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“Wanted to share with you what a wonderful experience I had with Marcelo at the AT &T Falls Church store. He took an old man with an old android and meticulously transferred all my data to a new iPhone. I will tell my friends and family that Marcelo and Vy are the people to see. This was the best retail experience I’ve had in years!”
“This place is amazing! The personnel are responsive, professional, knowledgeable, and gifted. They fixed my broken MacBook screen in 24 HOURS!!! Not even the Apple Store can do that! Would definitely recommend!!”
11AM - 6PM
8328 Richmond Hwy, Alexandria
Mobile Phones
“Hi l, I wanted to review this lovely store that had professional workers. I bought an iPhone 13 for $350 that is a good deal! I love the phone is amazing I will recommend you to come here.”
“Came in this Boost Location looking to buy a iPhone for my son for his birthday tomorrow. The staff were so pleasant and gave me a good deal for my son new phone!!! Will come back again!”
“I wish there were more stars to give! Excellent, efficient services, at affordable prices too! If you're looking for value added service, you've found the place to fix your iPhone's water damage , broken screen and even your broken spirits ... imagine that! That's my story...I was devastated when my phone was given up for dead and when they tried to upsell me for a new one instea, so I headed to the reviews! After visiting Atif at Mobile2Mobile after only a few minute, my phone is now like brand new ... imagine that! These reviews brought me to Mobile2Mobile so I'm writing this novel to help someone else and let you know, like Atif confidently and repeatedly said, as I laid out my phone issues "no worries"! My mobile went from dying Mobile2Mobile full of life... imagine that! Atif is a great phone physician! Thanks!! Here, you've made a loyal customer; I'm bringing my family and friends! Thanks again. ~ Laverne”
“Visited Zagg outlet on G Street Washington DC for getting screen shield for two of my iPhones. Ramon is an expert at what he does. Is very well-informed of the details for all the products and explained very clearly. Overall a great store and highly recommend. Have been using Zagg products for more than 6 years now.Visited Zagg (Ramon) again this week for an iPad and his knowledge for getting the right shield was awesome. Five golden stars again for installing it. Great job and Immense gratitude.Third time visiting Ramon amd this time it was for two iWatches and he is the best at what he does! Thanks for the suggestions on the right shield and the installation.Prateek (India)”
“I feel very happy to have come to this store and to be served by Flavia and that she has given me a lot of help.
Very professional in his work, congratulations at&t”
“Support was excellent and staff was very supportive.They were very responsive and even helped me get my data transferred and gave me a loaner while I waited for my replacement phone to be delivered.It was a great experience.”
“This location has been my favorite for too many yrs, staff always on point willing to help and giving the right advise. And there will be never competition because what they sell last for years.Thanks Zagg Tysons Corner you are the best of the best, and unique.”
“My recent experience with Boost Mobile has been notably positive, and I find myself compelled to share the aspects that contributed to my satisfaction. Firstly, the standout feature was the friendly and attentive staff. The level of customer service exhibited by the Boost Mobile team truly set this experience apart.Upon entering the store, I was greeted with a warm welcome, and the staff members were readily available to assist with any queries or concerns. Their approachability and willingness to help created a positive and customer-centric atmosphere, making me feel valued as a customer.Moreover, the staff demonstrated a commendable level of product knowledge. They were able to provide detailed information about the various plans and offerings, helping me make an informed decision based on my specific needs. This expertise added a layer of trust to the interaction, as it was evident that the staff was genuinely invested in ensuring customers make choices that align with their requirements.The efficiency of the service was another noteworthy aspect. Despite the bustling environment, the staff maintained a streamlined and organized approach, minimizing wait times and expediting the process. This efficiency added to the overall positive impression of Boost Mobile as a provider committed to delivering a seamless customer experience.In conclusion, my experience with Boost Mobile was marked by friendly and knowledgeable staff, creating a welcoming and customer-centric environment. The positive aspects of the service, coupled with the efficient operations, contribute to Boost Mobile's appeal as a provider that prioritizes customer satisfaction. I would undoubtedly recommend Boost Mobile to others based on this positive encounter, and I look forward to continued positive experiences with their services.”
10AM - 7PM
7054 Spring Garden Dr, Springfield
Mobile Phones
“Awesome service! Phone screen and digitizer were completely destroyed, these guys had my phone good as new in less than 2 hours! Thank you, thank you, thank you!”
“Great spot for phone service work. Battery replacement. Called ahead to confirm part availability and stopped by without appointment. Serviced phone while waiting. Took about 10- 20 minutes overall. Knowledgeable technician, courteous, and friendly.”
“SPRINGGIELD, Va. - Running Friday morning, tripped, fell, my Otterbox was a wreck and screen a mess. So went here (in back of a commercial building across from Springfield Plaza, next to that pedestrian overpass under construction). VERY satisfied. Got told 'you're screen's not broken, just the glass screen protector cover.' No upsell or attempt to 'replace my screen.' New glass protector and new protective case - $30 total. Super quick, personable - five-star experience all around.”
“DeWan was extremely kind and helpful. He was efficient knowledgeable on the Fios packages. We appreciate his customer service as we are new to the area and needed to set up internet that we can rely on. This is at the 7301 Little River Turnpike location.”
“Jossue & Maria are so AMAZING! Both very friendly, professional, courteous, patient took time and explained phones and services. I highly recommend this staff and location. I have been coming here for 9 years and very satisfied. Go see Maria & Jossue, you will not be disappointed!!!”
“I had my Samsung Galaxy S10 battery replaced by IT specialist, Spicer, who was very professional and knowledgeable and helpful.Service was done as promised and on time.So far, so good.”
“I came to this place with a "cell emergency" a couple of years ago (phone wouldn't turn on even when fully charged) and they fixed it quickly and competently for a very reasonable price. Recently I came back with a stuck sim card and a question about replacing my screen. They were honest about pricing the screen costs (reasonable but perhaps not worth it in my situation) and didn't pressure me at all when I said I'd need to think about it, and got a stuck sim card out for me as well. Great place; I will never go anywhere else if I can help it.”
“The staff at AT&T Potomac Yards were amazing!!!! Nothing but great vibes and outstanding customer service. They truly set the bar extremely high for any other retail establishment I will patronize in the future!”
“These guys know what they're doing. Much better and straightforward experience than most phone companies. If you have a small issue, they might not even charge you.”
“Yolanda is very excellent ? I like that she takes care of me because she is patient ? she knows what to do I only paid online but since I approached this store ⛺️ I liked how they have a very friendly neck the girl only had one line but the girl offered me a family plan I brought my whole family currently we have 3 family accounts of 14 people very good price I also didn't know if cricket offered paid plans and the girl let me know I got 2 phones per payment satisfied with the cervical ask for Yolanda the girl attend comes recommended ?”
“Can’t say enough about the employees at the Beacon Hill store. Very through and very caring, took extra time and patience to complete my needs! Recommend Carlos and Vanessa be acknowledged as two exemplary employees!!!!”
10AM - 5PM
711 King St, Alexandria
Mobile Phones
“Ali was outstanding. We had a super long wait for the transfer and a couple errors but he worked through everything while helping to other customers with similar issues. Stellar service!”
11AM - 5PM
703 8th St SE, Washington
Mobile Phones
“Top notch, quality customer service from Lukas and Raj! Thank you both so much for your patience, and for making sure that I was able to resolve my issue same day. I would recommend this location to anyone and will be back (hopefully not too soon!) again!”
11AM - 5PM
3518 King St, Alexandria
Mobile Phones
“John provided exemplary customer service. I had to replace my phone on a break from work. He gave clear and helpful advice and made sure I finished the transaction quickly. I highly recommend this store.”
“Varun at Fairfax store was hands down AMAZING. I needed to get my work phone activated and he guided me through the entire process. He explained things and took his time with my request while assisting other customers and not missing a beat! If you’re in need of a great representative he is your one stop shop!!!”
“I had the good fortune to work with Israh, who walked me through setting up my new phone, answered all my questions, and tried to find all the deals for my plans. She made something I’ve been procrastinating about so easy and harmless. She said she usually works at Fairfax store but said this location has good folks usually working there too and generally happy customers.”
“I needed to replace a lost phone and I upgraded on my family plan and so did my grandfather. The manager that assisted us was incredibly helpful,very knowledgeable, and made us very comfortable with our decisions. This was one of the best experiences we've had with AT&T. Thanks again. I’m not sure what your name is, sir, but we talked about football A lot and my grandfather appreciated your services. We will definitely be back at this location if we need anything else”
“I needed a new cell, & these people are really fast. Very friendly & helpful. I recommend if you need something from a Verizon store to go to this store. There was no waiting in line. Fast friendly service. Thanks again for my new cell!!! So far so good”
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“I had a great experience. Emanuel is the best, he helped me get a new device. He was extremely kind, professional and patient. I highly recommend this branch. Ask for Emanuel, you will truly gave a great experience, thank you!”