ownership, and customer obsession and willing to listen to customers. I would say that my not very pleasant experience turned out to have a happy ending as I think we have a trustworthy UPS store owner to support our neighborhood. Appreciate it.==== The following is my original one-star review===I cannot believe about the horrible experience on my packages during this holiday season at Lakemont UPS shop. I had 2 critical identification document shipped to me on Next day Air and I requested them to be delivered to the Lakemont store for pick-up because I can’t risk the packages to be left at front door. They were shown delivered on 12/26 1:19pm on the tracking so I went to pick them up. A store assistant named Taylor checked the computer and said “we don’t have them, they were not delivered, you need to call the 800 numbers, we are just store not UPS, we don’t know anything”. I asked if he could just check in the back to see just in case. He showed no sign of helping but arrogance and yelling. I was lucky to talk to the UPS driver who delivered my packages right outside the store. He was so nice and helped me go to the store and ask again. Guess what? They found my packages. Even with the fact, Taylor didn’t show any apology of mishandling my packages and providing wrong information. In the meanwhile, I want to thank Eddie who is really helpful and found my packages at the end, also to the UPS driver who stepped for me and ask/check the store again.”

4.3 Superb34 Reviews

“I’ve used this business on two occasions for shipping. In both cases, we brought art and a mishmash of unpacked items in to ship. These guys were awesome! They were expedient, packed everything well and our items arrived in perfect shape. I highly recommend them!”

3.9 Good113 Reviews

“In general, I find local USPO staff to be friendly.This location in Factoria is a big notch above all else - staff is sooo friendly, engaging and super helpful.Its obvious that they enjoy working together and working with customers.Kudos!”

4.1 Good27 Reviews

“Sasha was so helpful and attentive. I was with my 9 month old (struggling) to figure out my returning items. She took time to help me figure out while helping the other customers. I did not feel rushed or forgotten about. Very great experience and I wanted her to get some recognition!”

3.8 Good54 Reviews

“Evan was amazing in assisting me with a rush project. He helped overcome all obstacles and was incredibly solution oriented and professional. I really couldn't have pulled this off without his expertise. Quality was outstanding and I couldn't be more pleased.”

5 Superb3 Reviews

“Super friendly and helpful team! Easy to rent a mailbox and they took care of our mail when we couldn't pick up on time. Highly recommended for mailbox rental.”

3.7 Good7 Reviews

“The husband-wife duo was supremely helpful in their advice and efficiency in getting my important pkg to its destination across the country. They made at least four suggestions that I followed..........and I've shipped hundreds of pkgs before. They went out of their way to creatively make sure my pkg was safely packed and didn't even charge me for the little but important extra that they did. I wasn't EVER going to use this business because of their name, but I needed DHL and they were the only ones. It turns out that DHL in the U.S. can only be international (undoubtedly due to powerful lobbying from FedEx and UPS). I was also totally screwed over by another, nearby, small mailing business last year and was also not going use another small mailing business, but I will definitely use this one again......despite their awful name! (Started and named by a British guy, BTW, who didn't understand its origin!)”

3.6 Good83 Reviews

“Best experience for a shipment gone wrong. I recently had a monitor and Xbox shipped to CA. Sadly the monitor was damaged upon arrival. The team at this location was fantastic. Kind, and professional, and every team member that I was in contact with made this experience so seamless and took care of the claim in a speedy manner. Massive thanks for the amazing customer service.”

3.6 Good31 Reviews

“Small and sometimes busy, but an efficient store nonetheless with friendly and extremely helpful staff. I had returned some equipment to my previous employer which they claimed not to have received. The store manager, Isaac helped me track down my proof of shipment and was very responsive to my urgent email request for help.”

3.5 Good22 Reviews

“Ordered a poster online for my dads 75th birthday and it was ready the next day, with a very nice call from someone morning of. I went in and picked it up, and James was SO wonderful. He showed me the poster (it looks awesome), and overall he is such a kind guy. Price was also great. Thank you James, William, and Patrick! ?”

3.5 Good24 Reviews

“I’ve never written a review but Steve at the passport office deserves it! 10/10 he was very efficient, fast, straight to the point and kind! Walk ins are 8:00am-9:00am however he was still accepting walk ins, fitting them in-between his scheduled appointments. Professional, organized and clear. He got the application done in less than 10 min. It was a great experience with him!”

3.5 Good52 Reviews

“Sasha was so helpful and attentive. I was with my 9 month old (struggling) to figure out my returning items. She took time to help me figure out while helping the other customers. I did not feel rushed or forgotten about. Very great experience and I wanted her to get some recognition!”

3.3 Good16 Reviews

“Excellent and professional! Todd is very nice guy who help me all time with printing my business card, he called me to give any updates which is very impressive!”

3.3 Good32 Reviews

“4-5 people line, only about 2 min wait. Single sales person was very efficient and courteous.Very different from the UPS store on 132nd Ave and 68th St - that one is the WORST UPS store in history.”

3.2 Average36 Reviews

“The manager at this location Ronnie was so helpful and patient with me. I’ve had to come to this place a few times the last couple weeks and they have always been really helpful and kind and it’s much appreciated”

3.1 Average28 Reviews

“Angela may be the best FedEx employee of all time. This was my 3rd location and Angela solved my issues like it was nothing! So quick, so easy! Give her a raise!”

3.1 Average38 Reviews

“I’ve stood in line here. The amount of customers who act entitled is staggering. They wait in line for tens of minutes and have no clue what service they want. These people are clueless and then have the gall to hold everyone else hostage to their ignorant nonsense”

3 Average33 Reviews

“I recently moved and submitted a change of address online. I was asked to go into the full service post office on Bel-Red to confirm my identity. After much back and forth and no understanding of what was happening to my mail and the inability of the system to confirm me, I was referred to the annex. Sherri was so helpful and an absolute gem! She took the time to figure out if my request had been received (it hadn't) and contacted my carrier at my old address to see if he had still been delivering my mail (he had). She had me fill out a paper form and ensured she would get it taken care of and the carrier confirmed he would hold my mail at the annex until the request had been processed. Many thanks to Sherri for being so helpful and kind!”

2.2 Poor13 Reviews

“I don't understand the complaints (and ratings) here about bad service. This is a busy store, and the "old asian" owner tries his best to accommodate everyone. I have seen (many times) the staff simply trying their best to speed things up while still being courteous. This is a UPS store, not a restaurant- it's more important to get things moving then chit chat about your day or provide the best customer experience- they are nice folks, but their attention is (rightly) focused on shipping stuff accurately. My favorite UPS location, in and out :)”

3 Average89 Reviews

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