9AM - 5:30PM
250 Spring St, Herndon8AM - 6PM
13721 Wall Rd, Herndon“I had an incredible experience working with Chris and Melissa when I stopped in to set up a storage unit. They were both so helpful and polite throughout the entire process. Their customer service was truly one of a kind—they went above and beyond to make sure I had all the information I needed and felt confident about my choice. I would definitely recommend them to anyone in the area looking for a storage space. If you want friendly, professional service, Chris and Melissa are the people to see!!”
“Mr. and Mrs. Dunlap were outstanding in their communication throughout my 3-month overseas trip. I always felt like a valued part of their family, not just a customer. They were incredibly accommodating with my requests, even when external circumstances made things challenging. For instance, when my car broke down and I was unable to move it from storage by the 6:00pm deadline, they went out of their way to bring help and stayed with me until around 8:00pm without charging extra. Their location and pricing were also very reasonable. I highly recommend their services based on my personal experience.”
“Property manager Jeslyn was very helpful. She is nice and willing to assist me . This is a great location and having a friendly manager makes it that much better”
“I went in to get a storage unit and I was greeted by the property manager Jeslyn. I was very impressed with her as she explained everything to me in depth and left no questions for me to ask. The property was very well maintained and it was overall a great experience with great customer service!”
“The facility is clean and prices are good. Recently, the elevator went down the day after I got my unit. It was down for a week and I couldn’t access my unit. I tried resolving this with the online chat. I tried calling. CubeSmart advertises having “award-winning customer service,” but I saw no evidence of it. I went into the office after a week of being unable to access my unit to ask for my money back. I was never going to work with CubeSmart again.
Alexis got me sorted. I stayed because Alexis resolved my issues kindly and efficiently. If you read this, Store Manager, you need to give Alexis a raise. Alexis knows how to take care of customers”
7:00 AM - 7:00 PM
14040 Park Center Rd, Herndon“Entire staff was welcoming, professional and helpful. Matias and Kai went above and beyond to help make a transition from Georgia to Virginia much easier. Facility is clean, spacious and carts and elevators are easily accessible. Thank you!”
“I recently had an exceptional experience with U-Haul in Herndon, VA, and I couldn't be happier with their service! From start to finish, everything was smooth and hassle-free.
Firstly, the reservation process was straightforward and convenient. The staff was friendly, knowledgeable, and helped me choose the right size truck for my needs. They even provided valuable tips for packing and securing my belongings.
On the day of pickup, the truck was clean, well-maintained, and ready to go. The check-in process was efficient, and I appreciated the attention to detail in ensuring everything was in working order before I hit the road.
Throughout my rental period, I encountered no issues with the vehicle. It performed flawlessly, which gave me peace of mind during my move. Returning the truck was just as easy, with courteous staff quickly processing the paperwork and finalizing the transaction.
Overall, U-Haul in Herndon exceeded my expectations with their professionalism, reliability, and excellent customer service. I highly recommend them to anyone in need of moving or storage solutions. Thank you, U-Haul, for making my move a stress-free experience!”
“Had an amazing experience at Extra Space. V was helpful with all the questions I had about renting at the facility. The place is one of the cleanest facilities I've seen in the area.”