Computers near Vienna, VA

“I like Best Buy stores, no matter where the store is. I feel better when I can see the product physically, old school method.To me, it's very difficult to choose something like a TV, phone, or laptop just online. So, hopefully, Best Buy will stay at its business, and not make it web-based only.Usually, the staffs are nice and helpful, customer service is good, and you may find something that you are looking for in their well-organized stores.The negative point is their price match program. Very limited choices they accept.”

“They spent considerable time diagnosing some problems that turned out to be unfixable. When I offered to pay them for their time, they declined to charge me. I will certainly use them the next time I have an issue.”

“I built me a computer few years ago for the first time and just recently I decided to upgrade some parts of course in my area the only store that carries stuff like that is Best Buy but what I needed they hardly have anything in stock. Yea I could have order stuff from the website but I didn't want too so I came across micro center on social media or whatever and found this location. The bad thing is that it was total of 6hrs+ because it's about 3hrs from my house one way so I really hope they build another store close to me. So I'm giving this store 5 stars since that's the max I would give more if I could because they have everything you need to build a pc and the staff was very helpful and friendly unlike Best Buy. If I need any other parts or whatever I know where to go”

“I finally have a working laptop! TCS did the work quickly and professionally, checked in with me every step of the way, and even found a new, properly fitting power adapter.Cannot recommend these guys enough. They’re always friendly and helpful and are super attentive to customers.Time for me to bring my *other* laptop in.”

“I fully believe that IT service level is based upon the individual engineer/consultants you work with from the company. At Nortec, I've been fortunate to have worked with a few wonderful engineers/consultants who I consider to be a part of our team. Being a small organization, having an engineer/consultant who knows us, who can manage our IT projects and address our issues as though they worked within our own organization, is priceless.”

“I had a laptop that was used mostly for school. I stopped using it after graduating with my undergraduate degree. Problems include cleaning (keyboard and mouse), processing performance, sound card issue, and charger cable (not functioning properly).At first I was skeptical. After receiving their service, I can say it is acceptable. My mouse cursor on my laptop is now functional. Keyboard can click better albeit some keyboard function issues. My aux/jack port was a problem and not my sound card from what they diagnosed. Cord charger was not repairable.My hard drive was replaced and updated to Windows 10. My data content including photos and documents were transferred. They even gave me my old hard drive when I asked for it.Communication was mildly difficult because of a language barrier, but they were able to speak, communicate, and reciprocate in English well. I’m not a tech guy, but I did want a list of diagnoses for my computer. I got it at the end of my receipt as I stated earlier.The speedy repair was within 3-4 days (including the weekends).”

“A wonderful shop for all manner of repair and help with both hardware and software! The team is knowledgeable and fast, and happy to stay and help instruct and train as well as fix the immediate issue. Also affordable prices and well-stocked for almost anything you'll need.”

“I built me a computer few years ago for the first time and just recently I decided to upgrade some parts of course in my area the only store that carries stuff like that is Best Buy but what I needed they hardly have anything in stock. Yea I could have order stuff from the website but I didn't want too so I came across micro center on social media or whatever and found this location. The bad thing is that it was total of 6hrs+ because it's about 3hrs from my house one way so I really hope they build another store close to me. So I'm giving this store 5 stars since that's the max I would give more if I could because they have everything you need to build a pc and the staff was very helpful and friendly unlike Best Buy. If I need any other parts or whatever I know where to go”

“Outstanding experience. Raj helped us and solved the issue.He was knowledgeable, personable and answered all our questions.There were many employees and we had no wait.Highly recommend this store.”

“I recently purchased products from Best Buy, and overall, I am satisfied with the quality of their products. The items I bought have met my expectations in terms of performance and durability. Best Buy offers a diverse range of electronics, and the variety is commendable.However, my experience with their customer service was not as positive. I encountered challenges when seeking assistance, and the support provided did not meet my expectations. The response time was slow, and the staff seemed less attentive to customer needs. Improved customer service would certainly enhance the overall shopping experience.Despite the service aspect, I appreciate Best Buy for the quality of their products. If they can address the customer service issues, it would undoubtedly elevate the overall satisfaction of their customers.”

“The people inside the store are very good. I had a trade in to complete and it was much easier at this location. It's very easy to complete the verification process and it's almost instantaneous. Always loved shopping here, as the atmosphere very festive.Apart from the quirky security guard who kept giving me the weirdest stares and watching me from different angles, everything seemed alright here.I am ok with him being gay, but they should not checkout customers like that who are not.”

“I didn't know which I pad to get and the staff was very passionate in educating me on which I pad was the best for me. I am very grateful for the staff and how easy the process is!”

“Best Buy in Fair Lakes, VA, stands out as a premier destination for all things tech, offering a shopping experience that seamlessly combines convenience, selection, and unparalleled customer service. From the moment you step through the doors, you're greeted with a sleek and modern environment that sets the stage for an exceptional retail journey.One of the most impressive aspects of Best Buy is its vast selection of electronics and appliances. Whether you're in the market for the latest smartphone, a state-of-the-art laptop, or a cutting-edge home theater system, you'll find an extensive array of options to choose from. The store's layout is thoughtfully organized, making it easy to browse and compare products to find the perfect fit for your needs and budget.What truly sets Best Buy apart, however, is the expertise and dedication of its staff. The associates at the Fair Lakes location are not only knowledgeable about the products they sell but also genuinely passionate about helping customers find the right solutions for their individual needs. Whether you're a tech novice seeking guidance or a seasoned enthusiast looking for the latest advancements, you can count on the friendly and approachable staff to provide personalized assistance and expert advice.Another standout feature of Best Buy is its commitment to customer satisfaction. From hassle-free returns to price-match guarantees, the store goes above and beyond to ensure that every shopper leaves satisfied with their purchase. The Geek Squad services offered at Best Buy are also a valuable resource, providing expert technical support and assistance with installation, setup, and troubleshooting.Beyond its impressive product selection and top-notch customer service, Best Buy in Fair Lakes fosters a sense of community and innovation. The store frequently hosts workshops, demonstrations, and special events that allow customers to explore new technologies, learn valuable skills, and connect with like-minded individuals. Whether you're attending a photography class, a gaming tournament, or a product launch event, there's always something exciting happening at Best Buy.In conclusion, Best Buy in Fair Lakes, VA, is more than just a retail store—it's a hub of innovation, expertise, and community. With its unmatched selection, exceptional service, and commitment to customer satisfaction, it's no wonder why this location is a favorite destination for tech enthusiasts and casual shoppers alike. Whether you're in the market for the latest gadgets or simply seeking inspiration, Best Buy offers an unparalleled shopping experience that is sure to delight and inspire.”

“I visited their store and they diagnosed my laptop for a great price ($50). They are very responsive through email and on the phone and the staff we're able to cope with someone that can be easily “distressed” like me.”

“Manager OM, and floor employee Chris were very knowledgeable and friendly even though I had a bad experience at a nearby bestbuy (not bestbuy's fault). I had a great time minus the police presence ?? ? ? ? ?. You'll most likely see me at a Best Buy near you ? #WINDSTORMTECHNOLOGIES. . .”

“We are designing a new construction home and needed to select kitchen appliances. After a few late nights sweating over the upsides and downsides of wall ovens I would have preferred to do ANYTHING with my Saturday except visit ANOTHER appliance store! We sat down for an appointment with Michael Cronauer who is a VIRTUOSO at kitchens! Voila! Everything is bundled and backed by a corporation that we know. This experience was easy, thorough and understandable. We got the kitchen and audio-video-home theater, and laundry room settled in one visit! I am super happy with this experience, and highly recommend!”

“Congratulations Christopher! Your excellent customer service and patience are greatly appreciated. Even though I have difficulties with Spanish, your kindness made the experience very pleasant. Thank you for your help with the purchase of 3 cell phones and for serving a family of 10 people!Congratulations Cristobal! Your excellent customer service and patience are truly appreciated. Even though I struggle with Spanish, your kindness made the experience enjoyable. Thank you for your help with purchasing 3 cell phones and for accommodating a family of 10 people!”