“The staff inside the store were great. It’s ATT where the left hand doesn’t have a clue what the right hand is doing. 5 hours the staff stayed online with technical support and me trying to get my new iPhone operational. After 5 hours with unsuccessful results I had to leave. Then, 1 hour after I had left ATT and now at dinner, I get a call from someone identifying themselves as “Someone from the back end”. Of what I ask. ATT back end she replied. She asked if I’d give her permission to resolve my problem. Haha. NO.”
“Stark was just wonderful! He was fun to work with and made the process of getting a new phone, and internet, as easy as possible. He is knowledgeable, kind and patient. Thank you Stark for making something I was dreading something that ended up being easy and fun! Happy New Year to you!”
“I lost my phone while on vacation. Marcus helped with replacing it and when he was done all the photos and data from my lost phone came up on the new phone! I thought I had lost everything so it was so great to see it on my new phone. He made sure the old one was locked so no one can use it.Marcus was congenial, knowledgeable and didn’t rush through thee process.”
“I would like to say the service was excellent and I want to point out Jeriah and the manager Jocelin, they were so knowledgeable and did everything for us. I don’t know a lot about iPhones and they helped me out a ton! My favorite T-Mobile store in the area!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“After not getting helped at the location in Tyson’s Mall(no acknowledgment from staff that we needed help after a 15 minute wait) Decided to take a chance and visit this store. Best decision ever…Definitely should have come here first! My daughter needed a new phone and Azim was courteous, knowledgeable, and very helpful with all the questions that I had for him. We were in and out in a reasonable amount of time, and my daughter was super excited about her new iPhone 15 pro! Honestly, Verizon is quite lucky to have this gentleman Azim on their team! I will be back to grab a phone and an iPad from him soon.”