“Went in for the first time today and it was great. I expected much worse given some of the other reviews. The place is well-staffed and clean. Everyone was very friendly. Really, it was just like every other NFCU location--and that's a good thing.”
“Everyone who works here is so friendly! This particular location is located on the first floor of 8115 Gatehouse Rd. I don't like that you have to park in a parking garage to go to the bank, but it's better than not having a bank nearby at all! It can be tricky finding the place. Get off on floor 1* and go toward a hallway that has a bunch of framed portraits (I think its photos of school district members or something. It'll be all the way down that hallway.”
7:30AM - 5PM
3300 Gallows Rd, Falls Church“Just had the fortunate experience of speaking with Customer Service Representative Berniece. She was pleasant, patient, understanding and helpful. You made a difference in my day. Thank you so much.”
“I’m so happy that they opened a branch near my house. I’ve been here many times always had a good experience. Great customer service. The staff is very friendly and efficient.My only complaints are that parking is limited and sometimes can get very crowded. There is no drive-through however, the plus is that they have a coin counting machine which is very rare.Today’s visit I worked with Dayvon he was very nice, extremely patient with me and assisted me through all my questions. Thank you!”
“I needed a Medallion Signature Guarantee and the manager was awesome. I expected it to take some time but it took 5 minutes. I had enough paperwork with me. Thank you AFCU!”