“NEW FACE ALERT!!!!So we finally have a new permanent young lady there, and let me say she is AMAZING! Not only is she extremely helpful but she is just the sweetest thing and has so much patience regardless of the challenges of long lines and rude people. Hopefully she likes it enough to stay (fingers crossed) BE NICE TO HER Y’ALL because is refreshing after having Mr Patrick rude self and the other lady.”
“I had a complex business here today, the counter staff Mrs. Muriel was very friendly, professional, prompt, she is the best staff I have ever met at USPS, glad she was there to help me! Thank you so much, Mrs. Muriel, you are wonderful!!!”
9:30AM - 12:30PM
234 Main St, Smithfield“The ladies in this post office could not have been nicer. We discussed what we needed to do and she kindly and patiently explained how we needed to make that happen. She suggested materials and sold us exactly what we needed. We then went to our vehicle and prepared our envelope and returned to process. A second lady took care of us, professionally and kindly and efficiently. Nothing but good things to say about this post office!”
“Although not a resident of Newport News I go to this post office for passport services. I had a positive experience previously when services were still walk in and returned for my renewal. The employee Angelina was so helpful and pleasant which makes the process so much easier”
“This is honestly the best USPS location I’ve been to in years. I go out of my way to go here, the professionals are kind, welcoming, they remember you, and they provide exceptional customer service. Make sure to look at their hours before heading to the location, I know a lot of people complain about their hours of operation, but it’s not the workers’ fault. Go as early as possible, lines can be long closer to closing time, but the line usually goes by quick.”
10:30AM - 12:30PM
1605 Bridge Rd, Suffolk“We came in on a Saturday morning to mail a package to a relative in California. Liz, who was working at the desk was just the nicest and most patient postal worker I’ve ever met. It was truly refreshing to find someone as service oriented and genuinely kind. It was a pleasure!”
“This USPS locates in the Warwick Center Shopping area on the Warwick Blvd NN VA. Everything about postal service. Sometimes very crowded, little bit waiting, but quick service.”
“Love this Post Office! Manager is very helpful and friendly as are all the workers I have encountered there. This location has full service hours unlike others in this area. Unfortunately, like Jaybird nest, I had a birthday card stolen sent to be by a friend to this location. Since the mail comes out of Norfolk, or Sandston before it gets here the thief could originate from anywhere. Sad, but even people that make good salaries can still be theives.”
10:30AM - 12:30PM
109 Kings Hwy, Suffolk“After what seemed to be eternity of the most abrasive and rude postal worker on the planet, the Chuckatuck Post Office finally has a wonderful postal clerk! Dominique is very efficient while being polite, and he goes above and beyond to provide excellent customer service. Currently, this Post Office is a pleasure to use and our community residences don’t have to travel to other Post Offices in order to avoid unfortunate endless confrontations.”
“I sell on ebay and drop packages that are already labeled here regularly. They are always friendly when I come. I put my packages on the counter and leave. They always scan my packages in unlike a lot of the other branches where you have to stand in line to get them scanned.”
“This is the best place to mail a package. Everyone is so nice and you feel welcomed as soon as you walk in the door. They have helped me to package numerous items and everything had always come out in perfect condition.”