Internet Service Providers in Norfolk, VA
12 locations found near Norfolk
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Internet Service Providers
Internet Service Providers
“Desiree helped me upgrade to a new phone and she was kind, patient, and easy to work with. Montrel was also a big help while I was there. Also Andrew & Justin. Very professional.”
Internet Service Providers
“I was having issues with upgrading but the customer support here was IMMACULATE. Da’shala literally went above and beyond to help me all 4 times I came in. Everything was sorted and it was a great experience.”
Internet Service Providers
“Had a great customer service experience with roy ! Great attitude GREAT mindset GREAT prospective. Felt comfortable the whole time with my whole experience. Was able to get my issue fix and I got free watch. I definitely recommend Roy and the whole store at Ghent. Great ppl and great vibes”
Internet Service Providers
“Angel was super helpful and friendly to me and greeted each customer when they came in. Very knowledgeable and got me a good deal. He knows what he’s talking about and shows real care for all customers. Thank you Angel! He needs a raise!!!”
Internet Service Providers
“Danyea was amazing. Handled my upgrade perfectly, answered my questions and was an all around delight. I'm very happy I decided to stop in an trade in my old bothersome phone.”
Internet Service Providers
“Fantastic. Got a great plan and a phone upgrade for my wife. Courteous and professional staff. Answered all our questions and addressed all our concerns. Great Job T-Mobile!”
Internet Service Providers
“Walked in to see about a new phone. Spoke with Casey, and he went out of his way to help me and answer all my questions. He also noticed I was overpaying roughly $48.00 a month and helped me eliminate needless add-ons to my account. I will definitely do all my mobile business at this location. Thanks again Casey!!”
Internet Service Providers
“Caitlin was really sweet and helped me and my partner set up internet in our new apartment in under 10 minutes. Thank you so much Caitlin! We were also greeted warmly when we walked in!”
Internet Service Providers
“My kids and I came in to get my son set up with a phone last weekend, and Angelica was fantastic. She helped make everything easy peasy and I’m super appreciative!”
Internet Service Providers
“Never a line, superior customer service. If you are indeed looking for service or even have any questions look for Britni, she's always smiling and willing to help”
Internet Service Providers
“I want to start off by saying the manager at this location is stellar! She stayed after hours to accommodate me and ensure that I got my new device. She was very caring, quick, and efficient. To note, this is a very busy location and they are short staffed so the wait times are high (I waited for about 2 hours before being helped.) I was NOT a fan of the woman wearing the red glasses (blonde hair with bangs, taller lady.) She ignored me when I walked in and didn’t even check me in to the queue. Two guests walked in AFTER me and she accommodated them while I sat there and waited for two hours. She finally came over to me and asked me which phone I wanted. I told her which phone and she told me to have a seat and that she was going to go grab it and be right back. She NEVER returned. She ended up helping a different guest that walked in after me. Again, the manager was just plain AWESOME and I am so thankful for her intervening. I can’t rave about her enough! She needs a raise!”
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“I arrived yesterday 1/17/2024 midday and I was greeted immediately by Andrew. Andrew was very helpful and addressed my issue and assisted me with my plan and getting a new device. He also informed me of the other adding that Verizon has which in the long run I was able to switch my Apple Music, Netflix, and Hulu to be billed with my phone plan. The store location was convenient and very clean and there was another male employee there who also gave me great suggestions as well. I returned to Verizon wireless since cancelling my plan in 2016 but I am happy to return as an old/new customer and look forward to the savings and 5G plan what iPhone 15. Thank you Andrew and pardon me for forgetting your name but I remember you coach a team in Churchland, Portsmouth, you both know your job and are willing to assist.”