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“My husband, 2 children and I spent 3 hours there today. Tiffany, was absolutely great. She transfered all or our info from our old phones to our new phones. Couldn't have asked for a better help than her.”
“Jon was excellent to deal with, very helpful but my new S23FE I bought direct from Samsung has been nothing but frustrating. Two days, three trips to the store, and I'm still having issues and traveling for ten days. Five stars to Jon, two for the 23.”
“Ethan was excellent! He's helped me through the entire device replacement process. Understood my requirements for handling my phone data and even offered multiple options to help reduce the cost of the transaction.Great service!”
“Recent visit to this store deserves more than 5 stars with The young man present, Duane did a phenomenal job resolving an issue that had been on going for several months.”
“Wow, I was blown away that everyone was incredible and willing to help. I was with ATT forever and had issues. but now I'm with T-Mobile and if I tell you everything is amazing, i kid you not. The bill is less, the service is better and now I have Netflix at no charge. I got their Internet for the house and cancelled Cox, love it. Here's what really was the kicker. I also wanted the internet at my other home and they wouldn't let me get it, why you ask. They checked availability and it wasn't available there. Instead of just selling it to me they were up front and honest about it. Sorry for the long review but I thought my experience was worth posting, thank you to the T-Mobile team in Gloucester, keep doing what you're doing. Thank you”
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“My experience at the store was superb. I went in for a charger and came out with a brand new phone. Hunter and Jake knew there job. Hunter was new and Jake was training him. And was very knowledgeable. Would definitely recommend the store. And Jake and Hunter.”