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June 2023
Usually great, but their substitute delivers are horrible about actually delivering. If they don't feel like it they mark it as undeliverable. Which is ridiculous when it is deliverable and makes it harder if the package never comes for the person to be reimbursed for their product.
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May 2023
Best experience I’ve ever had in a federal building. The front desk lady and passport lady were very nice and helpful.
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January 2023
Although not a resident of Newport News I go to this post office for passport services. I had a positive experience previously when services were still walk in and returned for my renewal. The employee Angelina was so helpful and pleasant which makes the process so much easier
