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10AM - 4PM
8128 Arlington Blvd, Falls Church
Banks
“I needed a Medallion Signature Guarantee and the manager was awesome. I expected it to take some time but it took 5 minutes. I had enough paperwork with me. Thank you AFCU!”
“Hands down the BEST branch!!! They are friendly and welcoming! I am exited every time I enter this branch with the amount of positive energy from everyone there! I'm not sure what is going on with others writing negative reviews but truly this branch is phenomenal!Thank you to everyone there!!! You guys are awesome!”
“By far my favorite staff of ALL TIME, always been there for me. Helped me & welcomed me everytime I have entered the branch. (I visit for no reason at times just because they kickstart my day with a smile). Jamie, Elvis,Ana,Trang and the rest of the staff are very knowledgeable and respectful and very fast to help their customers with their accounts if locked or overcharged for any reason. I would highly recommend this branch for those in the area or just passing through. 5stars for A 5 start team!”
“9/23/22 On 9/20/22 I stopped by this bank for the first time. I have seen people coming in and out of this place for years since I moved to Virginia. To think this use to be a Wachovia Bank at one point in time. Yes, a name many people might have forgotten. The bank wasn't very busy when I arrived. I was pressed for time due to my break ending, but I had to see if this bank had credit card sleeves/protectors. One woman was doing something Anna here teller window was closed. The other teller was counting money for a customer. The one person ahead of me had something going on and taking to much time. Again, I was pressed for time. The office had a unhidden office space while the other office spaces had walls around them for more privacy. This was on the left hand side. Chairs for the more serious matters than depositing or withdrawing money are on the right hand side. The man and teller were still going about their business and I was running short on time. All of a sudden Princess Leia and I suspected she might be able to help seeing how strong the force is with her. Leia...I mean Princess Leia, did not seem to to understand what Credit Sleeves/Protectors were so her quick answer to me is big fat no. Pitty, several other banks...no... financial institutions did not have these items either. Looks like I will order off of Amazon.”
“I’m so happy that they opened a branch near my house. I’ve been here many times always had a good experience. Great customer service. The staff is very friendly and efficient.My only complaints are that parking is limited and sometimes can get very crowded. There is no drive-through however, the plus is that they have a coin counting machine which is very rare.Today’s visit I worked with Dayvon he was very nice, extremely patient with me and assisted me through all my questions. Thank you!”
9AM - 5PM
6307 Arlington Blvd, Falls Church
Banks
“It’s a very busy bank, but my experience there was amazing thanks to teller Angel who was extremely helpful when I desperately needed help with my account which was blocked for reasons I had no clue about. Angel was amazingly supportive; all ears, great human rapport, super professional, and upbeat even when I was stressing out. I hope folks like him are being rewarded for the invaluable support they provide to desperate customers like me.”
“Helen, Erik,Pam, and Dylan have been wonderful in helping me with estate issues, also with some complicated problems with fraud. They also keep my money safe. I have banked here since 2011 and would highly recommend their friendly services. THANK YOU BURKE & HERBERT!”
“I drove all the way from DC to do my banking at this PNC branch because I like the customer service here. Every timeI go here, I was provided with great customer service. Today, Rami was great and did not rush me when I want to double count my money.”
“We went yesterday 07/01/2024 around 10:20am. No crowded at all.
Once we arrived, we were greeted and assisted. They helped us with a smile.
Yena Chung was so professional and kind.”
“Awesome staff and everyone is extremely helpful. I feel confident taking my banking needs here with such a personable and knowledgeable staff! Rita and Carlos always take care me when I need anything done ??”
“This referral is for Nick Olivette at the Skyline branch. Nick is one of the most professional, courteous tellers I've had the pleasure of working with in a long time. He speaks clearly and concisely and has extremely great customer service panache. If any upper management is reading this it would be well advised to keep Nick around. It's getting very difficult to have good loyal people working in an organization that is dependent upon customer service.”
9AM - 5PM
5666 Columbia Pike, Falls Church
Banks
“Great deals on used car loans, overdraft protection, and CD rates. It is truly a community Federal credit Union that will work with you to secure your first home purchase. I have used them for the last 25 years and their services just keep getting better!”
“The bankers and tellers at this location were so so helpful to me. Sepi, the bank manager and Momina the ambassador took out about 30 minutes to help out with my banking needs and problems.”
“(Translated by Google) Excellent friendly staff, and very efficient they helped me with my account, and everything was explained very well, I give them 5 stars!(Original)Excelente un personal amable, y muy eficiente me ayudaron con mi cuenta, y todo lo explicaron muy bien, yo les doy las 5 estrellas!”
9AM - 5PM
1202 W Broad St, Falls Church
Banks
“I’m so thankful for Raghad Altawachi.She’s helpful and friendlyI never so bank employee like her she love to do her job correctly and care about the bank customer.Thank you”
“I don't usually comment on Google, but I feel obligated to recognize good service. My experience with the banker, Ricardo Alves, was fantastic. He was helping me close my account when he ran up against an action that he could not authorize, so he called a specialist on the phone and we patiently waited together for 30 minutes listening to a recording of "Your call is important to us..." After a half an hour of waiting, I had to leave, so Mr. Alves wrote an email to the specialist explaining my situation and asking that I be contacted. When no one contacted me after 2 days, I went back and Mr. Alves was there. We called again, but after 20 minutes of no one picking up, I stepped out to let Mr. Alves take his 2 pm appointment (which I had crashed). At 2:30, we tried again and sat another FORTY minutes until someone answered and my problem was addressed. I was truly humbled by how patiently Mr. Alves worked with me, even though I was trying to CLOSE my modest account of about $2,500! BofA needs to work on having more specialists so that people don't wait so long on hold, but it can be proud to have bankers like Mr. Alves who show compassion and dedication in their work. Thank you, sir!”
“I have watched Mohamad walk old ladies to cars and come out to greet people like his regulars to make sure they always get the most most personal and top quality customer service. There has been top-notch.”
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“Morgan was great and extremely helpful. I did not have an appointment but she still provided notary services to me! Extremely grateful for her help and assistance.”