Internet Service Providers in Suffolk, VA

“I had such a wonderful experience here. My reason for visiting was to change my plan to one of their newly offered Go5G plans and to also get a new phone. Thanks to one of their promotions, I was able to walk out with the new Pixel 8 Pro for free and also a free Pixel Watch 2. My monthly bill also decreased.I have been a T-Mobile customer for quite some time now and I have had nothing but stellar service, from both the network AND the staff. Their 5GUC (Ultra Capacity) band is actually faster than my home broadband connection. A lot faster. I always recommend T-Mobile to my friends and family and I will also now be recommending this particular location as well.The store manager and her associates were a joy to work with. The main associate I was assigned to was in training. Even with that being the case, I was given top quality customer service. And since I was "doing it all" during this particular visit, the manager used it as a great training opportunity for her new worker. She was so polite, cordial, and informative towards the new associate. I was very impressed with the way the manager ran her store and took care of her employees, ensuring they were receiving adequate and quality training. The day after, I made sure to leave a good review directly through T-Mobile and I do hope they got it. They for sure deserve this positive recognition.”

“This Tmobile store is in a great location, clean, and the staff is friendly, efficient, and professional. Bayleigh was amazing and extraordinarily patient. She stayed on the phone with multiple technicians and successfully fixed my complicated network issue. Thank you Bayleigh, you're awesome!”

“Was in day after Christmas for an appointment. Store was so busy and the associate who helped us, Killiney, was outstanding! She helped about 4 customers at the same time, remaining patient and kind. Store was short staffed and she handled it with grace and professionalism.”

“My mom went here on her own to close our old account since my dad has passed away and to open a new one under her. Latia Stevens was patient and helpful to my mom through out the whole process and made it easy for her! Thank you for the great service! Been long time customers as well!!”

“I was having issues getting service started at a new address after moving cross country. Multiple calls to the Spectrum call center over the course of the week provided zero help. This was a huge source of stress on top of what you normally deal with during such a big move. I was able to walk in and with Latia’s assistance walked out with exactly what I needed.”

“I had an amazing experience at this location! I was helped by Kayla in purchasing my Iphone 14. She kept me updated every step of the way and made sure I was set up and ready to go before leaving the store. She installed the screen protectors that were purchased and helped me prep my phone to drop off. She even set it up to where I'd be dropping off my trade at a store near me instead of coming back to this store to save me some time! Overall I had an excellent experience at this Verizon as well as my salesperson, Kayla! Thank you guys!”