“Gisele Foulks provided us very timely, well-explained, and responsive service. In almost real-time we were able to identify the administrative tasks and forms that needed completion to enable updates our account and to generate a Power of Attorney / Lien Release form which will enable us to retitle our automobile.”
“Best customer service we've had in years. Kathleen answered all our questions and directed us in how to proceed. Plus she followed up later on to be sure we didn't have any further questions. Personal care like this is something we have not seen in years. Thank you.”
“Juan Helguero is extremely helpful and has assisted with so many questions for multiple years! My experience here has been wonderful! He should be a manager here!”
“I worked with a special lady that helped me get a HOME! Angela Gansor was there for me walked me through it and along the journey and got me to the finish line of owning my first home, Freedom Bank you have a special person working for you she is top notch!!! Thank you for everything!!! One very pleased customer!”
9AM - 5PM
8414 Lee Hwy, Fairfax
Banks
“I would like to thank Maggie for such a great customer service. She's very patient, attentive, knowledgeable, and an asset for this branch. Thank you for your help!”
“David at this specific branch has been awesome! I have ZERO complaints! He has always gone out of his way to help with whatever I may need! He is what customer service should be!”
“So happy to do business with BB&T. Jessie Ontiveros is extremely helpful and very professional, I couldn’t be more satisfied with his customer service skills and help.”
“I go to this branch every week to make my deposits. The staff is always very friendly & greets me with a smile & "how are you today Ma'am?" I'm always happy to see everyone & ask how their day is going. Every single one of my transactions at this branch has gone without a hiccup. Sonia & the rest of the staff are always friendly. Hope to keep coming to this location.Thank you Fair Lakes PNC!”
“John and his team are awesome. They helped and patiently guided me through the entire process. They stayed available and in constant contact. They were always clear about the next steps. I will definitely use them again. Extremely happy ?.”
Open 24 hours
9401 Lee Hwy, Fairfax
Banks
9AM - 6PM
4020 University Dr, Fairfax
Banks
9AM - 5PM
9910 Main St, Fairfax
Banks
“Curt really worked hard for USA and got us into our home for less than we thought. He was always creative and thorough when looking for solutions. We would work with him again in a second.”
“A wonderful bank. Everyone from the managers to the tellers does a great job of taking care of me and my business. They have shown repeatedly over the years that they have my back.”
“Highly recommended. The kindness of Mr. Naweed Hakimzada is remarkable and the generosity and professionalism of his manager Miriam Djelloul has to be rewarded. They went beyond what is necessary to help the customer. Bravo Bank of America !!”
Open 24 hours
3941 Pickett Road, Fairfax
Banks
“This capital one branch is amazing. The staff is very friendly, courteous and make it a point to know your name. This is not a full service location but they are great with helping you and meeting your needs.”
“Your entire staff at the Vienna Branch! We opened a new checking account and feelyour Bank RepresentativeEnrique is a true asset to yourCredit Union and explainedall of our questions. Enrique ranks a 5 Star Score and please thank him for hisBanking Expert! Truly an asset!J JonesL Stern”
Open 24 hours
10944 Fairfax Blvd, Fairfax
Banks
“I was in the branch this afternoon and was assisted by a very friendly and professional teller by the name of Fatemeh. She helped me with all my questions and Fatemeh was very courteous.”
“Probably one of the best banks I have ever had the pleasure to do business with. I have my business account with them. They are all kind and knowledgable. They make a point of addressing me by my name the minute I walk in. They have helped me with any issues I have had over the years.”
“I had the pleasure of working with loan officer Evan Kay during my mortgage process. He truly went above and beyond in every aspect.Despite facing some financial hiccups, Evan was incredibly patient and supportive throughout the entire process. He took the time to carefully explain all my options and worked diligently to secure the loan for me. His professionalism and dedication made the whole experience so much smoother than I could have ever imagined.I wholeheartedly recommend Evan Kay to anyone looking for a reliable and knowledgeable loan officer. He truly exceeded my expectations and made all the difference in acquiring my dream home.”
9AM - 6PM
3050 Nutley St, Fairfax
Banks
“I have been to this bank in 2017, Mariam had opened my personal account and then helped me open my business account . I was not satisfied with the management part of the bank as I was walking to the bank last week to get a copy of my checks for 2020, Mariam was there and asked me how is everything . I looked at her and said you probably the only reason that makes me come back here , because I’m not happy about my experience . She made an appointment for me with an account manager and we went through my account and guess what !! They put a big smile on my face . I can’t share the details but please give them another chance to find out l, and Don’t forget to ask for Mariam to direct you to the right place and person .”
“I have been to this location several times and the people that work there are amazing! I was brought out a cup of coffee by Sayed which instantly put a smile on my face. I would recommend this location to anyone looking for great customer service!”
“Thanks a lot to Mr. Reynaldo for explaining everything to me in detail and clearly, it was easy and pleasant to work with him. I highly recommend him, he is a true professional.”
“I have been a customer for 3 years and I renew my contract with World Bank Card Services. Even when I call their customer support they visit my store immediately , their rates are very competitive also I would like to work with them forever.”
9:30 AM - 4:00 PM
10944 Fairfax Blvd, Fairfax
Banks
“Meerim was exceptionally friendly and helpful despite me coming 30 min before closing on a Friday. She also speaks fluent Russian which is a great resource for any fellow Russian foreigners. Thanks Meerim - keep up the great work!”
“Upon my today’s visit to Chase Bank this is one of the best customer experiences I’ve ever had in the banking industry in Virginia.The competition and marketing acquisition in banking and financial institutes are challenging, however the level of customer service and willingness to help make a significant difference to people to select their bank. The ones who make the difference in the banking industry are the people (employees).Naila Ibrahim is very well respectful, professional and has deep knowledge in complex financial situations , has a warm heart and really understand customer’s needs and explain it in a highly organized and well-structured approach which make it easy for us to understand , analysis and take the right decision.This branch is located in the top-notch area of Mosaic , parking is available in the street, or you can park your car inside target garage, it’s a free parking.Great location, great people at this branch. However, the best is the best and Naila made our day ?Thank you 1000 times Naila and Victor for your kindness, hospitality and understanding.My message to the management, we need more professional and kind people like Naila and Victor to be successful in the business.Regards,Marwan”
“I only gave 5 stars because of Lorene Bridges come see her she was very helpfulShe helped me with my request while the manager said she can’t help me even though it was the same inquiry”
8:30AM - 6PM
11098 Fairfax Blvd, Fairfax
Banks
“I had a fantastic experience at TD bank. The staff was friendly, efficient, and knowledgeable, making my visit hassle-free. They offered valuable financial advice, and their digital banking services are convenient. The branch is clean, welcoming, and safety-conscious. I highly recommend TD bank for outstanding banking services.”
“I've always been happy to bank with United Bank (it's been about 20 years now), but the customer service they provide is truly top-notch. I recently had a series of fraudulent transactions made using my debit card. Not only did the fine people at United Bank catch it right away, but they also worked with me to dispute the fraudulent transactions and reimburse me for them in a very timely fashion. The ladies at the Fairfax Corner branch are so friendly and welcoming--thank you so much!”
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“I filled out a car loan application with NextMark. Immediately, I received a call.The usual route of sending in two current checks was done. Credit scores checked. Loan was approved.The loan officer was so sweet and professional.She walked me through whatever it was, that I didn’t understand. The APR very good.Now, I got my car.Thanks Semira Abegaz, what a great job!”