My iPhone 12 died and I brought it back to the store for a diagnosis. Shemara gave it to Eric to take a look. A broken charger plug was stuck in the slot. Shemara was very polite and professional and Eric was very efficient. I am an AT&T Business client and I am very pleased with the superior customer service.
November 2023
Customer service at this Potomac Yard location is always excellent!! My thanks to each of you!! Whether I walk in with simply a question or a need to purchase, their service is outstanding. You're made to feel welcome and they go above and beyond to ensure all is set up before you leave.
October 2023
I walked to At&T store to get my son lost phone number on my older phone. Customer service resolved less than 5 minutes.