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“A few days ago went to this Verizon store on Braddock across from George Mason University, Jorge greeted me with excellent customer service and helped me set up my new phone. Very knowledgeable representative highly recommended to ask for Jorge.”
“I had a great experience in store with Madison! She was professional, courteous, and helpful with my issue with my iPhone. It’s great to come into the store and have assistance with my iPhone. Thank you Verizon Fairfax store!”
“Varun at Fairfax store was hands down AMAZING. I needed to get my work phone activated and he guided me through the entire process. He explained things and took his time with my request while assisting other customers and not missing a beat! If you’re in need of a great representative he is your one stop shop!!!”
“Jackson at The fair lake center a t and t was amazingly helpful. His attention to detail in listening to my issue was spot on. He helped me to resolve, said issue. And I appreciate his help and attention to detail. Thumbs up to Jackson.!”
“Recently had to get a new phone. Jennifer at Cricket was friendly, patient, knowledgable and professional. I love Cricket as a service provider and their customer service is exceptional. The Fairfax store is in a super convenient location, too.”
“AT&T is a great store with knowledgeable staff, who were able to identify the damage with my older phone, and offer me a new phone at a reasonable price. Even though I ended up buying my new phone, they were helpful and transparent in helping address my concerns, and walk me through billing and setting my new phone up.
The only issue I’ve had with this place was that, a few years ago, I had an employee named Rusty who ended up stealing my mom’s credit card once, but hopefully he was fired.
Great service overall.”
“I can't say enough good things about at&t store Fair Oaks! I use them for both tablet and phone. Seth was beyond caring, knowledgeable, helpful and professional and provided me with excellent value. Hassle free and a great experience.”
11AM - 5PM
9444 Main St, Fairfax
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“They always have lots of phones to look at unlike other smaller stores, definitely the best internet and cell service. Staff are nice e, I wish they were open later though”
“I had to pay my last bill of $0.33, and I couldn’t do it online, and over the phone they asked for $10 fee, so I stop by at this location. It took them 30 seconds and they were so kind and helpful. Thank you!”
11AM - 6PM
9662 Main St, Fairfax
Mobile Phones
“Great plans and got two free phones for signing up for the Senior Plan. Two lines for 55/month and free phones. Not cheap phones either, Moto 5G s. Extremely helpful staff. Highly recommend.”
“At the beginning of a year we had just gotten a new phone at T-Mobile, and needed help setting it up and reviewing our account with them. We were very fortunate to be helped by a worker named Francis. She was a very kind worker and with her magical touch helped us completely set up the new phone and review our T-Mobile account with EASE !! We are extremely grateful for her patience and help, she was a True TechWizard! THANK YOU :D”
“The salesperson, Ziyad, help me a lot yesterday during my visit to the store. His customer service was outstanding. I was very happy and satisfied with the way he dealt with me”
“"Lee" and "Hose " staff's are awesome he is so kind and patiently serves the Customers, we are so.. happy with results.
All the staff are worked hard. Thank you.”
“Rich has been my contact at this store not only did he help me transfer my contacts when I got a new phone but he also help my husband with his new headphones he is always so positive and ready to find the best deal for each customer. Thanks!”
“I called ahead and spoke with Vivian about an issue with a product. When I arrived Vivian was so helpful with the aid of a pleasant rep-named Devonte. They provided swift service and linked me with manager Alexis, who went above expectations, in swift and wonderful solution(s). I would definitely recommend and look forward to returning to shop.”
“One of the nicer Walmarts around. It has groceries and other department store items. Food is usually in stock, people here are mostly nice, except when they are in the way. Self checkout seems unorganized, especially when there is an issue. It took 10 minutes to get someone to fix the self checkout machines for 3 people. I would go to this walmart rather than the ones in Alexandria.”
“The young lady that helped me was absolutely amazing in helping me get my new phone set up. She was so patient with me. Her and the young man working with her were both so nice and kind. I needed a new phone because mine was broken and I was nervous about switching from an android to an iPhone. I’ve been an android user since smart phones hit the market.She helped me understand the difference of the two phones. I can not express enough how great of an experience it was. I have been with metro since they first opened and that location is by far the best location I have ever been to. All of the locations,the customer service is HORRIBLE”
“Let's start with parking, there is tons of it! That already solidified my satisfaction with Target. Going inside, there was a host passing shopping carts out, which was a nice touch. A nod to excellent customer service! The store was super clean, I didn't see anything on the floors or hanging around in the wrong spot. I definitely got a bang for my buck, there were so many clothes on sale and there were lots of options to choose from. Self-checkout was speedy and there was staff nearby who could support if needed. I don't mind making the trek out to come back here!”
“I initially came to the COX store as they were the only company supporting WIFI in the new house my family and I moved into, having little experience and knowledge in this field it was easy for me to get taken advantage of for the benefit of the company. The staff team at COX fairfax were very informative and explained the step by step for each plans, how they can help reduce costs, as well as help us get the best quality service. They were able to help me get my home wifi set up the same day and made sure I was able to get work done without a delay.
In the follow weeks, I revisited in hopes to get an upgrade from my current phone and the wonder staff (Fabricio and Dagmawe) were very friendly, informative, and accommodating and helped me get a new iPhone 15 Pro Max at a rate that others providers couldn't match, even staying after closing time to assist in transporting data and setting up my new phone. Needless to say I will be revisiting for all internet and electronic related inquiries in the future.”
“I came in to get the new IPhone 16 Pro and it was absolute chaos. Even with me ordering it ahead of time there was still a line. However the person that helped me was very helpful and even helped me a through problems that happened during the transfer of my old phone’s data to my new one. There was only one issue that couldn’t be immediately fixed and that was entirely because I forgot a password needed to fix a glitch with my number. I sadly don’t remember the guy’s name but I do remember He wore glasses and a kilt and i think his name started with a D. If you have a problem with your phone I’m sure they’ll help you out. I’m sure the store is less hectic when it’s not around a major release but it’s good to know the people working there are great help even under such High stress circumstances. GOOD JOB!!”
“Super patient and friendly staff! They take the time to make sure that they get your service right. I just switched all my cel plans to Verizon, including my son's new Gizmo watch. Ask for Sully!!!!”
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“Danny is very nice and professional (in my opinion). He was also very patient with us when we had trouble trading in our phone, and he worked with us step my step in order for a successful trade in. Will definitely be coming back”