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“Doug showed us excellent customer service in helping our whole family get new phones! We appreciate the time he took helping us and by answering all of our questions! We definitely recommend him and the South Riding Verizon location!”
“I went to the store to get a charger and was greeted warmly by the new store Manager Sammy. He was awesome. He helped me choose the best cable for my phone and went over my options for getting a new one. Even though the store had a few other customers in it, I did not feel rushed because Sammy took his time. This was a completely different experience than I have had at this location. They really got a good one with Sammy. I will be coming back with my family and friends for his assistance and expertise!”
“I had a water damage on my iPhone, brought my iPhone to amigos talk, and I am very happy with the excellent overall service from Pablo. This is the best place for fixing all of your electronic needs.”
“Unfortunately, I can’t remember his name, but the young man in there was so helpful! He resolved everything perfectly. Could not have asked for a better experience!”
“Mr. RAJ is awesome guy, very polite, professional, he diagnosed & fixed my HTC U11 within 15 minutes at the spot, I am fully happy & satisfied with his fast service with reasonable price as compared to others. Mr. RAJ is the real CELL GURU & ORGANIC phone SPECIALIST. i would like to give him 10 out of 10 STAR........ AWESOME”
“Jackson at The fair lake center a t and t was amazingly helpful. His attention to detail in listening to my issue was spot on. He helped me to resolve, said issue. And I appreciate his help and attention to detail. Thumbs up to Jackson.!”
“Recently had to get a new phone. Jennifer at Cricket was friendly, patient, knowledgable and professional. I love Cricket as a service provider and their customer service is exceptional. The Fairfax store is in a super convenient location, too.”
“The Chantilly Boost mobile store has exceptional customer service, support and products. My husband and I needed to be able to get our children on our plan and change carriers and Lisbeth & Betsy were so helpful to us to that end! Thank you very much for employing people like Lisbeth & Betsy to provide this kind level of service with professionalism and patience. I even brought two of my children along for the change process and Lisbeth was kind enough to give my son a tutorial for his new android as we have been using iPhones for years and we needed guidance from her to move forward with this process. We also had Mariaoli help us out the following day when we returned to the same location for completion. They are simply an outstanding staff. Highly recommend! Thank you again.”
“Once again, these guys offer fantastic service! We have usual needs, and they accommodate us every year, giving us the best solution at the lowest price. I remain a very loyal customer. :-)”
“The sales rep was very good patience with me. Took the time and care to tell me exactly what I was getting in my plan. Also took the time to make sure I got what was best for me.”
“I went there to transfer my information and my phone was completely broken. I can’t see the screen and the guy he was so helpful. He transfer my information within 20 minutes.”
“Excellent customer service the girl was super friendly and helpful we bought 2 ?? today ??February 19, 2024 Presidents' Day ? the short girl with glasses is very friendly and helps you a lot”
“First time in this pork store. I live in Manassas and they helped me very expertly because my phone had no signal...thanks Emma. I recommend this store to anyone 100%.”
“This young gentleman named Sergio was pleasant. He helped me switch from boost mobile to T-Mobile. He was patient, quick, and efficient. He explained how the process worked and it made a lot more sense. Highly recommend looking for him if you’re interested in upgrading or switching. His customer rapport is impressive. I was there a couple weeks ago (didn’t buy anything) but did come back last week because he was kind and helpful. Thanks so much!”
“I can't say enough good things about at&t store Fair Oaks! I use them for both tablet and phone. Seth was beyond caring, knowledgeable, helpful and professional and provided me with excellent value. Hassle free and a great experience.”
“A wonderful experienced I received from AT&T. I highly recommend you to come to this AT&T store.
Shaquan Best customer service.
Thank you AT&T”
“I came in to the store with multiple needs and pretty disorganized on a holiday weekend. From the outset Chris Berry was pleasant and had a positive, can-do attitude. I needed a new phone, to port from an older phone, and to order internet service for a new home. Chris was efficient, helpful, and used strong problem solving skills. Overall, I would definitely come back to this retail location and would send friends there as well. Thank you, Chris!”
“Exceptional customer service! The assistance provided went above and beyond my expectations. I highly recommend Katie and her outstanding support! She is awesome and very welcoming!”
“I went to the AT&T store at Atlas Walk Way in Gainesville, VA today because
all of a sudden, my phone was no longer working.
I thought I had to buy a new iphone.
But Sherman, the representative at the AT&T store, was able to figure out the
problem.
He worked deligently to determine the cause for the malfunction. And because of his deligence, my phone once again!
I am so happy and grateful to Sherman for all his help. But most importantly for his excellent customer service.”
“Jose Gomez is awesome. His customer service far exceeds the standard of customer service metrics. I've purchased all my electronics and products with him and today I purchased Hotspot and he helped me set it up. Just outstanding!”
“One of the best T-mobile stores around! The store manager and his team couldn't have done a better job servicing my needs. Would highly recommend this location!”
“Bonnie and Virgilio were amazing! Bonnie helped us with multiple requests and answered all of our questions carefully and thoroughly. Virgilio helped us with our screen protectors and also answered questions. Great job, team! Will definitely come back to this store when I need help. Thanks again!”
“I went into the store because I needed help buying accessories for my new phone that I also got from the store and they were beyond helpful and recommended me the best products to use. I am glad they did because I dropped my phone in concrete and it is still in good state!!!”
“I called so many people before calling A+. He actually listens to you and explains the process. Very nice guy. He wasn’t able to help me but he helped me understand how and why and what to do next! Great service and trusted person.”
“I had to pay my last bill of $0.33, and I couldn’t do it online, and over the phone they asked for $10 fee, so I stop by at this location. It took them 30 seconds and they were so kind and helpful. Thank you!”
“This store deserves major recognition, I came in for a upgrade, not knowing it would take longer than expected… but all the employees that assisted me were great did not have a problem with any of them! Shout out to Sam who assisted me first Khalik who also tried to help and then the manger Melissa who finished the job, appreciate all of the hard working employees at this store!”
“Luiz at this location is by far the most knowledgeable on their plans, what works with older phones just needing a SIM card and new plan. I had stopped at 2 different locations and both told me an older phone I had, would not work on Boost. But Boost online said it would. I stopped at this location and Luiz, didn't bash the other locations, which I appreciated, but he said it absolutely would work. He had me set up and out the door in about 10 minutes!I also found Luiz to be very personable and helpful in general.”
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“Mario Gomez, wonderful customer service!! Very knowledgeable of his job, and excellent skill set. Overall great experience, I left with more understanding of my phone and how it works. I’m going to recommend all my friends to come here and to Cricket . Mario is a great guy.Sincerely GratefulTeria”