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“I had such a great experience while I visited this firm. Some back story, I had gone to a different navy federal to apply for a credit card. Later, I found out that I was denied due to human error and some information of mine was terribly wrong in my application. I went in to the Springfield site on 22 May confused and upset as to why I was rejected. I met with Sue Benhusen who noticed the mistake and helped me understand what had gone wrong with my application. After finding the mistakes, Ms. Benhusen informed that she could fix it. I walked in to the building upset but left happy with my original request approved and one step closer to saving money and improving my credit. Job well done!”
“I have banked with true energy Federal Credit Union for over 12 years now and I would never go anywhere else to start with the call center is phenomenal all the girls Veronica Charlotte Juliana and Tania are patient courteous smart and extremely helpful I've also had the pleasure of dealing with the branch manager who was one of the most knowledgeable people I've ever met in banking they're really there to help I needed a car loan once to get to and from work and my credit wasn't the best but they believed in me and took a chance and because of that I am where I am today I might also add that I moved to Florida 3 years ago but I still bank with true energy Federal Credit Union I am a customer of theirs for life”
“Had some critical last minute banking needs that needed to be met before the holiday, I was very lucky that I had gotten to meet and work with Maria, she was incredibly helpful, and super sweet. She had stayed a whole 30 some minutes with me after closing time just to help me. Thank you, and Happy Holiday’s AFCU.”
Credit Unions
Credit Unions
Credit Unions
Credit Unions
“I highly recommend going to Odilia Ventura. She’s very professional, attentive, and an absolute sweetheart. She helped with my credit application & I'm incredibly grateful and happy. Thank you!!”