Appliances in Fairfax, VA

“We came in with a broken vacuum cleaner, were offered a couple of solutions, which were explained additionally (even demonstrated right there in the store), made a decision and went home with the chosen solution in the trunk. All together less than 45 minutes. We worked with Chris and he was wonderfully effective and professional. We know where to go next time we need such services.”

“If you are looking for qualified experts who listen to what you need, understand your budget, and don’t try to upsell, Bray & Scarff is the retailer for you. Their prices are comparable to big box stores, but the exceptional customer service sets them apart. The new refrigerator gets delivered this week and I feel very confident that we will be happy with our choice thanks to the helpful and friendly Bray and Scarff staff.”

“Great local store for genuine appliance replacement parts. COVID process was easy - call with your model #, pay over the phone, pickup outside the store.John was very pleasant and encouraging on the phone. Thank you for helping me fix a problem that was annoying me for months!”

“I recently became a customer of Acme stove and they were beyond helpful and informative guiding me through purchasing a new wood burning fireplace insert to replace my worn out wood stove. I did my homework before coming into the store but Mike walked me through all of my options, helped me choose the right fireplace insert for me, and gave me all of the information I needed to make a smart buying decision. The price for the insert I purchased was exceptional and I have no doubt I will be a customer for life. If you're looking for a new fireplace or wood stove, I highly recommend Acme Stove Co. in Fairfax!”

“I visited three different stores since Sunday and the customer service was nonexistent. I finally decided to try one more store and when I tell you I hit the jackpot with customer service, I'm not exaggerating. I have a hard time making decisions. I met Mark in flooring and he showed me the tile section. I needed tiles for my bathroom floor, wall, and backsplash. He walked me through the pros and cons, made recommendations, and helped me spend $1200. I was so relieved to have professional help. He was very knowledgeable about the products and professional. This man went above and beyond to assist to the very end. He loaded my car and ensured I had all the additional items I needed. I have never felt this happy about shopping ever! If you need tile, want a nice selection, and desire exceptional customer service, ask for Mark in flooring!!”

“I had an issue with the wrong address for my upcoming delivery and their manager Sylvia was able to coordinate with Jose from order fulfillment and a couple other associates to step up and make my delivery on time despite the change in address 1 day before the delivery date. Home Depot really stepped it up and in the process they earned a loyal customer for life. Thank you Sylvia, Jose, and associates that helped keep my project on track!”

“So so wish I could award half stars! I think this location deserves 3.5 stars.I like that the store advertises the mask mandate and provides hand sanitizer for customers. However, no one really social distances here. Unfortunately that includes employees who are walking close to you with their mask pulled down. Otherwise we had a good experience and found what we needed!”

“Excellent customer service! Read a few comments regarding his prices, but he is a small business and provides 100 times better customer support than the other big brand companies. I'll keep shopping here!”

“Tell corporate that I will change this to 5 stars once they start taking apple pay. Also watch out for your car in this parking lot the spaces are tight, and people are not that carful. Just go to the upper level.”

“We were shopping for a small poinsettia. The Home Depot in Mosaic sold out of them, but the Circle store had a good selection of different sizes, also found a white orchid with 4 flowering stems. The poinsettia was a good price at $6.99. It took 10 minutes to get in and out of the store. We should shop there more often, instead of going to Mosaic first.”

“Best Buy in Fair Lakes, VA, stands out as a premier destination for all things tech, offering a shopping experience that seamlessly combines convenience, selection, and unparalleled customer service. From the moment you step through the doors, you're greeted with a sleek and modern environment that sets the stage for an exceptional retail journey.One of the most impressive aspects of Best Buy is its vast selection of electronics and appliances. Whether you're in the market for the latest smartphone, a state-of-the-art laptop, or a cutting-edge home theater system, you'll find an extensive array of options to choose from. The store's layout is thoughtfully organized, making it easy to browse and compare products to find the perfect fit for your needs and budget.What truly sets Best Buy apart, however, is the expertise and dedication of its staff. The associates at the Fair Lakes location are not only knowledgeable about the products they sell but also genuinely passionate about helping customers find the right solutions for their individual needs. Whether you're a tech novice seeking guidance or a seasoned enthusiast looking for the latest advancements, you can count on the friendly and approachable staff to provide personalized assistance and expert advice.Another standout feature of Best Buy is its commitment to customer satisfaction. From hassle-free returns to price-match guarantees, the store goes above and beyond to ensure that every shopper leaves satisfied with their purchase. The Geek Squad services offered at Best Buy are also a valuable resource, providing expert technical support and assistance with installation, setup, and troubleshooting.Beyond its impressive product selection and top-notch customer service, Best Buy in Fair Lakes fosters a sense of community and innovation. The store frequently hosts workshops, demonstrations, and special events that allow customers to explore new technologies, learn valuable skills, and connect with like-minded individuals. Whether you're attending a photography class, a gaming tournament, or a product launch event, there's always something exciting happening at Best Buy.In conclusion, Best Buy in Fair Lakes, VA, is more than just a retail store—it's a hub of innovation, expertise, and community. With its unmatched selection, exceptional service, and commitment to customer satisfaction, it's no wonder why this location is a favorite destination for tech enthusiasts and casual shoppers alike. Whether you're in the market for the latest gadgets or simply seeking inspiration, Best Buy offers an unparalleled shopping experience that is sure to delight and inspire.”

“I visited here to rent a larger tool that's not available at other, closer, Home Depots and Ryan went above and beyond to help make sure I had the best experience possible. He recommended considering a box truck with a built in, less steep ramp to take the 350+ lb tool rather than the pickup and detachable ramp with a much steeper incline that I had originally reserved. When he showed me the difference he was absolutely right and it made things so much easier on me when loading and unloading. Then he showed me how to secure it in the truck, educated me on how it worked, and got me on my way while making sure I had everything I needed. All while assisting his coworkers and a computer down. When I returned the machine and truck later the employees were surprised I'd been able to handle it so easily and I put that down to Ryan preparing me when he so easily could have just waved me on my way. I would absolutely rent from here again, especially with Ryan at the desk.”