Banks in Stephens City, VA

“I reached out to several banks regarding a construction loan and then decided to go with Capon Valley Bank in Stephens City. I choose this bank because Melba, the bank manager, took the time to expain how the process works in great detail. She then worked closely with my builder and I just needed to approve each draw. I'm very pleased with Capon Valley Bank and won't hesitate to go back if I ever need another loan.”

“I have banked at the Stephens City branch of Bank of Clarke since 2008, first with a very smooth running business account and since late 2018, an equally smooth personal account. Betty Weller, the Branch Manager, is tops in her field, very knowledgeable and efficient, and Paula has helped me send more than one international wire that requires a lot of deciphering of instructions. Tellers and staff equally polite, helpful, friendly, and efficient, it is almost a social visit when I go to the branch. Try them out, you will like them!!”

“My account had been compromised twice in two months, and after being denied from the bank to reimburse my funds (due to a mistake by them), I walked into the branch, and Senior Banker Stacey was busy, as she had another customer due for an appointment, but sensed my anxiety and offered to help until her appointment showed up. I felt like i had someone in my corner finally. After her customer did not show, she devoted her time to dive into my account, and got the fraud team involved to show that there was a compromise. She has been very precise throughout the whole ordeal, even checking back on my account to make sure that funds were returned and to open a new account and monitor that. What a blessing to have customer service like Miss Stacey and Truist offered. 5 stars!”