“Shout out to Manni ! Would definitely recommend this place. If they don’t have what you are looking for in the store they will make a way to get it for you. Very professional and friendly environment. Will be coming back ??”
“We rented from Sarno again for another gala and had an even better experience! Abbi's customer service was awesome again - that's why we keep going back. Pick up and drop off were convenient and it was a very good quality tuxedo at a very reasonable price. The fit was perfect and all accessories were included and correct as ordered. Hubby looked great and we enjoyed the event with confidence. Very professional service and an overall great experience!”
“We bought my husband’s Tuxedo from here. The store Manager, Gabriel is a gentleman with a lot of patience and excellent service. Our experience with this business was amazing. 100% recommend this store for any gentlemen to shop their perfect outfit for any occasion.”
“My daughter and I came to Francis Clothing to get a new suit for me for her wedding. What a great time we had purchasing a suit. Paul gave us great options and made great recommendations. He made the process one that my daughter and I will talk about when we reminisce about the wedding. Just a joy to shop there and the prices were very reasonable...and when you throw in the great service it was a bargain. I got so many compliments on my suit.
I also purchased a sports jacket that he recommended and have worn that more than the suit. Many compliments on that also...you brought me up to date.
Thank you Paul, for the service, clothing and making it so enjoyable...I will be back!”
“Bryn provides an experience. He's truly a master of his craft. As advertised, from the visit to the final product, everything about the experience is tailor to the client and their personality. Bryn takes such great care to assess client needs that my appointment felt therapeutic. His charming personality overlays his brilliance in a way that makes his expertise conversational.His patience is uncanny! Despite his extensive experience, he coached me to what I wanted instead of telling me. Unless it was a key decision point, he let me lead the selections and then explained the nuances. I felt like I was the one making decisions even though I had little idea what I was doing.Bryn communicates with the compassion of a non-condescending connoisseur. Being a student of leadership, I also highly appreciated the way Bryn cultivates a culture of psychological safety and inclusion desperately needed in society and particularly in today's organizations.”
11AM - 7:30PM
3538 Carlin Springs Rd, Falls Church“This is a great place. They have lots of clothes for women but not as much for men. Over all, it is a great store. They also carry other products which are not available in local stores”
10AM - 6:30PM
1655 Crystal Dr, Arlington“We went there to purchase a couple of suits for an upcoming wedding. They had a great selection of quality suits. Michael was amazing and he really helped us select the right style and fit. He also had his tailor hem the pants right then as we waited. Ended up buying a couple of sports jackets as well. Affordable pricing and great service!”
“These guys have a well organized operation. They make it easy to contribute and automate the getting paid part. They have a lovely store with attractive merch. They will do well for the community and beyond.”
“My wife and I visited this store for the first time on Saturday and truly had the best experience. Ryan helped us to find Christmas gifts for our daughter and was one of the most friendly and joyful people I have ever come in contact with, after dealing with rude mall employees all day he really was a breath of fresh air and left a smile on our faces. The store was extremely organized and clean, and the merchandise was high quality and very fairly priced.”
“We needed an old suit let out for a wedding. We weren't sure that would be enough but we also didn't want to buy a new suit for one event. Luis to the rescue!! He let it out as much as possible and it was good!!!”
“Tried on a bunch of pairs of pants, differing styles and sizes, until I found what was best. The employee helped me special order 2 pairs since I needed longer than normal store size. (40x38). Delivered quickly and fit great. Definitely a working class and durable pair of jeans. Thick enough to help stop wind while riding my motorcycle.”
“I had a very comfortable, friendly and entertaining experience with the ladies at this store and would recommend it to anyone. I was impressed with how neat and clean the store was. Great experience!”
“I booked a 'personal style consultation' in the interest of finding new workwear and was warmly received by the manager Mark and the owner Victor. I had an idea of what I was looking for when I came in, but kept an open mind and was glad I did because I tried (and bought) things I may not have otherwise considered without their eye and guidance.
Victor was very perceptive and attuned to what I was responding to, which made for a very relaxed environment where I felt free to be conversational. He holds considerable experience in this field, which became immediately evident by the anecdotes and style philosophy he imparted.
I came in with budget parameters I knew might be limiting, but I never felt like the customer service experience was downscaled once I disclosed those; quite the opposite - they found solutions and helped me think through how to upscale my wardrobe without sacrificing quality.
Great suits, made with top shelf fabric, and clearly built to last. I definitely intend to return. Highly recommended.”
“I went into the Woodbridge, Virginia location today and met Cassidy. She was awesome very open and friendly and able to assist me with a few random questions. Being a big guy the selection is always amazing! if your looking for the big and tall shirts there isn't really another place that has them let alone a selection like they do!”
Open 24 hours
1677 Crystal Dr, Arlington“My experience was amazing! I dropped a cologne bottle off to get engraved at 12:00pm the bottle was done 2 hours after and ready for pickup by 4pm. The employee was super nice and helpful when picking my design. 10/10 experience I will be back again!”
“We had such a positive experience with Jeana at Black Tux at Nordstrom in Pentagon City. She was so patient and helpful in fitting my son and husband. Highly recommend going there for your formal needs.”
“One of the better experiences shopping at the Pentagon location. Antuanita had a big smile, very welcoming, engaging, informative and answered all my questions. I hope she is working then next time I shop there as she is very knowledgeable with the products.”
“Top costumer service, the store was very clean and well organized. Douglas was specially exceptional, he was incredibly helpful and knowledgeable, making my shopping experience seamless.”
“My partner along with I have shopped here for a couple of years. It used to be cramped and crowded before COVID-19 struck. It used to have a lot of name brand merchandise, but this Hot Topic seems to take more requests on Indie artists, which is fine.The employees are nice people, my last visit was January 29th, and it seems like that's when I noticed the drastic difference in the store. Everything was more organized and less cramped than it used to be. My partner along with I joked about how I missed it being more crowded.My only problems were that whenever I called asking about my application or my interview, none of the employees bothered introducing themselves on the phone. I had called multiple times just to check when my interview was, and when I got there it got delayed by thirty minutes. The assistant manager was an enjoyable lady and I felt less nervous around her during the interview. My only issue is the manager had been out during the 29th of January on Maternity leave. I called every week except for the past two weeks of this month, assuming they've hired someone else already.”
10:30AM - 7PM
604 King St, Alexandria“Walking around Old Town shopping and stopped in a few men's stores looking for a fedora. Finally one shop (who had them but had sold put) recommended Raul's. As we arrived on Sunday afternoon, Raul was present and even cleaning idewalk of leaves. Immediately I knew this was another owner operated and run shop that I love to support. Had such a collection of hats my wife had me try on many and once we decided, Raul even put some padding in to fit a large (vs a tight medium). Looks great, I already have received compliments. My wife even bought a beautiful tie and cufflinks. Great shop, great owner, years in business. We will return but even initial stop has been a great satisfaction.”
“I used to shop from Khols for years now, It’s really a great place to shop for kids, ladies and men’s with fair prices..I was there on Monday and one of the cashiers his name Caven or Calven was so helpful and nice with me and provided me with an excellent costumer service.. thanks for him”
“Fantastic service and very practical designer menswear. I’ve purchased suits at this location on several occasions and the staff has always been exceptional. On today’s trip, Jacob helped me and was incredibly accommodating and helpful without being overbearing. I have somewhat of an awkward build and he helped me find both an off the rack suit and separates both fit exceptionally well. Efficient, friendly, and well-stocked location. Highly recommended if you’re looking for affordable designer clothing.”
11AM - 7:30PM
101 King St, Alexandria“A pretty large inventory of night dresses for different events, all organized by colors and well maintained by employees. I really like they have seats around to wait and be patient through the fun process of choosing the right one :)”
“The staff member, sam, was really kind despite being alone. She handled everything so well :) she’s super sweet?. And overall kept the store clean and treated customers with an excellent attitude.”
“Was visiting from a different country great customer service Malik was amazing person he helped us so much, he was so patience with us….
Thank you Malik ?”
“I love everything in there, and there is a plus you could find things hand and I bought a men wallet with a San Juda design for my husband who is from Mexico and he love it now I have a places to treat my husband to gift for any special occasions.”
“I was struggling to find what I was looking for, and the employees in the store were incredibly patient with me, and helped me find the best shoe for my needs. I don’t remember the last time I had that kind of service in a shoe store. I will be back.”
“This is a wonderful store! So many great finds!!!. I always have such a hard time choosing. The staff is super friendly and helpful!!! I will be a repeat customer for certain!!!”