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“Angel went that extra mile...
Very courteous and helpful with my needs. Much appreciated for her hard work and knowledge. Definitely recommend this storage facility...”
9:30AM - 6PM
1802 A St SE, Auburn
Self Storage
“Nice and clean. Good access hours and pricing is good compared to other places. I was renting a 10x30 from Public Storage and they raised my rent from $247/Mo to $333 after 3 months, nearly 35% increase. So I decided to move to Life Storage for a 10x20 for $185/mo. Their employees were friendly and professional.April 21st, 2024 - Well, I have to change my rating. I just received in the mail a notice, after renting from them for 3 months, that my rate will be increasing to $244, a more than 30% increase in price. I can understand 5%-10% a year or something like that but 30% is unreasonable. They lure you in with a good price then stick it to you a couple months later. Seems to be common practice for storage rental companies Renter beware. Their customer service and employees are still great, but their business practices are terrible.May 1st 2024 - Someone from the facility i rent from called me earlier this week and lowered the rent by $25 so the price is better. She said that Corporate are the ones who send out the notices and decide when and how much to raise the rent. I can understand that after working for a few corporations myself. She was very nice and helpful and I am grateful that she was willing to do what she could. So I will continue renting from them and will contact the facility if they decide to do another price increase and go from there.”
“We have used A2B moving 3 times now when moving in Seattle and we have had a great experience every time! This most recent move, we had Travis & Armando. They were the best movers we have ever worked with! They were efficient and quick while also being very careful and safe with all of our belongings, they were also just cool guys! We will definitely be using A2B whenever we have to move again in the future!”
“Stopped in at Auburn Way Self Storage when it was time to move. Staff there is very helpful and caring. I was able to keep my move organized and rent a truck just the right size. Navia knew best how to help with my storage needs. Thank you!”
“I wanna give a huge shout out to Karoline. She is very kind very helpful and just a pleasant person to have in your facility. It was really nice because I booked a storage unit online when I went in the next morning I was ready to go put my stuff in the storage unit. It was really the easiest thing. Please give her a raise.”
9:30AM - 6PM
6523 Terrace View Dr SE, Auburn
Self Storage
“Tanner and the other employee are super respectful and helpful they make every experience I have going in easy, simple, and fast. They are super nice and welcoming this place is hassle free no worries and nice units thank you guys for being awesome”
“I forget the lady's name but she has been super. She has helped us schedule storage and was super helpful. She even responded to the many changes I made while trying to get the best storage situation. Public Storage is our number one place for our storage needs. They are making our move awesome.”
“Great experience with Ian. I went to 3 different drop off locations before this one and he helped me finally stop going in circles. Great customer service definitely recommend!”
“If you have extra stuff this is the place to store it. The property manager has always been helpful and nice. My family has used this location off & on for 11yrs. and we have always felt that our stuff is safe here.”
7AM - 8PM
5110 Frontage Rd NW, Auburn
Self Storage
“My Ubox was located here for monthly storage and I had a great experience every time I came to access my unit! I had horrific experiences at other uhaul facilities when my Ubox was located elsewhere, so it was very comforting to work with staff that was kind, helpful and honest. I didn’t mind the further drive from central Seattle for better customer service!”
“This is going to be a bitter sweet review; I hate that when you experience above and beyond customer service for me at least it seems to be in a city I've just moved from. However if you are in the auburn area and need storage; look no further than this amazing location. If for nothing else than the outstanding customer service staff who on many occasion has literally gone above and beyond the call of duty. Thank you for everything”
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“The facility it self is clean and secured . The employee are knowledgeable with the services and that they have that helps a lot with people that are looking for storage for the first time. Gloria and the manager were so nice! ??”